Luxury Hotels & Resorts in Winters from NZ$205

"We recently stayed at the Meritage to celebrate several special occasions. Before arrival, I reached out with a few simple requests, including staying closer to the kid pool and arranging dinner reservations, but unfortunately the communication and follow-through felt almost nonexistent. The room itself was good, and overall the hotel property is nice enough. But hospitality is more than just a room. What stood out most was the lack of attention, acknowledgment, or any sense that anyone genuinely cared about making the stay feel special especially after clearly communicating why the trip mattered to our family. No one is expecting red carpet treatment, but even basic correspondence or a simple acknowledgment would have gone a long way. Instead, the experience felt very transactional and indifferent. Honestly, the most disappointing part is feeling like this review probably won’t matter to them either."

"The staff here are tops. Went above and beyond in all encounters! Housekeeping five-star!!"

"Clean, well-maintained property in a very good location. Close to 29 north and south to visit the Napa valley. Staff was friendly and efficient and room was clean and comfortable. They are adding an outdoor patio/lounge area near pool."

"Our stay at the Citizen was excellent. It’s a beautiful hotel with historic features. The manager was very helpful, as well as the valet staff. The bathtub is an interesting design. It’s difficult to get into. We enjoyed the restaurant for lunch and brunch. I highly recommend a stay at the Citizen."

"We truly enjoyed our stay at the GOV! Exceptional service! Thank U Brooke, breakfast crew, shuttle service crew, & cleaning crew!! Me & my wife will definitely be back. All the way from Ohio, We Thank You! "

"Thanks so much for the early check in!"

"I booked a stay at the Vagabond last year because there was a concert and nothing else was available. I was surprised - it was an updated room that was clean with friendly staff. The breakfast was good too. So I rebooked this year for a conference. I arrived. I waited in the lobby for about 10 minutes before any staff came in to check me in. I was given a room that might have been cleaned. I noticed shoe marks on the on the floor in the bathroom, some "cream" on the shower walls, and everything in the room was dated - including the chipped counter tops in the bathroom. The entire property is being renovated. Most of the rooms are being gutted. Drywall dust is everywhere. There was construction equipment outside of my room. Waking up on Sunday morning to the sound of electrical saws and hanmers was a bonus feature not listed on the Expedia website. You could definitely charge more. The included breakfast was a bagel. They may have had bread. I don't remember seeing a toaster. There was coffee. Hot water for tea. Nothing else was available. No cereal, fruit, milk, juice...nothing. The highlight of the stay in the Vagabond was a plate of cookies in the reception area and I happily took a handful. I hope they are able to sell the location and someone else takes over and improves the facility. The site location is amazing and it's really disappointing that we don't have more options in Sacramento that close to Old Town."

"Highly recommend, beautiful area and center of everything"

"This property checks all the boxes - clean, spacious, convenient with great amenities. We love the breakfast and the manager’s reception. Perfect for the ballgames! "