Book a Whitchurch Cottage

"Room Was spacious. Balcony was good but big gaps at each side feel out small dog could’ve got under so had to keep on a lead at all times so not ideal Room was clean but did look tired not the standard I thought Hilton had"

"staff were great and lots of parking"

"Good points: On arrival, there was plenty of parking in a pleasant setting. The reception staff were very friendly and provided clear directions to my room, the bars, and other facilities. The main reception area was well presented and gave a very promising first impression. Not so good: The room was clean and a good size, but it felt a little dated, particularly the bathroom. There was damage to the door, and some of the fittings looked tired. Bad points: When I went to use the pool and gym facilities, three members of staff at the spa desk simply told me to help myself to a towel from the large pile next to them and that the male changing rooms were through the double doors, which my room key should open. There was no guidance on what was connected to the changing rooms, where the gym was, or where any other facilities were located. In fact, a local spa member gave me better customer service than all three staff combined. The restaurant layout felt very impersonal, almost like a school dinner hall, with row after row of tables. Service was prompt — perhaps too prompt. I ordered sausage and mash, although it had a fancier name on the rather tatty menu. It felt as though the waiter took my order to the kitchen and returned almost immediately with the food. It was food, and I was hungry, but it was nothing to write home about. Summary: At around £130 per night, would I stay again? No."

"Lovely stay. Quiet room. Nice breakfast. Great gym. "

"Average"

"The room was really nicely done and I appreciated the little extra touches like biscuits, hot chocolate sachets, and nice bramley toiletries. It was a bit dated in places (eg bathroom door chipped at the bottom, a couple of moths, and noise from other rooms using their water and walking upstairs). The staff were very friendly and attentive, making for a nice check in and check out experience. The pool, steam room, sauna, and jacuzzi were so lovely. It was a peaceful area that felt modern and clean. It was a little small so felt busy at times (eg waiting to use the jacuzzi) but was really great to have at this hotel. The rain shower in the bathroom was also really lovely. Breakfast was great with a really nice selection all round and full size pastries and pancake machine a real bonus! "

"Superb breakfast - the staff at this hotel are superb & can’t do enough for you "

"Nice clean room, very comfortable bed. Staff were always polite and friendly and the breakfast was great. Will be back I am sure. "

"The room wasn't as clean as expected. The electric outlets didn't work. Someone came rapidly to fix it. At the restaurant, the server didn't bring us water like the others neither come back to see how we were doing. It is a good quality price. Even with those inconvénients, we would go back for a short journey. One or two days."