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Reviews of Hampton Inn & Suites Williamsport-Faxon Exit

2.5 out of 5
Hampton Inn & Suites Williamsport-Faxon Exit
66 Liberty Lane, Williamsport, PA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 502 out of 678 reviews" "
Rating 8 - Good. 137 out of 678 reviews" "
Rating 6 - Okay. 24 out of 678 reviews" "
Rating 4 - Poor. 9 out of 678 reviews" "
Rating 2 - Terrible. 6 out of 678 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nena V

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Noise level is good. Clean and standard facilities. Hot breakfast is appreciated. Staff is friendly and helpful
Stayed 1 night in Apr 2024
Response from Alicia Keller- Assistant General Manager on 23 Apr 2024
Thank you for choosing to stay with us and reviewing our hotel.

10/10 Excellent

XIAO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Apr 2024
Response from Alicia Keller- Assistant General Manager on 23 Apr 2024
Thank you for choosing to stay with us and reviewing our hotel.

8/10 Good

Brenda

Liked: Staff & service, amenities, property conditions & facilities
Property is nice
Stayed 1 night in Apr 2024
Response from Alicia Keller- Assistant General Manager on 23 Apr 2024
Thank you for choosing to stay with us and reviewing our hotel.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and has nice amenities.
Stayed 4 nights in Apr 2024
Response from Alicia Keller- Assistant General Manager on 23 Apr 2024
Thank you for choosing to stay with us and reviewing our hotel.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Apr 2024
Response from Alicia Keller- Assistant General Manager on 23 Apr 2024
Thank you for choosing to stay with us and reviewing our hotel.

10/10 Excellent

Paul, Newmarket

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alicia Keller- Assistant General Manager on 11 Apr 2024
Thank you for choosing to stay with us and rating our hotel. We are glad you enjoyed your stay.

4/10 Poor

Natalie

Liked: Staff & service
Disliked: Cleanliness
Dirty room and bathroom
Stayed 1 night in Apr 2024
Response from Alicia Keller- Assistant General Manager on 23 Apr 2024
We are sorry to hear that your stay was less than satisfactory. We strive to provide clean, comfortable and affordable accommodations for all of our guests.

8/10 Good

Laura

Stayed 1 night in Apr 2024
Response from Alicia Keller- Assistant General Manager on 11 Apr 2024
Thank you for choosing to stay with us and rating our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looking for a quick easy night stay and was very happy with the Hampton Inn. Clean with friendly staff!
Stayed 1 night in Apr 2024
Response from Alicia Keller- Assistant General Manager on 11 Apr 2024
Thank you for choosing to stay with us and sharing your experience with our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Cassandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival the staff member who checked me in was "Danny", he was so polite, welcoming & helpful Danny made my experience GREAT. The hotel was VERY CLEAN, BEAUTIFUL & complimentary breakfast was good, i am very picky & i will be returning to this location again - i have no complaints @ all !!!.
Stayed 2 nights in Mar 2024
Response from Alicia Keller- Assistant General Manager on 5 Apr 2024
Thank you for reviewing our hotel! We are glad you enjoyed your stay with us.

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Alicia Keller- Assistant General Manager on 5 Apr 2024
Thank you for reviewing our hotel! We are glad you enjoyed your stay with us.

10/10 Excellent

John, Newburgh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No additional details
Stayed 1 night in Mar 2024
Response from Alicia Keller- Assistant General Manager on 5 Apr 2024
Thank you for reviewing our hotel! We are glad you enjoyed your stay with us.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was pleasant and helpful, very clean facility
Stayed 7 nights in Mar 2024
Response from Alicia Keller- Assistant General Manager on 5 Apr 2024
Thank you for reviewing our hotel! We are glad you enjoyed your stay with us.

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024
Response from Alicia Keller- Assistant General Manager on 5 Apr 2024
Thank you for reviewing our hotel! We are glad you enjoyed your stay with us.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Feb 2024
Response from Alicia Keller- Assistant General Manager on 4 Mar 2024
Thank you for reviewing our hotel

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room great staff
Stayed 1 night in Feb 2024
Response from Alicia Keller- Assistant General Manager on 4 Mar 2024
Thank you for sharing your experience with our hotel. We are glad you enjoyed your stay.

8/10 Good

georgie

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice building, but the people inside could use some up keeping. The employees could care less if you were there or not. Hot tub was Great!!
Stayed 2 nights in Feb 2024
Response from Alicia Keller- Assistant General Manager on 4 Mar 2024
Thank you for sharing your experience with our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Feb 2024
Response from Alicia Keller- Assistant General Manager on 4 Mar 2024
Thank you for sharing your experience with our hotel. We are glad you enjoyed your stay.

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Alicia Keller- Assistant General Manager on 4 Mar 2024
Thank you for sharing your experience with our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Michele

Stayed 1 night in Jan 2024
Response from Alicia Keller- Assistant General Manager on 4 Mar 2024
Thank you for sharing your experience with our hotel. We are glad you enjoyed your stay.

