Waited for service at check-in, no one arriving or answering phone for at least 10 mins. Very dirty toilet and floors, no safety latch on main door to room, (we had a suite) door broken open previously on bedroom door so it didn't close, pool being filled with a hose, dirty pool, liner on pool peeling off, paint chips on pool deck, no furniture on pool deck. The one staff person we did see was very sweet.