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"It was great place to overnight after flying into Busan. An easy one-stop metro ride from the airport and a short walk to the front door. The staff was very friendly, we slept comfortably, and the breakfast was amazing. "

"Very courteous and friendly staff. The property and rooms were beautiful. We had a wonderful stay."

"I liked the cleanliness and the friendly staff."

"We had a fantastic stay at Lotte Hotel Busan. The hotel was exceptionally clean and modern, and we were fortunate to have a spacious room on a high floor with a great city view. The room itself was very comfortable, well-designed, and impeccably maintained. We really appreciated the space and overall quality, and honestly wished we could have stayed longer. The staff were friendly, welcoming, and always helpful, which made our experience even more enjoyable. We didn’t have the chance to try the dining options, so can’t comment on that, but overall we thoroughly enjoyed our stay and would highly recommend this hotel."

"Good"

"Nicest staff of anywhere I've ever been. Excellent location. Nice room, clean and I liked the decorations. Everything was good."

"Comfortable stay, nice staff, lots of stores near by as well"

"Check in was okay. Air conditioning was not allowed to switch on as they claimed it is winter period but unless it is country side, it is okay to open window. Problem is that the room is facing exhuast pipe of opposite building and no fan to assist in air circulation. Finally staff called the so call boss to allow air condition on. But worst part is aircond failed on 3rd day. Hotel then changed room which is slightly better than the previous room.Check in lobby is like a store area, no feeling of a hotel lobby. Room wise, needs upgrading, breakfast is common and feels more like a factory canteen and nothing special. Only consolation is heated toilet seat and Bujeon subway is at doorstep."

"Nice breakfast "