Exterior

Reviews of La Quinta Inn & Suites by Wyndham Winchester

2.5 out of 5
La Quinta Inn & Suites by Wyndham Winchester
1055 Millwood Pike, Route 50 East, Winchester, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 769 out of 1224 reviews" "
Rating 8 - Good. 286 out of 1224 reviews" "
Rating 6 - Okay. 97 out of 1224 reviews" "
Rating 4 - Poor. 40 out of 1224 reviews" "
Rating 2 - Terrible. 32 out of 1224 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right off the parkway. Clean, neat, great room, kind and helpful staff. Many dining and shopping options in immediate vicinity.
Stayed 1 night in Mar 2024
Response from Mairyn D on 28 Mar 2024
Hi Sharon,Thank you for reviewing your stay with us! I appreciate the positive feedback and am pleased to see that you enjoyed your stay. We look forward to the opportunity to best serve you in the future and strive to meet your expectations!Thank you,Mairyn Davies

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was efficient and very pleasant. Bed was super comfortable and loved the design and comfort of the room.
Stayed 1 night in Mar 2024
Response from Mairyn D on 28 Mar 2024
Hi Sonya,Thank you for reviewing your stay with us! I appreciate the positive feedback and am pleased to see that you enjoyed your stay. We look forward to the opportunity to best serve you in the future and strive to meet your expectations!Thank you,Mairyn Davies

10/10 Excellent

Joseph, Farmington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evidently a new facility, Very well done, comfortable, clean, and convenient.Welcoming staff.
Stayed 1 night in Mar 2024
Response from Jess P . on 27 Mar 2024
Thank you so much for sharing your feedback Joseph!

10/10 Excellent

Wendy

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Jess P . on 27 Mar 2024
Thank you Wendy

8/10 Good

Rafael, Lawrenceville

Stayed 1 night in Mar 2024
Response from Jess P . on 27 Mar 2024
Thank you so much for your stay Rafeal

10/10 Excellent

Terrance

Liked: Amenities
My car had a trailer with it and I managed to find a spot. She said I could leave it there. I was very appreciative.
Stayed 1 night in Mar 2024
Response from Mairyn D on 25 Mar 2024
Hi Terrance,Thank you so much for taking the time to review your stay with us! It is always a pleasure to hear great feedback about the team and the rooms. I am glad to hear that you were able to find parking in our busy parking lot! I will be sure to share your remarks and I am sure the team will be motivated by your review!Thank you,Mairyn Davies

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jess P . on 27 Mar 2024
Thank you for sharing your feedback with us Linda!

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was clean and very comfortable! Breakfast was great! Items were fresh, eggs were freshly made, sausage was warm and meaty! Everything was top notch!
Stayed 1 night in Mar 2024
Response from Mairyn D on 25 Mar 2024
Hi Sonya,I am very appreciative of your positive feedback. I am happy to see you felt comfortable and our team was creating a great stay for you! We look forward to the chance to serve you again. Thank you,Mairyn Davies

10/10 Excellent

Fortunato

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very assessable fro interstate
Stayed 1 night in Mar 2024
Response from Mairyn D on 25 Mar 2024
Hi Fortunato,Thank you for reviewing your stay with us! I appreciate the positive feedback and am pleased to see that you enjoyed your stay. We look forward to the opportunity to best serve you in the future and strive to meet your expectations!Thank you,Mairyn Davies

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, and comfy beds!
Stayed 1 night in Mar 2024
Response from Mairyn D on 24 Mar 2024
Hi Joseph,Thank you so much for taking the time to review your stay with us! It is always a pleasure to hear great feedback about the team and the rooms. I will be sure to share your remarks and I am sure the team will be motivated by your review!Thank you,Mairyn Davies

10/10 Excellent

Laurie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed her 2 times now on our travels to Georgia and Florida. Both times have been excellent. Great rooms, best layout . Very comfortable beds and pillows. Staff always friendly and welcoming. This last time we had a puppy with us and all went well.
Stayed 1 night in Mar 2024
Response from Mairyn D on 23 Mar 2024
Hi Laurie,Thank you for reviewing your stay with us! I appreciate the positive feedback and am pleased to see that you enjoyed your stay. We look forward to the opportunity to best serve you in the future and strive to meet your expectations!Thank you,Mairyn Davies

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean new, hopefully rest of strip follows it Beds big and comfortable , extra space to move about in
Stayed 1 night in Mar 2024
Response from Mairyn D on 22 Mar 2024
Hi Douglas,Thank you for taking the time to review your stay at our property! I am pleased that everything was up to expectation and it is a pleasure to receive your positive feedback. Here at La Quinta, we strive to create the best environment and hope to see you again in the future!Thank you,Mairyn Davies

10/10 Excellent

Susan

Travelled with family
Liked: Staff & service, property conditions & facilities
There was a lot of trash around the dog area. Cups and paper- no dog droppings. Landscaping looked neglected
Stayed 2 nights in Mar 2024
Response from Jess P . on 19 Mar 2024
Thank you for sharing! We address that area daily, I just believe we did not get to it before you saw it! for that, I am sorry!

