Outdoor pool, pool loungers

Reviews of The Ironwood

3 out of 5
The Ironwood
3217 Blueberry Dr No C, Whistler, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 109 reviews" "
Rating 8 - Good. 36 out of 109 reviews" "
Rating 6 - Okay. 12 out of 109 reviews" "
Rating 4 - Poor. 2 out of 109 reviews" "
Rating 2 - Terrible. 3 out of 109 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Quiet and easy to get to. Our unit was spacious and very clean. Great views.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jamyla

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Weekend at Whistler
Stayed 2 nights in Jan 2023

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Shannon

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2022

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great time at Ironwood with 5 guys. The place was comfortable, clean, and had a full kitchen. Easy checkin process with all information sent via email, underground garage, mountain view, fireplace, and pool/hot tub. What more do you need?
Stayed 2 nights in Jan 2022

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy and comfortable place. We stayed there 5 nights during the holiday and we had a perfect experience. Check in was contactless and effortless. They provided codes for garage and unit access. The place has 2 spacious bedrooms, a cozy and comfortable living room to hangout. Kitchen was big and sufficient to cook meals everyday. It was very quiet at night. It was also equipped with in-unit washer and dryer. Only 4 minute driving would take us to the village. We would stay there again.
Stayed 5 nights in Dec 2021

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021
Response from Eva Perry on 15 Dec 2021
Thank you so much Brian, look forward to hosting you again soon!

4/10 Poor

Meghan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This trip was disappointing. Due to management error, we didn’t get to stay at the Ironwood. The management company double booked and had to move us to another property - Valhalla - to a suite they called an upgrade. Absolutely not an upgrade. We were 2 couples travelling and the second bedroom was two twins which had to be pushed together to make a king but was very uncomfortable. The hot tub was most disappointing. As we were travelling with our babies it was super important to us to have a private hot tub so the adults could enjoy and relax while the babies slept without leaving the room. This “upgraded” suite at Valhalla advertised as a private hot tub. This tub was absolutely not a hot tub it was at best a fancy soaker bath tub. Absolutely could not fit more than two people in the tub at the same time (and even said on the door to the jacuzzi room “occupancy no more than 2 at a time.”) Basically the one thing we wanted to use in the suite was unusable unless we took turns. Very very disappointing. This suite is definitely falsely advertised.
Stayed 2 nights in Nov 2021

10/10 Excellent

garnett

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

8/10 Good

Jocelyn

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was good. The only thing is that the kettle was not working.
Stayed 2 nights in Aug 2021
Response from Chanel at Whiski Jack Resorts on 31 Aug 2021
Thanks for the great review, Jocelyn! Please don't hesitate to contact us while you're in-house and we can bring you a replacement kettle. We hope to welcome you back!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2021
Response from Chanel at Whiski Jack Resorts on 18 Aug 2021
Thank you for the wonderful review!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
I have two children so having a pool and hot tub is great for families. The parking stalls are tight but still accessible with SUV. Quiet location with magnificent view from the pool deck...mtns and the ski runs. Nice landscaping.
Stayed 6 nights in Aug 2021
Response from Chanel at Whiski Jack Resorts on 9 Sept 2021
Thank you for the great review of your recent stay with us! We hope to welcome you and your family back for a future stay soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean and spacious
Stayed 2 nights in Jul 2021
Response from Chanel at Whiski Jack Resorts on 28 Jul 2021
Thank you for the wonderful review! We hope to welcome you back soon. - Chanel at Whiski Jack Resorts

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, and our family loves the pool and the size of the units. This was our second time staying here, and we'll be back.
Stayed 3 nights in Jul 2021
Response from Chanel at Whiski Jack Resorts on 22 Jul 2021
Thank you for the great review of your recent stay! We look forward to welcoming you back!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities
poor in-suite amenities condition
Stayed 7 nights in Jun 2021
Response from Chanel at Whiski Jack Resorts on 8 Jul 2021
Thank you for taking the time to share your experience about your recent stay at The Ironwood by Whiski Jack. We sincerely appreciate your feedback and we're sorry you were unhappy with the in-suite amenities. Should you wish, please contact us directly with more details regarding the amenities, so we can take your comments under consideration as we continually work to improve our condos and guest experience. We hope you will consider staying with us in the future.

