Indoor pool

Reviews of Worcester Whitehouse

3.5 out of 5
Worcester Whitehouse
Foregate Street, Worcester, England

Reviews

8.4

Very good

Rating 10 - Excellent. 414 out of 969 reviews" "
Rating 8 - Good. 380 out of 969 reviews" "
Rating 6 - Okay. 107 out of 969 reviews" "
Rating 4 - Poor. 40 out of 969 reviews" "
Rating 2 - Terrible. 28 out of 969 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate, nothing fancy.
Stayed 1 night in Mar 2024
Response from Worcester Whitehouse on 5 Mar 2024
Thank you for rating your recent visit. We hope to welcome you again.

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities
All very easy and pleasant. Excellent location
Response from Worcester Whitehouse on 24 Feb 2024
Thank you for taking the time to leave a review. Your feedback is appreciated and we look forward to welcoming you again.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay, will certainly stay again.
Stayed 1 night in Feb 2024
Response from Worcester Whitehouse on 21 Feb 2024
Thank you for your feedback. We look forward to welcoming you again soon!

6/10 Okay

Melua

Response from Worcester Whitehouse on 31 Jan 2024
Thank you for your review and we appreciate your feedback, we hope to welcome you again.

10/10 Excellent

Gary

Stayed 2 nights in Jan 2024
Response from Worcester Whitehouse on 4 Feb 2024
Thank you for taking a moment to review your recent stay. We are delighted you enjoyed your visit and we look forward to welcoming you again soon.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for rating your stay. We hope to be of service to you again in the future.

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and well positioned hotel
Lovely hotel in a fabulous position within Worcester Town Centre. You can walk to all the restaurants and bars and pubs in Worcester from this hotel. On site parking is a bonus too. Staff were very friendly, room was spotless. Highly recommended.
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you so much for your review. Your feedback is much appreciated and we are delighted to hear our team looked after you so well. We hope to welcome you again soon.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you so much for your review. We hope to welcome you again in the near future.

10/10 Excellent

sandra

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for review. We are delighted you enjoyed your stay with us and we hope to see you again soon!

2/10 Terrible

Marie-Alice

Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 13 Jan 2024
Thank you for taking a moment to rate your experience.

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for taking a moment to rate your stay. it is much appreciated.

10/10 Excellent

Peter

Stayed 2 nights in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for leaving a review. It is much appreciated.

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for leaving a review. We are happy to read you had an enjoyable stay and we look forward to welcoming you again soon.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Worcester Whitehouse on 5 Feb 2024
Thank you for taking a moment to rate your stay, it is much appreciated. We hope to have the pleasure of your company again in the near future.

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When i rang up to check out information the person on the checkibg in desk was rude.
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for your review. We are sorry to read that you didn't receive our usual high standard of customer service. We appreciate your feedback and will relay it to the team.

8/10 Good

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room superb shower power only problem was flush the toilet and airlock would make the ceiling sound like a train was coming through
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 16 Dec 2023
Thank you so much for your feedback. It is much appreciated.

10/10 Excellent

David

Stayed 2 nights in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for taking the time to rate your stay. We are delighted you enjoyed your visit and we hope to have the pleasure of your company again in the near future.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 16 Dec 2023
Thank you for your review. We are delighted you enjoyed your visit and we look forward to welcoming you again soon.

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 16 Dec 2023
Thank you for taking the time to leave a review on your recent stay.

6/10 Okay

Chris

Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 16 Dec 2023
Thank you for leaving a review on your recent stay.

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 9 Dec 2023
Thank you for rating your recent visit. We are delighted you had an enjoyable stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room, clean, great service, great environment
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse Hotel on 5 Dec 2023
Thank you so much for your rating and comments. We are delighted to read you had an enjoyable stay and we look forward to being of service again soon!

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2023
Response from Worcester Whitehouse Hotel on 5 Dec 2023
Thank you for rating your stay with us. We are delighted you enjoyed your visit and hope to welcome you back again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for shopping
Perfect location. Lovely spacious clean room. Our room was facing onto the main road which could be a little loud with traffic until 0000. Poor tv reception, limited to only a few channels. And tv somehow turned on by itself at 0300??? No alarm set by ourselves, can only imagine previous guest had set one. Overall any negatives are not enough to stop me booking this hotel again.
Stayed 2 nights in Nov 2023
Response from Worcester Whitehouse Hotel on 5 Dec 2023
Thank you for your feedback. It is much appreciated and will be discussed with the team. We hope to welcome you again when visiting the area.

8/10 Good

Christopher

Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 5 Dec 2023
Thank you for taking a moment to rate your recent stay. Hopefully we will have the pleasure of your company again in the near future.

8/10 Good

gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the court and so convenient for lawyers.
Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 3 Dec 2023
Thank you for your feedback. We hope to welcome you again soon!

10/10 Excellent

Simon

Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 16 Dec 2023
Thank you for rating your recent visit. We are happy to read you had an enjoyable stay and we hope to be of service again soon.

8/10 Good

George

Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 16 Dec 2023
Thank you for leaving a review. We hope to have the pleasure of your company again in the near future.

10/10 Excellent

John

Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 26 Nov 2023
Thank you for taking the time to review your recent stay.

