Dear Jasnoor,Thank you for your wonderful review and for awarding us a perfect score! We are thrilled to hear that your stay with us met all your expectations. Our team is dedicated to providing exceptional service and it's rewarding to know that we've succeeded in making your experience memorable. We look forward to welcoming you back to our hotel in the future. Your satisfaction is our top priority and your review reaffirms the hard work we put in every day. Thank you for choosing us for your travels.Warm regards,The Hotel Team

Dear Roberto,Thank you for taking the time to share your experience with us. We are delighted to hear that our hotel met your basic needs and that you found our staff and amenities to be satisfactory. Our team strives to provide a welcoming and comfortable environment for all our guests, and your acknowledgment serves as a wonderful affirmation of our efforts. We hope to have the pleasure of serving you again in the future.Warm regards,The Hotel Team

Dear Julie,Thank you for taking the time to leave a review of your recent stay with us. We are delighted to hear that you had a positive experience and appreciate your four-star rating. Our team is committed to providing exceptional service and a comfortable environment for all our guests. We would love to hear more about what you enjoyed during your stay, as well as any suggestions you might have that could help us make your next visit a five-star experience. We look forward to welcoming you back to our hotel in the future.Warm regards,The Hotel Team

Dear Gary,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found your room to be clean and accommodating for your pet. Our team works diligently to ensure that all our guests, including our four-legged ones, have a comfortable and enjoyable stay. We hope to welcome you back soon for another pleasant visit.Warm regards,The Hotel Team

Dear Amir,Thank you for taking the time to review your stay with us. We are delighted to hear that you had a positive experience and appreciate your rating of 4 out of 5. Our team is committed to providing exceptional service and we're glad that we met your expectations. We acknowledge that there is always room for improvement and would love to hear any feedback you might have on how we can make that fifth star achievable. Looking forward to welcoming you back in the future.Warm regards,The Hotel Team

Dear Stephanie,Thank you for taking the time to share your feedback with us. We are delighted to hear that you loved your experience at our hotel. However, we sincerely apologize for the inconvenience you faced with our parking facilities. We understand that the comfort and convenience of our guests are of utmost importance, and we regret that our parkade did not meet your expectations. Please rest assured that we are taking your comments seriously and are looking into possible solutions to enhance our parking space. We appreciate your patronage and hope to welcome you back in the future, with improvements that will enhance your overall experience with us.Warm regards,The Pinnacle Hotel Management Team

Dear Emily,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during the check-in process and the delay in having your room ready. We understand that a smooth and swift check-in sets the tone for a comfortable stay, and we regret that we fell short of our goal in this instance. Additionally, we acknowledge your concerns regarding our check-out time and the perceived value of your stay. Please rest assured that we are reviewing our procedures and policies to better serve our guests and enhance their experience. We appreciate your comments as they are crucial in our continuous efforts to improve our service. We hope to have the opportunity to welcome you back and provide a stay that not only meets but exceeds your expectations.Warm regards,The Hotel Management Team

Dear Amritpal,Thank you for taking the time to leave us a review on Expedia. We are thrilled to hear that you found our staff to be nice. Our team strives to provide exceptional service and create a welcoming atmosphere for all our guests. It's rewarding to know that their efforts have resonated with you. We hope to have the pleasure of welcoming you back in the near future.Warm regards,The Hotel Team

Dear Gino,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel to be very clean and conveniently located close to the village and other attractions. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and your feedback is a wonderful affirmation of our efforts. We hope to have the pleasure of welcoming you back in the near future.Warm regards,Customer Service Team

Dear veniamin,Thank you for sharing your positive experience with us! We are thrilled to hear that you found our hotel to be very good and our staff friendly. Our team strives to provide a welcoming and enjoyable environment for all our guests, and your feedback affirms the hard work we put in every day. We look forward to welcoming you back to our hotel in the future.Warm regards,The Pinnacle Hotel Team

Dear Alexander,Thank you for sharing your positive experience at Whistler with us. We are thrilled to hear that you and your girlfriend enjoyed the relaxed atmosphere of our community. It's wonderful to know that the locals made you feel welcome and provided valuable tips for shopping and dining. We pride ourselves on fostering a friendly environment where guests can connect with the essence of Whistler. Your feedback is greatly appreciated and we look forward to welcoming you back soon for another memorable stay.Warm regards,The Pinnacle Whistler Hospitality Team