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2021
Response from Chanel at Whiski Jack Resorts on 15 Jul 2021
Thank you for taking the time to leave us a review about your recent stay with us. Should you wish, please reply to this email with the points during your stay that did not make a perfect experience for you. We find it most useful to hear how we can develop and always use these comments to help improve future stays. We hope you will consider staying with us in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome, spacious well thought out resort. I would definitely return!
Stayed 3 nights in Apr 2021
Response from Chanel at Whiski Jack Resorts on 14 Apr 2021
Thank you for the great review of your recent stay! We hope to welcome you back in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Surrounded by the beauty of mountains. Quite with all the necessary items needed for a comfortable stay. Nice walk to Whistler village
Stayed 2 nights in Feb 2021
Response from Chanel at Whiski Jack Resorts on 18 Feb 2021
Thank you for the excellent review! We hope to see you again for a return stay.

8/10 Good

Max

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2020
Response from Chanel at Whiski Jack Resorts on 13 Nov 2020
Thank you for the great review, Max!

8/10 Good

aari

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2020
Response from Chanel at Whiski Jack Resorts on 31 Aug 2020
Thank you for the review!

10/10 Excellent

SairaH, N. Vancouver

Travelled with family
Liked: Cleanliness, amenities
Quiet property with amazing views of Blackcomb Mountain, spacious condo with all kitchen appliances, washer/dryer and recycling containers
Stayed 4 nights in Aug 2020
Response from Whiski Jack Resorts on 12 Aug 2020
Thank you so much for taking the time to leave us a great review of your stay! We hope to welcome you back in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very spacious. Great view. Enjoyed my stay. They had lots of garbage bags, tissue boxes, paper towels, and toilet paper. Only negative is the sheets were dirty with what appeared to be blood stains on a few different places. Very alarming to see stains on sheets. I did not do a check the first night; therefore was extremely disgusted seeing it after we had slept in it. We received a second set for us to set the bed with. One sheet had a small stain as well but was not blood so we just flipped it and had it at the end of the bed. Would recommend bringing your own hand pump soap as a bar soap is very drying. Also to bring your own body wash which I did. And soap for the kitchen as they only had fish soap which cuts grease Not disinfects and very drying on hands. Not good to use as hand soap.
Stayed 2 nights in Mar 2020
Response from Whiski Jack Resorts on 19 Mar 2020
Thank you for taking the time to leave us a review of your stay! We sincerely appreciate your feedback and we're very sorry you were unhappy with several aspects of your stay with us including the soap and body wash. We hope you will consider staying with us again!

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This is a really nice place to stay we loved it. Was very roomy and amazing views. Done up very nicely inside. Fireplace was great for drying gear and the outdoor pool and hot tub were nice to have but the hot tub was pretty busy most of the time. The balcony was amazing, great Mountain View’s. It’s about a 5 min drive into the village. We found taxi costs $8 so that worked best for us. Overall you get a way bigger Place and Better views here by moving a few min outside the village. Blueberry hill is a very nice spot to be. If u end up here I’m certain u will enjoy it as much as we did.
Stayed 6 nights in Feb 2020
Response from Chanel at Whiski Jack Resorts on 9 Feb 2020
Thank you so much for taking the time to review your stay at Ironwood, Ryan! We are very happy to hear you enjoyed your stay with us, and we hope to welcome you back in the future!

8/10 Good

SAMUEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of Room!
Nice easy and accessible place. Very big and spacious suite.
Stayed 2 nights in Jan 2020
Response from Chanel at Whiski Jack Resorts on 29 Jan 2020
Thank you for your great review, Samuel! We hope to see you again for future stays.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Amenities
The room 309 was very spacious and clean.The pool was big and deep as well.
Stayed 1 night in Nov 2019
Response from Chanel at Whiski Jack Resorts on 25 Nov 2019
Thank you for your great review! We are very happy to hear you enjoyed your stay at Ironwood.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place, clean and well maintained. I recommend to stay here
Stayed 2 nights in Nov 2019
Response from Andrea on 16 Nov 2019
Thanks for the kind review! Being away from the village has it's advantages and a peaceful stay is one of them.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2-br apartment was very comfortable and spacious and had everything our family of 4 needed. The kitchen was very well-equipped and there was a washer and dryer. The mountain view was great. Check-in is in a separate location but it was a smooth process, with friendly staff.
Stayed 2 nights in Sep 2019
Response from Chanel at Whiski Jack Resorts on 22 Oct 2019
Thank you so much for your great review! We are so happy to hear check-in was smooth, and that you enjoyed everything that Ironwood has to offer. We hope to welcome you back to Whistler in the future!

