Willows Hotels, Bloemfontein

"All good."

"Friendly staff, spotless room"

" no sockets in bathroom for shaver or electric toothbrush. Had shower used towel. When wife went for shower realised no towel. Only had one towel. Took 20 mins to get a towel by which time it was too late. Went to dry hair the hairdryer couldn't be taken out of the drawer as it was jammed. Had to get another hairdryer. No fridge in the room. Unbelievable. Lack of toiletries. Only hand soap. "

"Yes"

"Wonderful hostess and staff. Private and practical. "

"The room was lovely, the hotel looked spacious and modern and the staff were incredibly friendly and helpful. The complimentary water and coffee/tea was a nice touch, even though the coffee was not replenished the next day. However, there were a number of small niggles: No soap dish at the basin. No hooks to hang up wet towels. Only one dressing gown in the cupboard. No reading lamps at the bed. Breakfast was advertised as a buffet - the cereals were on a buffet, but the hot food had to be ordered from a waitress who spoke so softly one could barely hear what the offering was. The cheese grillers turned out to be be two cocktail sausages. In general the hot breakfast was small quantities, and even after requesting a bigger serving, the difference was barely notable. Then I was told that they do not have any more stock of simple things like butter for the toast. Despite this we would not mind staying there again. Clean, well positioned and welcoming."

"Excellent room, charming staff, clean and good service."

"Amenities and the room was clean and big enough "

"All perfect"