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, quality white sheets and bedding, modern bathroom, and full breakfast buffet all at a reasonable price.
Stayed 1 night in Mar 2024
Response from Jess P . on 19 Mar 2024
Thank you for sharing your feedback with us, we are so happy that you enjoyed your stay!

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jess P . on 19 Mar 2024
Thank you for taking the time to share your feedback!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean well maintained hotel. Check in was quick and easy. Would highly recommend
Stayed 1 night in Mar 2024
Response from Mairyn D on 18 Mar 2024
Hi John,Thank you for taking the time to review your stay at our property! I am pleased that everything was up to expectation and it is a pleasure to receive your positive feedback. Here at La Quinta, we strive to create the best environment and hope to see you again in the future!Thank you,Mairyn Davies

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mairyn D on 18 Mar 2024
Hi Sandra,Thank you for reviewing your stay with us! I appreciate the positive feedback and am pleased to see that you enjoyed your stay. We look forward to the opportunity to best serve you in the future and strive to meet your expectations!Thank you,Mairyn Davies

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Mairyn D on 18 Mar 2024
Hi Gerard,Thank you for taking the time to review your stay at our property! I am pleased that everything was up to expectation and it is a pleasure to receive your positive feedback. Here at La Quinta, we strive to create the best environment and hope to see you again in the future!Thank you,Mairyn Davies

8/10 Good

Beate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locaton close to the hwy for an overnight stay. Very clean room. Friendly staff.The only issues were the bathroom sink that did not drain well and the scrambled eggs at breakfast were too salty.
Stayed 1 night in Mar 2024
Response from Mairyn D on 18 Mar 2024
Hi _,Thank you for taking the time to review your stay at our property! I do apologize that you experienced some issues with your sink drain and the eggs at breakfast, I will be sure to look into both to address any problems! It is a pleasure to receive your feedback. Here at La Quinta, we strive to create the best environment and hope to see you again in the future!Thank you,Mairyn Davies

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mairyn D on 18 Mar 2024
Hi Brendan,Thank you for reviewing your stay with us! I appreciate the positive feedback and am pleased to see that you enjoyed your stay. We look forward to the opportunity to best serve you in the future and strive to meet your expectations!Thank you,Mairyn Davies

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel friendly staff
Stayed 1 night in Mar 2024
Response from Mairyn D on 16 Mar 2024
Hi Joanne,Thank you for reviewing your stay with us! I appreciate the positive feedback and am pleased to see that you enjoyed your stay. We look forward to the opportunity to best serve you in the future and strive to meet your expectations!Thank you,Mairyn Davies

10/10 Excellent

Cory M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property with a modern room. Very clean and up to date. Great value for money.
Stayed 1 night in Mar 2024
Response from Mairyn D on 16 Mar 2024
Hi Cory,Thank you for taking the time to review your stay at our property! I am pleased that everything was up to expectation and it is a pleasure to receive your positive feedback. Here at La Quinta, we strive to create the best environment and hope to see you again in the future!Thank you,Mairyn Davies

10/10 Excellent

Erik

Business traveller, Travelled with partner
Incredible check in. Quick and efficient. Nice room and great location
Stayed 1 night in Mar 2024
Response from Jess P . on 13 Mar 2024
Thank you for sharing your feedback!

8/10 Good

Stephanie, St. Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Pool didn’t have its heater working
Stayed 1 night in Mar 2024
Response from Jess P . on 13 Mar 2024
Thank you for sharing your feedback with us Stephanie!

10/10 Excellent

Ashley

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed one very short night. Staff was friendly, room was clean and beds were fairly comfortable. The complementary breakfast had a great selection and the food was fresh. Would stay again when passing thru.
Stayed 1 night in Mar 2024
Response from Jess P on 11 Mar 2024
Thank you for sharing your feedback with us Ashley! I am so happy to hear that you enjoyed breakfast as we are constantly making improvements there! I will share this with our breakfast attendant, Patrick as he will enjoy hearing this as well! Safe travels and we hope to serve you in the future!