10/10 Excellent

June

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Stayed 1 night in Dec 2023
Response from Alicia Keller- Assistant General Manager on 4 Mar 2024
Thank you for sharing your experience with our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location…extremely clean…friendly staff
Stayed 1 night in Nov 2023

8/10 Good

Clarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Lori

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Mark, OXFORD

Travelled with family
Check in was great. Kaeylan was very friendly and efficient…
Stayed 1 night in Nov 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

6/10 Okay

Sian

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Alicia Keller- Assistant General Manager on 23 Oct 2023
Thank you for reviewing our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Debbie

Very pleasant staff
Stayed 1 night in Oct 2023
Response from Alicia Keller- Assistant General Manager on 14 Oct 2023
Thank you for reviewing our hotel.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean & comfortable, great gym too
Stayed 3 nights in Oct 2023
Response from Alicia Keller- Assistant General Manager on 14 Oct 2023
Thank you for reviewing our hotel.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, with nicely laid out rooms, excellent bath and a really nice outdoor patio with fireplace and fire pit.
Stayed 1 night in Oct 2023
Response from Alicia Keller- Assistant General Manager on 14 Oct 2023
We are glad you enjoyed your stay. Thank you for sharing your experience.

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5Star
Stayed 1 night in Sep 2023
Response from Alicia Keller- Assistant General Manager on 27 Sept 2023
Thank you for rating our hotel. We are glad you enjoyed your stay

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alicia Keller- Assistant General Manager on 27 Sept 2023
Thank you for rating our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alicia Keller- Assistant General Manager on 27 Sept 2023
Thank you for rating our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Katt

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and helpful. I had my granddaughter and her service dog with me.
Stayed 1 night in Sep 2023
Response from Alicia Keller- Assistant General Manager on 27 Sept 2023
Thank you for reviewing our hotel. We are glad to hear you and your granddaughter enjoyed your stay.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023
Response from Alicia Keller- Assistant General Manager on 13 Sept 2023
Thank you for reviewing our hotel. We are glad you enjoyed your stay.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Alicia Keller- Assistant General Manager on 13 Sept 2023
Thank you for reviewing our hotel. We are sorry you were unhappy with your stay.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the outside fire & sitting areas.
Stayed 2 nights in Aug 2023
Response from Alicia Keller- Assistant General Manager on 13 Sept 2023
Thank you for reviewing our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Doug

Stayed 1 night in Aug 2023
Response from Alicia Keller- Assistant General Manager on 13 Sept 2023
Thank you for reviewing our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Jeff, Liberty Twp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, just a little over priced is all.
Stayed 2 nights in Aug 2023
Response from Alicia Keller- Assistant General Manager on 13 Sept 2023
Thank you for reviewing our hotel. We are glad you enjoyed your stay.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wasn't unhappy but could have been happier
We checked in about 4pm, and Fletcher at the front desk was very friendly and helpful... I want my nights in a hotel to be quiet ,so I'm always a little bit concerned about where my room is, and it's proximity to other (potentially) noisy guests... Happy to say, that wasn't an issue... Maybe just dumb luck, but having a room on the top floor helped, I'm sure. The room itself was clean, as was the bathroom, shower, etc... We were in a suite, and there were a few notable things about the room... I liked the fact that the shower head was up high (I'm 6'4") and it had a waterpik adjustable head on it... Also happy that the water didn't have any of that water softening stuff in it (which always seems impossible to rinse off)... Things I wasn't happy about: I prefer it when the bathroom sink and mirror are actually in the bathroom, not outside of it.... Also, I like the room to be really dark at night, and the curtains were only so-so at keeping out the light... My wife likes a night light in the bathroom, but there was no outlet to plug it into, so it had to be plugged in outside the bathroom, which killed my dark room... Another thing about the room: the television was in a weird spot on the wall, not really facing the couch/chairs or the bed, so it was difficult to watch from either of those places. The breakfast was a big letdown... Some kind of southwestern eggs with peppers (not good), sausage links that weren't too good, only the cereal and bagels and yogurt were ok
Stayed 1 night in Aug 2023
Response from Alicia Keller- Assistant General Manager on 13 Sept 2023
Thank you for your honest review of our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Marcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy admission, friendly staff
Stayed 1 night in Aug 2023
Response from Alicia Keller- Assistant General Manager on 13 Sept 2023
Thank you for reviewing our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Alicia Keller- Assistant General Manager on 13 Sept 2023
Thank you for reviewing our hotel. We are glad you enjoyed your stay.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Alicia Keller- Assistant General Manager on 13 Sept 2023
Thank you for reviewing our hotel.

10/10 Excellent

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Alicia Keller- Assistant General Manager on 13 Sept 2023
Thank you for reviewing our hotel. We are glad you enjoyed your stay.

10/10 Excellent

Ronald, GREENVILLE

Stayed 1 night in Jul 2023

8/10 Good

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was 55 degrees when we got there. We had to raise the temp and leave for a few hours to let it warm up. Stay was wonderful otherwise.
Stayed 1 night in Jul 2023