Ratings based on 133 Verified Reviews

4.3 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted 29 Dec. 2019
Loved being by the river and so close to town.The units are getting a bit tired but are spotlessly clean and comfortable.
Comment from Hotel Management
29 Dec. 2019 by Graeme, Hotel Management
Thanks
4 out of 5
by A verified traveller from Oxford, UK

Posted 15 Dec. 2019
Decor a little dated, but perfectly adequate for our needs.
Comment from Hotel Management
16 Dec. 2019 by G, Hotel Management
Thanks for staying
3 out of 5
by A verified traveller

Posted 19 Nov. 2019 on Wotif
did not like traffic noise did like convenience and location
Comment from Hotel Management
19 Nov. 2019 by Graeme, Hotel Management
Fortunately traffic goes quiet at end of the working day - except for the odd 'hoon' that you can get anywhere. Grateful that our Motel is on an arterial route where it can be seen rather than lost in a quiet back street. Thanks for staying
4 out of 5
by A verified traveller

Convenient Location

Posted 1 Nov. 2019 on Hotels
Dated motel and could do with some updating in kitchen and bathroom. Close to river and walking distance to main street Convenient to riverboats and tram.
Comment from Hotel Management
2 Nov. 2019 by G, Hotel Management
Thanks. Most guests find the age of Motel an attraction. Unit interiors are being updated and worked on all the time as you would have noticed but overall is still clean, tidy and functional. Thanks for staying.
4 out of 5
by A verified traveller

Posted 22 Sep. 2019
Comment from Hotel Management
11 Oct. 2019 by Graeme, Hotel Management
thank you
5 out of 5
by A verified traveller from Tauranga

Posted 20 Sep. 2019
Motel was quiet with a nice view. Staff helpful and friendly. Bed very comfortably and kitchen facilities good. We enjoyed our stay and would stay again.
Comment from Hotel Management
22 Sep. 2019 by Graeme, Hotel Management
Thanks Margaret. We do hope to see you here again.
5 out of 5
by A verified traveller

Posted 30 Aug. 2019 on Lastminute
Quiet clean and lots of room with super helpful team. I’ll be back again and again
Comment from Hotel Management
30 Aug. 2019 by Riverside, Hotel Management
Thank you for the positive and honest feedback. We do hope you are able to return
3 out of 5
by A verified traveller

Posted 26 Aug. 2019 on Wotif
nearness to river and scenery. old fashioned decor looking a bit tired now .
Comment from Hotel Management
27 Aug. 2019 by Manager, Hotel Management
Thanks for your comments. Yes, old. Built in 1973 but very well maintained and very functional. Decor in units has been 80% updated in last 3 years and outside is currently being repainted. There are much newer Motels with trendy decor and this may be reflected in their prices.
3 out of 5
by A verified traveller from Oakura

Posted 14 Aug. 2019
Location was great, but wouldn't stay here again. Bedding was a bit dingy, comforter looked and smelled like it needed a washing. Choose this place do to the location.
Comment from Hotel Management
14 Aug. 2019 by manager, Hotel Management
Sorry to hear you felt like that Jo. Pity you couldn't have spoken to us at reception rather than make this an international issue. Reception are always helpful. We have stringent rules about bedding hygiene and cleanliness. Everything including comforters is washed regularly as our more regular guests would tell you
4 out of 5
by A verified traveller

Posted 4 Aug. 2019 on Hotels
Comment from Hotel Management
4 Aug. 2019 by Graeme, Hotel Management
Thank you for staying with us