2/10 Terrible

Patricia

Thumping, extremely loud, incessant Disco music from the Mexican Restaurant/Nightclub across the street that vibrated the walls and windows of the hotel until 3 am. What a horrible experience! Having to decide to check out and find a new hotel in the middle of the night isn't my idea of good accommodations Even though I reported it to the front desk, and they said that they would put it in their log for the night, when I asked the desk attendant the next day, she said nothing was recorded. They are aware of thus chronic problem, and dont report it to the corporate office as they would need to deal with reporting it to the sheriff and getting involved with town ordinances
Stayed 1 night in Mar 2024
Response from Jess P on 11 Mar 2024
Hello Patricia,While I can understand your grievance with the business across the street being loud and keeping you up during your stay with us, I am not sure why you decided that we don't want to deal with it, that is just untrue. We have dealt with this for almost 12 years now and will continue to do so. Thank you sharing your honest feedback and I hope that you can understand that we only have so much control over this situation. Thank you,

10/10 Excellent

Thomas, Cardinal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mairyn D on 11 Mar 2024
Hi Thomas,Thank you for reviewing your stay with us! I appreciate the positive feedback and am pleased to see that you enjoyed your stay. We look forward to the opportunity to best serve you in the future and strive to meet your expectations!Thank you,Mairyn Davies

10/10 Excellent

Hyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and large room
Stayed 1 night in Mar 2024
Response from Jess P . on 7 Mar 2024
Thank you Hyun!

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the decor and amenities
Stayed 1 night in Mar 2024
Response from Jess P . on 7 Mar 2024
Thank you so much Irene!

8/10 Good

Kay

Travelled with pets
Liked: Cleanliness, staff & service, amenities
I was traveling with my dog and was disgusted at the grassy area that were around. Does NO ONE pick up after their dogs? It was so bad I wouldn't let my dog walk there. Further down the street i could use a berm that hadn't been fouled. When the guests check in with dogs PLEASE pound it in their heads that not cleaning up after their dog will result in a charge. They give responsible owners a bad rap and limit the motels that will allow dogs. Sadly, it will most likely fall on deaf ears and a staff member will be forced to clean it up.
Stayed 1 night in Mar 2024
Response from Jess P . on 7 Mar 2024
Thank you very much for addressing this, we of course are happy to pick it up but our hope is that in the time between us servicing the area that pet owners could too.

10/10 Excellent

Wayne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place clean beautiful big room would recommend greatly
Stayed 1 night in Mar 2024
Response from Mairyn D on 3 Mar 2024
Hi Wayne,Thank you for taking the time to review your stay at our property! I am pleased that everything was up to expectation and it is such a pleasure to receive your positive feedback. Here at La Quinta, we strive to create the best environment and hope to see you again in the future!Thank you,Mairyn Davies

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly our room was spacious and clean. Cute sitting areas in the lobby, parking, many food options nearby. Convenient location.
Stayed 1 night in Mar 2024
Response from Mairyn D on 3 Mar 2024
Hi Angela,Thank you for reviewing your stay with us! I appreciate the positive feedback and am pleased to see that you enjoyed your stay. We look forward to the opportunity to best serve you in the future and strive to meet your expectations!Thank you,Mairyn Davies

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms
Stayed 1 night in Feb 2024
Response from Mairyn D on 3 Mar 2024
Hi Patricia,Thank you for reviewing your stay with us! I appreciate the positive feedback and am pleased to see that you enjoyed your stay. We look forward to the opportunity to best serve you in the future and strive to meet your expectations!Thank you,Mairyn Davies

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very plased
Stayed 1 night in Feb 2024
Response from Mairyn D on 1 Mar 2024
Hi Sheryl,Thank you for taking the time to review your stay at our property! I am pleased that everything was up to expectation and it is a pleasure to receive your positive feedback. Here at La Quinta, we strive to create the best environment and hope to see you again in the future!Thank you,Mairyn Davies

10/10 Excellent

Daniel

Stayed 1 night in Feb 2024
Response from Mairyn D on 21 Mar 2024
Hi Daniel,Thank you for taking the time to review your stay at our property! I am pleased that everything was up to expectation and it is a pleasure to receive your positive feedback. Here at La Quinta, we strive to create the best environment and hope to see you again in the future!Thank you,Mairyn Davies

2/10 Terrible

John

Liked: Staff & service
Disliked: Property conditions & facilities
Won’t ever seat here again - water in the showe was lukewarm to cold
Stayed 2 nights in Feb 2024
Response from Mairyn D on 25 Feb 2024
Hi John,Thank you for taking the time to review your stay with us. I appreciate your feedback and would like to inform you that we are doing everything in our power to address and take care of the water issues we experienced during your stay. We hope to have the opportunity to serve you better in the future to show our property in the best light.Thank you,Mairyn Davies

10/10 Excellent

Susan

Travelled with family
Hot water for the shower not very hot Luke warm
Stayed 1 night in Feb 2024
Response from Mairyn D on 25 Feb 2024
Hi Susan, Thank you so much for taking the time to review your stay with us. I appreciate the feedback and would like to assure you that we are taking steps and doing everything in our power to resolve the water issues we experienced during your stay. We hope to have the opportunity to serve you again in the future and showcase our property in the greatest light that we can.Thank you,Mairyn Davies