Dear Penny,We are thrilled to hear that you enjoyed your recent stay with us! It's wonderful to know that the cleanliness and spaciousness of our rooms met your expectations and that our staff's friendliness contributed to a memorable experience. We aim to provide a comfortable and welcoming atmosphere for all our guests, and your feedback is a valuable affirmation of our efforts. Thank you for choosing our hotel for your travels, and we look forward to welcoming you back for another lovely stay in the future.Warm regards,The Pinnacle Hotel Team

Dear Afroz,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We are committed to preserving the charm of our historic property while providing comfortable and modern amenities, and we regret that we missed the mark. We understand that our check-out time may not suit everyone's schedule and we are looking into more flexible options for our guests. Regarding the parking, we are in the process of evaluating alternative solutions to provide a more spacious and cost-effective parking experience. Lastly, we are addressing the oversight with the cot bed immediately to ensure that all equipment provided to our guests is in perfect condition. We appreciate your comments as they help us to improve our services, and we hope to have the opportunity to welcome you back for a more pleasant experience.Warm regards,The Pinnacle Hotel Management Team

Dear Sanya,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found our rooms clean and neat, and that our staff's politeness and helpfulness stood out during your stay. It's wonderful to know that our location contributed to your enjoyment, providing easy access to the village centre and gondola rides, along with the beautiful views from your room. We are committed to offering a memorable experience for our guests, and we're glad we could achieve this for you. Looking forward to welcoming you back for another great experience in the future.Warm regards,The Pinnacle Hotel Management Team

Dear Maureen,Thank you for taking the time to share your experience with us. We are thrilled to hear that our front desk team made a positive impact on your stay. Our staff strives to provide a welcoming and supportive environment, and it's rewarding to know that their efforts have been recognized. We look forward to the opportunity to serve you again in the future and continue to make your experiences with us memorable.Warm regards,Your Pinnacle Hotel team

Dear Kerry,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our pricing to be good value for your stay. However, we apologize for any inconvenience you experienced in accessing our pool and hot tub facilities. We understand that privacy and comfort are important to our guests, and we regret that the current layout did not meet your expectations. Please rest assured that we are looking into possible solutions to enhance the accessibility and convenience of these amenities. We appreciate your input as it is crucial in helping us improve our service. We hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable experience.Warm regards,The Hotel Management

Dear Jashan,Thank you for taking the time to share your feedback regarding your recent stay with us. We regret to hear that you were disappointed with our parking charges. Please be aware that our parking rates are among the cheapest in Whistler. We also have parking included rates.We understand that parking fees can be an unexpected expense, and we apologize for any inconvenience this may have caused you. We strive to be transparent about our pricing policies, and we will take your comments into consideration as we review and evaluate our parking options.Your feedback is valuable to us as we continuously work to improve our services and offerings. We hope that despite this issue, you were able to enjoy your overall stay with us, and we would love the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,

Dear Seoung Yeoul,Thank you for sharing your positive experience with us. We are thrilled to hear that you found our hotel to be in good condition and our location excellent. Our team works tirelessly to maintain our facilities and ensure that our guests can enjoy the best of what the area has to offer. We look forward to welcoming you back in the near future.Warm regards,Pinnacle Hotel team

Dear Danny,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our location convenient and our front desk staff efficient during your check-in and check-out experience. We understand that the current condition of our rooms did not meet your expectations, and we want to assure you that we are in the process of planning renovations to modernize our accommodations. Regarding the parking space, we acknowledge that it can be challenging for larger vehicles, and we are exploring possible solutions to better accommodate all our guests' needs. Your comments are invaluable to us as we strive to improve our services, and we hope to welcome you back in the future to a refreshed and updated hotel experience.Warm regards,Hotel Management Team

Dear Jaime,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the parking situation during your recent stay. We understand how frustrating it must have been, our parking is first come first served. Please be assured that we take your concerns. We are committed to ensuring that our hotel guests have priority access to parking, and we are actively working on a solution to prevent such situations from occurring in the future. We value your patronage and hope to have the opportunity to better serve you on your next visit.Warm regards,The Hotel Management Team

Dear Leanne,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you loved the bathtub and found our location and pricing to your satisfaction. However, we sincerely apologize for any discomfort you experienced with the bed. We understand how crucial a good night's sleep is, especially when traveling. Please rest assured that we are looking into this matter to ensure our beds meet the high standards our guests expect and deserve. We appreciate your comments as they help us to improve our services, and we hope to have the opportunity to welcome you back for a more restful experience in the future.Warm regards,The Hotel Team

Dear Victor,Thank you for your continued patronage and for taking the time to share your positive experience with our staff and accommodations. We are thrilled to hear that we remain your hotel of choice and that our team's efforts to provide a welcoming and comfortable environment have been successful. We look forward to your next visit and hope to continue exceeding your expectations.Warm regards,The Hotel Team