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was great as well as the swimming pool.
Stayed 3 nights in Oct 2019
Response from Andrea on 12 Nov 2019
Thank you so much for the great review!

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Whistler
Great week - the best weather, biking the trails, eating delicious food at A+ restaurants, meeting new interesting people at happy hours. The unit was a great place to come back to.
Stayed 7 nights in Sep 2019
Response from Whiski Jack Resorts on 9 Sept 2019
Hi Gabriele, Thank you for your review! We are so happy to hear you had an enjoyable time in Whistler exploring the bike trails, Whistler Village and meeting new people. We look forward to seeing you next time!

8/10 Good

Jonathan

Stayed 2 nights in Aug 2019

6/10 Okay

Alex, Surrey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Big place with lots of room. It's close to whistler. It's an older place. There is only one pillow per bed and no pool towels which was surprising. We could not get the AC to work in the bedroom. They expect you to take out your own garbage. Overall even tho it is whistler i feel like it is overpriced.
Stayed 1 night in Aug 2019
Response from Whiski Jack Resorts on 2 Sept 2019
Hi Alex, Thank you for choosing to stay with Whiski Jack Resorts and for taking the time to share your experience regarding your recent stay with us. Your feedback is invaluable to us in order to achieve the highest standard of service and excellence. As a management team, we take all comments seriously and share them with our team so that we may resolve any and all issues. Again, we appreciate your feedback and we hope you will consider staying with us in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from Whiski Jack Resorts on 29 Jul 2019
Thank you for your review!

8/10 Good

lp, vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool and hot tub in nice setting with view. quiet location well kept older property
Stayed 2 nights in Jul 2019
Response from Whiski Jack Resorts on 22 Jul 2019
Thank you for your review and we are glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a pleasant stay with clean rooms and full amenities
Stayed 2 nights in Jul 2019
Response from Whiski Jack Resorts on 11 Jul 2019
Thank you for your review. We are happy you enjoyed your stay!

10/10 Excellent

duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Whiski Jack Resorts on 11 Jun 2019
Thank you for your review! We are glad you enjoyed your stay!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
We were very pleased with our unit 305 . Lots of room, king bed, everything we needed for a comfortable stay. Would definitely stay again.
Stayed 2 nights in May 2019
Response from Andrea on 5 Jun 2019
Thanks for sharing your experience - would love to see you again, Michael.

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2019
Response from Andrea on 11 Apr 2019
Thank you so much for this great review! See you again soon.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved so many things about our recent stay. Staff was prompt about returning emails about questions prior to our stay. Checkin was a breeze! Staying at this property was just amazing. Since we had a rental car, we had the ability to stay in the free indoor parking that came with the unit. Our building had a hot tub and pool which made for a fabulous experience for our family. The kids couldn’t get enough. The unit itself was spacious and comfortable. Understandably, there was no free shuttle to the mtn but it’s easily along a bus stop route if necessary which is a short ride to the village. We opted to drive daily to the mtn and just pay the daily lot fee for convenience. Although there were no restaurants close by, the unit has a fully equipped kitchen for cooking in which we took advantage of. Overall, a great stay! Highly recommend to other families or groups of friends! With the reasonably rate and size of the place, you can’t beat it!
Stayed 5 nights in Feb 2019
Response from Whiski Jack Resorts on 26 Feb 2019
Thank you for your detailed review! We are happy you enjoyed your stay with us at Ironwood and we look forward to have you stay again.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious stay overlooking Whistler Mountains
Our stay at the Whiski Jack overall was a great experience! The bus line runs right outside the location, you just have to walk up the ramp from the parking garage. You could also walk about 18mins down a paved pathway to town if needed. We mostly drove to Whister Village cause it was 3 mins away and paid to park 11 CAD total for the day or 5 CAD in the afternoon. The whole condo was very spacious, quiet, and comfortable. The kitchen came with everything you need to make meals and the packet of coffee given at check-in was delicious! The community pool and hot tub was delightful and overlooked the mountains. We also had room 301 with a private hot tub which was very convent to take a dip in after snowboarding/skiing all day. (the only issue we had was our last day someone came to check the hot tub and after that it wouldn't get above 89 degrees, which made it unusable because it was lukewarm). Overall great experience and our family would love to come stay again!
Stayed 3 nights in Jan 2019
Response from Whiski Jack Resorts on 5 Feb 2019
Hi Amanda, Thank you for your review! Were you able to contact front desk about the hot tub? We would have been more than happy to try and help you with that. We hope you come back for another stay in the future!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great, very cozy, not too small not too big. We had the 2 bedroom condo and it was more then enough for our party of 7. The view from the pool & hot tub is amazing. Parking in the garage was a huge help so we didn’t have to scrape off snow or ice. Honestly no complaints.
Stayed 2 nights in Dec 2018
Response from Your Rentals Team on 10 Dec 2018
Thank you for your review! We are glad you enjoyed your time in Whistler and that your accommodation with us was great!