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Worcester Whitehouse on 26 Nov 2023
Thank you for rating your recent visit and we hope to have you stay with us again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter weekend break
A lovely warm friendly welcome, really comfortable spacious room, good breakfast. We would definitely stay there again!
Stayed 2 nights in Nov 2023
Response from Worcester Whitehouse on 26 Nov 2023
Thank you for your feedback. We are delighted you enjoyed your stay and we hope to welcome you again soon!

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was v uncomfortable
Stayed 2 nights in Nov 2023
Response from Worcester Whitehouse on 26 Nov 2023
Thank you for your review and we appreciate your feedback, which will be discussed with the team. We hope to welcome you again.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely hotel, excellent location. Comfortable beds. Nice swimming pool.
Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 19 Nov 2023
Thank you for your review. We are delighted you enjoyed your stay and hope to welcome you again soon.

8/10 Good

Rafal

Stayed 1 night in Nov 2023
Response from Worcester Whitehouse Hotel on 14 Nov 2023
Thank you for taking the time to leave a review on your recent stay. We look forward to welcoming you again soon!

8/10 Good

Marie

Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 14 Nov 2023
Thank you for taking a moment to leave a review. We are delighted you enjoyed your stay and we hope to have the pleasure of your company again.

8/10 Good

Margaret

Stayed 1 night in Nov 2023
Response from Worcester Whitehouse Hotel on 14 Nov 2023
Thank you for your feedback. We are delighted you enjoyed your visit and we look forward to welcoming you again.

8/10 Good

Scott

Stayed 1 night in Nov 2023
Response from Worcester Whitehouse Hotel on 12 Nov 2023
Thank you for taking a moment to review your recent stay. We are delighted you had an enjoyable visit and we hope to welcome you again soon.

8/10 Good

Rosemary

Stayed 3 nights in Nov 2023
Response from Worcester Whitehouse on 3 Dec 2023
Thank you for rating your recent stay. We look forward to welcoming you again in the near future.

8/10 Good

John

Stayed 1 night in Oct 2023
Response from Worcester Whitehouse on 8 Nov 2023
Thank you for your feedback. We are happy to read you enjoyed your stay and look forward to welcoming you again soon.

6/10 Okay

liam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great clean hotel,uncomfy mattress.
Lovely well kept hotel, good size room, well appointed, amazing breakfast,incredibly clean. Downsides were cheap uncomgy mattress - expected more for this level of room-everything except a comfy quality mattress.Also shower didnt have a sign or lever to switch on-only taps which was unhelpful. There were signs for everything else.
Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 4 Nov 2023
Thank you for taking the time to provide your feedback, which appreciated. We will discuss it with the team.

8/10 Good

Mathew

Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 5 Nov 2023
Thank you for taking the time to leave a review on your recent stay. We look forward to welcoming you again soon!

10/10 Excellent

Justyna

Liked: Amenities
My second stay in a place, I got a lovely room, shame it was just one night:) As wanted to try spa again. Overall very nice staff and cozy hotel
Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 4 Nov 2023
Thank you for taking the time to leave a review. We are delighted you enjoyed your stay with us and we hope to have the pleasure of your company again soon.

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2023
Response from Worcester Whitehouse on 26 Nov 2023
Thank you for taking the time to rate your recent stay. We hope to have the pleasure of your company again some day soon.

10/10 Excellent

Daren

Stayed 1 night in Oct 2023
Response from Worcester Whitehouse Hotel on 2 Nov 2023
Thank you so much for your score. We are delighted you enjoyed your stay and we hope to have the pleasure of your company again in the near future.

10/10 Excellent

Brian

Stayed 2 nights in Oct 2023
Response from Worcester Whitehouse on 26 Nov 2023
Thank you for scoring your recent stay. We look forward to your next visit.

10/10 Excellent

Lawrence

Stayed 1 night in Oct 2023
Response from Worcester Whitehouse Hotel on 2 Nov 2023
Thank you for rating your recent stay. We are delighted you enjoyed your visit and we look forward to welcoming you again soon.

8/10 Good

Gemma

Stayed 2 nights in Oct 2023
Response from Worcester Whitehouse on 2 Nov 2023
Thank you for your feedback. We are happy to read you enjoyed your stay and look forward to welcoming you again soon.

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stay
We enjoyed a short city break in worcester recently. The hotel is great, clean, tidy, well located, and has adequate parking. Very helpful staff too. I made the mistake of leaving some clothes in the wardrobe, and they packaged them up, went to the post office, and sent them on to me. We would definitely stay again.
Stayed 3 nights in Oct 2023
Response from Worcester Whitehouse on 4 Nov 2023
Thank you for your review. We are delighted you enjoyed your stay and look forward to welcoming you again.

10/10 Excellent

James

Stayed 1 night in Oct 2023
Response from Worcester Whitehouse on 1 Nov 2023
Thank you so much for taking a moment to rate your recent visit. The team and I are delighted you enjoyed your stay and we hope to be of service again soon

8/10 Good

Robert

Travelled with partner
Couldn’t turn off towel radiator in bathroom making the room very warm.
Stayed 2 nights in Oct 2023
Response from Worcester Whitehouse on 4 Nov 2023
Thank you for leaving a review and feedback. I am sure the team would have been able to advise you on how to switch off the towel rail, had we known this was an issue. We hope this hasn't deterred you from staying again.