Dear Ivan,Thank you for taking the time to share your experience with us. We are thrilled to hear that our hotel's location was convenient for your visit to the main area and that the unique charm of our surroundings contributed positively to your stay. It's wonderful to know that the atmosphere of our hotel provided a warm respite from the cold temperatures outside. We are honoured by your recommendation to friends and family and look forward to welcoming you back in the future.Warm regards,The Hotel Team

Dear Humdard,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our property to be nice and clean. Our team works diligently to ensure that our facilities meet the high standards our guests expect and deserve. Your feedback is invaluable as it helps us maintain and improve our service quality. We look forward to welcoming you back in the near future for another pleasant stay.Warm regards,The Hotel Team

Dear Christian,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our rooms cozy and well-equipped with a kitchen for your convenience. It's also great to know that our location contributed positively to your stay. We strive to provide a comfortable and convenient experience for all our guests, and we're glad we met your expectations. We look forward to welcoming you back in the future for another pleasant stay.Warm regards,The Hotel Team

Dear Jiangrong,Thank you for choosing our hotel and for taking the time to share your experience with us on Expedia. We are thrilled to hear that you found our hot tub to your liking and that you felt you received a good deal during your stay. Our team strives to provide a welcoming and comfortable environment, and it's rewarding to know that we've succeeded in making your stay enjoyable. We look forward to welcoming you back in the future for another relaxing visit.Warm regards,The Hotel Team

Dear Wendy,Thank you for choosing our hotel for your recent stay and for taking the time to provide feedback. We are committed to offering our guests a fulfilling experience and we truly value your opinions. We would be grateful if you could share more details about your stay, as your insights are crucial for us to understand what we did right and what areas we can improve upon. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future to provide you with the excellent service you deserve.Warm regards,Pinnacle Hotel Customer Service Team

Dear Krystal,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our prime location, convenient parking, and the amenities of our kitchenette. It's also great to know that our check-in process met your expectations for efficiency and service.We appreciate your feedback regarding the dated aspects of our property and the noise from other rooms. Please rest assured that we are continuously working on updating our facilities and finding solutions to soundproofing to enhance the comfort of our guests' stays.Your overall satisfaction for the two nights spent with us is our top priority, and we are glad that these issues did not significantly impact your stay. We look forward to welcoming you back in the future for an even more pleasant experience.Warm regards,The Hotel Management Team

Dear Susan,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the early maintenance work, however our maintenance team does not start work until 8:30 and the issues you experienced with the bathroom and fridge in your room. We understand how important a peaceful environment is for our guests, especially during restful hours. Warm regards,Hotel Management

Dear Tina,Thank you for choosing our hotel for your recent stay and for taking the time to provide your feedback. We are committed to offering our guests a fulfilling experience and we truly value your opinions. We would be grateful if you could share more about your experience, including any specific aspects that you enjoyed or areas where you feel we could improve. Your insights are crucial in helping us enhance our services and ensure our guests have pleasant and memorable stays.Warm regards,The Hotel Team

Dear N,Thank you for taking the time to share your experience with us. We are thrilled to hear that our staff made a great impression with their friendliness and that you found your room to be both clean and spacious. It's wonderful to know that the comfort of our beds contributed to a pleasant stay and that you enjoyed the setting of our hotel as well as its convenient location close to the Village. We strive to provide an exceptional stay for all our guests and your feedback is invaluable in continuing to offer a high standard of service. We look forward to welcoming you back in the near future.Warm regards,The Hotel Team

Dear Johnny,We are thrilled to hear that you had an awesome experience during your stay with us! It's always heartwarming to receive such positive feedback from our guests. Your satisfaction is our top priority, and knowing that we have succeeded in providing you with a memorable stay fills us with pride. We hope to welcome you back soon for another fantastic experience. Thank you for choosing our hotel and for taking the time to share your review on Expedia.Warm regards,The Hotel Team

Dear Felipe,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your kind words about our great location and friendly staff.We sincerely apologize for any inconvenience you experienced due to the condition of our property. Your feedback regarding the need for updates, including furniture, finishes, and appliances, is invaluable to us as we continuously strive to improve our facilities and enhance the guest experience. Rest assured, we are taking your comments seriously and will address these areas promptly to ensure our property meets the expectations of all our guests.Regarding the discrepancy between the pictures on our website and Expedia and the actual appearance of the hotel, we understand your concern and will work to ensure that the images accurately represent the current state of our property.Once again, we appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,