8/10 Good

Verified traveller

it was a great unit and pool/hot tub were nice. wish the pool access started earlier in the morning. Also, parking in the village is ridiculously expensive...would not stay here again as it was much further to the village than I had expected...and even the bus stop wasn't very close.
Stayed 2 nights in Nov 2018
Response from Andrea on 20 Nov 2018
I'm sorry to hear you had such an issue with the distance from the village. I will be sure to consider this information and communicate it better online. I'm glad you enjoyed the accommodation.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing, the appartement is perfect for 6 people, very spacious, the hot tub faces the mountains, the area is quiet
Stayed 2 nights in Nov 2018
Response from Andrea on 14 Nov 2018
Thank you for the kind words! We are so pleased that you enjoyed your stay.

8/10 Good

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Whiski Jack Resorts on 16 Oct 2018
Thank your for your review!

2/10 Terrible

Alex H.

misleading
the Ironwood is a great place to stay, it was clean and quiet. The reason for the 1 star was that the vrbo advertisement said mountain and golf course views and the condo I checked into did not have a view. being from Vancouver and having spent many holidays in Whistler and was wanting a place with a nice view. Whisky Jack resorts who manages this property moved us the next day to a suite with a view and it was great, however, I should have been assigned that room from the beginning. Instead of having to complain and move while I am on holiday with my family at $300 night.
Stayed 4 nights in Aug 2018

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended place to stay in Whistler
A great place with a mountain view. The place was clean and very well equipped including all kitchen facilities as well as a washing machine. I enjoyed spending an evening in the warm outdoor swimming pool and jacuzzi. We would stay there again.
Stayed 2 nights in Sep 2018
Response from Your Rentals Team on 18 Sept 2018
Thank you for taking the time to share your experience. We are happy you had a great time and we look forward to your future stay with us!

6/10 Okay

Valery R., Richmond

Great place, poor logistics
We arrived to check in at the office of the property management company just to learn that the dates they were given were not the same as the ones we booked for. We had all the confirmation emails from VRBO with the correct dates and the office staff were helpful to change the reservation. We were lucky that the previous renters checked out on the day of our arrival. Otherwise, we would have been out of luck. Apart from that, it is a nice complex in a great quiet location. We enjoyed the stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we first arrived. Access was an issue, it was past the 9pm check in. We stayed at another hotel the first night. The office got us checked in the next day with apologies. The rest of our stay was amazing. Super nice room. Great for a family. The pool was nice. View nice. Room beyond clean. Access to the village easy on foot and bike. We would 100 percent stay here again year after year.
Stayed 3 nights in Aug 2018
Response from Whiski Jack Resorts on 28 Aug 2018
Thank you for your review! We apologize for the inconvenience of the 1st night and we are pleased that you enjoyed the rest of your stay in the beautiful Ironwood property. We do our best to communicate our check in process and after hours check in protocol and we will continue to work on our transparency of it. We look forward to you staying with us again!

8/10 Good

Marg, Van,bc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My biggest complaint-no shade at the pool! There could have been umbrellas at least. A/c started blowing warm air-very annoying. The unit itself was clean and well equipped.
Stayed 3 nights in Aug 2018
Response from Whiski Jack Resorts on 28 Aug 2018
Thank you for your review! We will address the need for umbrellas with the Strata Manager and have our maintenance team check up on the air conditioning unit. We are happy you were satisfied with the unit itself. We look forward to having you stay with us again!

10/10 Excellent

Heidi

Awesome condo! Very quite and very clean! We had a great time! Come back for sure!
Stayed 3 nights in Aug 2018
Response from Whiski Jack Resorts on 21 Aug 2018
Thank you so much for your review! We look forward to having you stay with us again.