10/10 Excellent

Kathi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property ok, staff excellent. Stay as expected until about 4.00 AM - train nearby, trucks starting, car alarm going off.
Stayed 1 night in Feb 2024
Response from Mairyn D on 24 Feb 2024
Hi Kathi,Thank you for reviewing your stay with us! I appreciate the positive feedback and am pleased to see that you enjoyed your stay. I do apologize for any outside commotion that disrupted your stay. We look forward to the opportunity to best serve you in the future and strive to meet your expectations!Thank you,Mairyn Davies

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds in a clean modern hotel. Enjoyed the breakfast and the friendly staff.
Stayed 1 night in Feb 2024
Response from Mairyn D on 19 Feb 2024
Hi Donna,Thank you for taking the time to review your stay at our property! I am pleased that everything was up to expectation and it is a pleasure to receive your positive feedback. Here at La Quinta, we strive to create the best environment and hope to see you again in the future!Thank you,Mairyn Davies

10/10 Excellent

Matthew, Durham

Stayed 1 night in Feb 2024
Response from Mairyn D on 21 Mar 2024
Hi Matthew,Thank you for taking the time to review your stay at our property! I am pleased that everything was up to expectation and it is a pleasure to receive your positive feedback. Here at La Quinta, we strive to create the best environment and hope to see you again in the future!Thank you,Mairyn Davies

10/10 Excellent

Sandra

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third time staying here with our pup
Stayed 1 night in Feb 2024
Response from Jess P . on 11 Feb 2024
Thank you for sharing your feedback with us Sandra!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jess P . on 11 Feb 2024
Thank you for sharing your feedback with us Mary!

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and super convenient to the main roads and dining
Stayed 1 night in Feb 2024
Response from Jess P . on 11 Feb 2024
Thank you Erik for sharing your feedback with us!

2/10 Terrible

Edward

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t change the sheets and it had dog hair all over and they said a manager would call me but they never did.
Stayed 1 night in Feb 2024
Response from Mairyn D on 7 Feb 2024
Hi Edward, Thank you for taking the time to review your stay with us. Feedback is important to us and we wish we could have resolved this issue with you earlier in your stay. To assure quality at our property, shortly after checking in, the front desk agent logs reaching out to each room to verify that everything is up to expectations. If we had been alerted of this issue earlier in the stay, we would have been happy to check the room and provide a new, fresh room for you. I attempted to reach out to you earlier this afternoon on the phone number we had on file, but I was unable to get an answer. Please be assured that we are doing everything we can to prevent this issue from occurring in the future.Thank you,Mairyn D

10/10 Excellent

Lara

Stayed 1 night in Feb 2024
Response from Mairyn D on 21 Mar 2024
Hi Lara,Thank you for reviewing your stay with us! I appreciate the positive feedback and am pleased to see that you enjoyed your stay. We look forward to the opportunity to best serve you in the future and strive to meet your expectations!Thank you,Mairyn Davies

6/10 Okay

marc, SUWANEE

Liked: Cleanliness
Property s good but maintenance no good
Stayed 1 night in Feb 2024
Response from Mairyn D on 3 Feb 2024
Hi Marc,Thank you for taking the time to review your stay with us. I am pleased to see that overall, you did enjoy your stay. I will look into the maintenance properties of the room you stayed in and be sure everything is looked over.Thank you,Mairyn Davies

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mairyn D on 3 Feb 2024
Hi Thea,Thank you for taking the time to review your stay at our property! I am pleased that everything was up to expectation and it is a pleasure to receive your positive feedback. Here at La Quinta, we strive to create the best environment and hope to see you again in the future!Thank you,Mairyn Davies

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
food for breakfast quite poor
Stayed 1 night in Jan 2024
Response from Mairyn D on 3 Feb 2024
Hi John,Thank you so much for taking the time to review your stay with us! It is always a pleasure to hear great feedback about the team and the rooms. I will be sure to share your remarks and I am sure the team will be motivated by your review!Thank you,Mairyn Davies

10/10 Excellent

Blaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 1 night in Jan 2024
Response from Mairyn D on 30 Jan 2024
Hi Blaine,Thank you for taking the time to review your stay at our property! I am pleased that everything was up to expectation and it is a pleasure to receive your positive feedback. Here at La Quinta, we strive to create the best environment and hope to see you again in the future!Thank you,Mairyn Davies

10/10 Excellent

Janice

Travelled with family
Liked: Amenities
Great checkin, clean room, nice gym
Stayed 1 night in Jan 2024
Response from Mairyn D on 30 Jan 2024
Hi Janice,Thank you so much for taking the time to review your stay with us! It is always a pleasure to hear great feedback about the team and the rooms. I will be sure o share your remarks and I am sure the team will be motivated by your review!Thank yo