Dear Victor,Thank you very much for taking the time to share your fantastic experience with us! We are delighted to hear that your stay at our hotel exceeded your expectations and that you awarded us a perfect score of 5 out of 5.At the Pinnacle Hotel Whistler Village, we strive to provide exceptional service and create memorable experiences for all our guests, and it's incredibly rewarding to know that we succeeded in doing so during your visit.We greatly appreciate your kind words and positive feedback. It motivates us to continue delivering the highest standards of hospitality and ensures that every guest feels welcome and valued.We look forward to welcoming you back to our hotel in the near future and creating more wonderful memories together.Warm regards,

Dear Amirtaha,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our convenient location close to the market. Our team strives to provide a location that not only offers easy access to local attractions but also serves as a comfortable and welcoming home base for our guests. We hope that you had the opportunity to explore the many shopping, dining, and entertainment options that our neighborhood has to offer. Looking forward to welcoming you back on your next visit.Warm regards,Pinnacle Hotel

Dear Hsiao-Pin,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our hotel's location. Our team is committed to providing a convenient and accessible experience for all our guests, and we are glad that our location contributed positively to your stay. We hope to have the pleasure of welcoming you back in the near future and ensuring another delightful visit.Warm regards,Pinnacle Hotel

Dear Nanda,Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, especially the large jacuzzi in your suite. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Warm regards,The Hotel Team

Dear Anita,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and our staff welcoming and helpful. However, we sincerely apologize for the issues you experienced with the cleanliness and Wi-Fi connectivity. We understand how important a clean environment and internet access are to our guests' comfort and overall experience.Please be assured that we take your comments seriously and have addressed the Wi-Fi issue with our technical team to ensure it is functioning properly throughout the hotel. Additionally, we have spoken with our housekeeping staff to reinforce our high standards of cleanliness and service.We appreciate you bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.Warm regards,The Hotel Management Team

Dear Gillian,Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hotel Team

Dear Adina,Thank you for taking the time to share your experience with us on Expedia. We are delighted to hear that you found our hotel clean, accessible, and enjoyed our cafe Alpha for breakfast. We apologize for the inconvenience caused by the hot tub issue during your stay. Please rest assured that we have addressed this matter to prevent future occurrences. We appreciate your feedback about the hotel's age and will consider it as we continuously strive to improve our facilities.Warm regards,The Hotel Team

Dear Alida,Thank you for taking the time to share your experience with us on Expedia. We are thrilled to hear that our excellent location and helpful kitchen contributed positively to your stay. We apologize for the inconvenience caused by the narrow parking and the hot tub not being operational. Please rest assured that we are addressing these issues promptly to ensure a more comfortable experience for all our guests. We are grateful for your overall positive feedback and look forward to welcoming you back in the future.Warm regards,The Hotel Team

Dear Farshid,Thank you for choosing our hotel for your recent stay and for taking the time to share your experience with us on Expedia. We are thrilled to hear that you had a great time during your two nights with us.Our team strives to provide a welcoming and enjoyable atmosphere, and it's rewarding to know that we succeeded in making your stay memorable. We hope to have the pleasure of welcoming you back in the near future.Warm regards,The Hotel Team

Dear Wendy,Thank you for choosing our hotel and for taking the time to write a review. We are glad to hear that your stay was enjoyable, and we look forward to welcoming you back to our hotel in the near future.Warm regards,The Hotel Team

Dear Mahsa,Thank you for choosing our hotel and for taking the time to write a review. We are glad to hear that your stay with us was a pleasant experience. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,The Hotel Management Team

Dear Cameron,Thank you for taking the time to leave a review of your recent stay with us. We are delighted to hear that you had a positive experience and appreciate your four-star rating. Our team is committed to providing exceptional service and comfortable accommodations, and we are glad that we met your expectations. We acknowledge that there is always room for improvement and would love to hear any feedback you may have on how we can make your next stay a five-star experience. We look forward to welcoming you back in the future.Warm regards,The Hotel Team

Dear Pamela,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found your room both cute and comfortable, and that our location provided convenient access to local shopping, gondolas, and grocery stores. We hope to welcome you back soon for another enjoyable stay.Warm regards,The Hotel Team

Dear Maribeth,Thank you for taking the time to share your experience with us on Expedia. We are thrilled to hear that our staff made a great impression during your stay. Our team strives to provide exceptional service, and it's rewarding to know that we've succeeded in making your visit enjoyable. We hope to welcome you back soon for another wonderful experience.Warm regards,The Hotel Team