Exterior

Reviews of Sheraton Tarrytown Hotel

3.5 out of 5
Sheraton Tarrytown Hotel
600 White Plains Rd, Tarrytown, NY

Reviews

8.0

Very good

Rating 10 - Excellent. 455 out of 1006 reviews" "
Rating 8 - Good. 262 out of 1006 reviews" "
Rating 6 - Okay. 126 out of 1006 reviews" "
Rating 4 - Poor. 94 out of 1006 reviews" "
Rating 2 - Terrible. 69 out of 1006 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in NY.... solid hotel to stay at. Great gym, nice staff, will be back
Stayed 4 nights in Mar 2024

2/10 Terrible

Juwann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
the room was missing soap and towels bed sheets where dirty
Stayed 1 night in Mar 2024

10/10 Excellent

Rhone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome And very professional. I was also gifted a refund for. the day, I did not stay.
Stayed 1 night in Mar 2024

6/10 Okay

Ashley

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
I didn’t like how noisey it was at night.
Stayed 2 nights in Mar 2024

10/10 Excellent

Katy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff need to be more polite
Stayed 2 nights in Mar 2024

10/10 Excellent

Tenasia

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that the lower floors appliance were old
Stayed 2 nights in Mar 2024

4/10 Poor

Kelly

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia, south richmond hill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean
Stayed 1 night in Feb 2024

10/10 Excellent

Wanda

I had an excellent time. It was quiet and very clean.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tenasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was well mannered & well helped
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience. Staff was friendly and room was comfortable. Loved that there was a hot tub. Easy access to the Tarrytown train station and restaurants.
Stayed 3 nights in Dec 2023

10/10 Excellent

Evangeline

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything about the property was perfect especially the staff we will be back again !
Stayed 2 nights in Jan 2024

8/10 Good

Lazania Charisse

Stayed 4 nights in Jan 2024

10/10 Excellent

Ronal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Susan, Kingston

Liked: Cleanliness, staff & service
We stayed the night to catch an early flight. Staff was wonderful. Room was a little outdated.
Stayed 1 night in Jan 2024

10/10 Excellent

Assumpta

Liked: Cleanliness, staff & service
Dominique was the best!! She handles us very well!🙏🙏🙏
Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room . Nice staff
Stayed 1 night in Jan 2024

4/10 Poor

Sanjeev

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel had a leak and had a disgusting smell. The staff acknowledged it. They offered to change our room except that they did not have another room with a King Bed.The hotel itself needs updating. It is dark and dingy.
Stayed 9 nights in Dec 2023

6/10 Okay

Rechama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Sara

Stayed 1 night in Dec 2023

8/10 Good

Peter, Tallahassee

Travelled with partner
Liked: Cleanliness, staff & service
Typical 3 star property. No surprises; competitive rate.
Stayed 5 nights in Dec 2023

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas accommodations
The room was clean and comfortable. We enjoyed our stay! Everything was good. The shower dispensers were empty but we had our own shampoo and conditioner etc, so no problem
Stayed 2 nights in Dec 2023

10/10 Excellent

Patricia

Stayed 4 nights in Dec 2023

8/10 Good

Patricia, Haverstraw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Visiting family with two dogs, this was very convenient, reasonably priced, and all four of us slept very well.
Stayed 1 night in Dec 2023

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, comfy bed, nice linens, noisy lobby (loud music all the time), wonky loose bathroom fixtures ( but they all worked). All decor was brown… which is fine, but drab. We’d stay there again! Just a few thoughts.
Stayed 1 night in Dec 2023

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a shopping center
Stayed 3 nights in Dec 2023

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Valerie, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Love the bathroom and the very comfortable bed
Stayed 1 night in Dec 2023

2/10 Terrible

Yoel

Travelled with family and small children, Business traveller
Disliked: Staff & service
I arrived late at night and the heat was blowing cold air
Stayed 1 night in Dec 2023

10/10 Excellent

Marylou

Liked: Cleanliness, staff & service
Liked the room and atmosphere. Friendly staff as well.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Stayed 3 nights in Nov 2023

10/10 Excellent

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean rooms
Stayed 1 night in Nov 2023

6/10 Okay

James P

Travelled with family
Liked: Cleanliness
The room thermostat would not operate in the heat position. Reported it via phone about 10 PM. There wasn’t an available technician, but they would get back to us as soon as possible. In the meantime, I pushed in on the slide lever and it started to work. I called back and told him what I did and it was now working. And asked if they would check it the next day.. it’s was never checked n didn’t work the remainder of are stay. I Reported again to check out got n explain it didn’t work during our 3 night stay n got a simple thank you n they were sorry. I’m not sure what I expected but I expected something more than a simple sorry and thank you.
Stayed 3 nights in Nov 2023

10/10 Excellent

Lee

Stayed 1 night in Nov 2023

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely helpful and accommodating. It’s lovely to have a Starbucks in the lobby too.
Stayed 1 night in Nov 2023

8/10 Good

Dalia

Stayed 2 nights in Nov 2023

4/10 Poor

Andrew

Stayed 1 night in Nov 2023

4/10 Poor

robin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wet carpet in room. Bad odor in room. No green area to walk dogs
Stayed 1 night in Oct 2023

6/10 Okay

JANET

Travelled with partner
We were on the 2nd floor and we must have been above a kitchen area. During the day and to around 9 or 10 at night there was a lot of banging that reverberated against the wall that the beds were on. The smell from the kitchen was overpowering on the second floor in this area.
Stayed 4 nights in Sep 2023

8/10 Good

Gordon

Stayed 1 night in Oct 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems at all!
I love being greeted by fresh baked cookies. Everything was fine in our stay. Zero complaints.
Stayed 2 nights in Oct 2023

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and super comfy beds
Stayed 1 night in Oct 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Tarrytown Sheraton. I have been to many hotels in this class and this was a cut above. The room was beautifully appointed and spotless. The staff were very helpful. The location was convenient yet set among trees. Nail salon and supermarket adjacent but not visible. Pool was good, hot tub great, pool a bit cold for my husband. Had to pay for breakfast, but food was very good. I highly recommend this hotel.
Stayed 1 night in Sep 2023

8/10 Good

Alaina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023