Book a Windsor Cottage

"We were very disappointed with the room condition. The ceiling of our room was not finished & it looked terrible. I just don’t understand why they had us stay in an unfinished room! Very disappointing considering how much we spent on this room. "

"HVAC and plumbing were both really noisy. Because it is attached to the airport, people are coming and going at all Hours. Place was clean and friendly. Comfy bed. "

"The property was clean, staff was helpful and my overall stay was good as expected. "

"Nice, clean, convenient and business friendly "

"The room smelled like cigarette smoke. "

"Booked this hotel thru Expedia and got a very good price. It is just around the corner from the Hartford train and bus stations so it's wonderfully convenient. Just a few issues - First, the front door on Asylum Street is locked, with no sign to tell folks to walk around to the side entrance. Second - when we opened the door to our room, we found that IT HAD NOT BEEN CLEANED after the previous guests checked out - bed not made, used towels all over the bathroom (!) The clerk apologized and gave us another room - mistakes are made, but this was so dumb! Third - the bathroom faucets had crud on them (not just tarnish, but some gunk that could have been scrubbed off). Fourth - nice breakfast room, but no packets of half & half for coffee, only those flavored Coffee Mate thingies; there was 2% milk in the fridge for cereal, but this was almost gone; instead of scrambled eggs they had these rubbery egg disks. Despite my 3-star rating, I would still stay at the Capitol because of the convenient location."

"Very friendly staff and clean property "

"All was satisfactory"

"We were given the incorrect room number on the card so after lugging suitcases to room, we had to return to desk. A bit frustrating but mistakes happen. Overall, hotel and room clean. No problems "