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The Com Plex Motel

3.0 star property
Attentive staff and practical amenities create a welcoming environment for travelers seeking comfort and convenience during their stay

Choose dates to view prices

The Com Plex Motel offers a warm atmosphere for unwinding. Enjoy drinks at the bar or meals at the on-site restaurant while staying connected with in-room WiFi. Free self-parking adds convenience, and the staff consistently earns praise for their helpfulness.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$157
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Top Floor Studio Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

9.8 out of 10
Exceptional
(57 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite

Accessible Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible

Family Studio Suite, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
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About the area

Whakatāne Town, a neighbourhood in Whakatane, is home to The Com Plex Motel. Mataatua: The House That Came Home and Te Manuka Tutahi Marae are local landmarks, and some of the area's activities can be experienced at Whakatane River Walk and Whakatane Aquatic Centre. Visit our Whakatane travel guide
View more Motels in Whakatane
Map
39 The Strand, Whakatane, Bay of Plenty, 3120

What's nearby

  • Wairere Falls
    2 min walk - 0.2 km
  • Te Manuka Tutahi Marae
    3 min walk - 0.3 km
  • Mataatua: The House That Came Home
    3 min walk - 0.3 km
  • Whakatane River Walk
    5 min walk - 0.4 km
  • Te Papaka & Puketapu
    11 min walk - 1.0 km

Getting around

  • Whakatane (WHK)
    15 min drive

Restaurants

  • Baxter's Cafe
    8 min walk
  • Ohiwa Oyster Farm
    11 min drive
  • Kebab House
    4 min walk
  • Subway
    4 min walk
  • Burger King
    16 min walk

About this property

The Com Plex Motel

Motel located in Whakatāne Town
The Com Plex Motel provides amenities, such as a restaurant and a bar. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at The Com Plex Motel include comforts, such as air conditioning, as well as
Other amenities include:
  • Showers, free toiletries and hairdryers
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, mini fridges and daily housekeeping

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9.6 out of 10, Exceptional, 253 reviews
The price is NZ$143
includes taxes & fees
22 Mar - 23 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1ā€“2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a first aid kit

We should mention

This property does not have any lifts

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

Frequently asked questions

Is The Com Plex Motel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Com Plex Motel?

As of 20 Mar 2026, prices found for a 1-night stay for 2 adults at The Com Plex Motel on 21 Mar 2026 start from NZ$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Com Plex Motel?

Self-parking is free at this property.

What time is check-in at The Com Plex Motel?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at The Com Plex Motel?

Checkout is at 10:00 AM.

Where is The Com Plex Motel located?

Located in Whakatāne Town, this motel is steps away from Whakatane River Walk and Wairere Falls. Mataatua: The House That Came Home and Te Manuka Tutahi Marae are also within 5 minutes.

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Reviews

The Com Plex Motel Reviews

9.6

Exceptional

10

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 340 out of 427 reviews
Rating 8 - Good. 76 out of 427 reviews
Rating 6 - Okay. 8 out of 427 reviews
Rating 4 - Poor. 3 out of 427 reviews
Rating 2 - Terrible. 0 out of 427 reviews

Reviews

Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend enough, amazing staff, the room was spotless and the parking easy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Room in excellent condition. Staff very helpful. Only thing lacking was an outside area for relaxation.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Comfortable bed, nice amenities. Air conditioning fine; controls a bit fiddly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about the room and staff. Location was excellent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Easy check-in and checkout,a nice point of difference motel with excellent parking
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and quiet
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact rooms with all basic amenities. Close to the restaurant. Great staff. Parking straight outside ground floor rooms. Excellent support for late check in.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location Lovely comfortable beds which is really important for me and friendly welcoming staff will dif come back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Clean and modern room and bathroom. Good air con. Has Microwave fridge and jug. Two of each cutlery and crockery and glasses but no table or anywhere to prepare food.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, close to town
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with nearby restaurants and shops
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Leisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and modern. Comfortable beds
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, quiet room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Leisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Black out curtains, felt safe and easy, Clean, lovely staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was on the top floor getting the afternoon sun. Great location with all local bars few minutes walk on the Main Street. Clean and tidy room/ bathroom and very comfy bed!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Ngawai

Disliked: Property conditions & facilities
I enjoy staying at The Com but this time the floor was absolutely filthy and definitely needs a steam clean. The picture in the frame was water logged in the to right hand corner and given that I have a Masters Degree in Fone Arts was pretty terribleā€¦ the fridge freezer bottom shelf imwas missing and because I have been a landlord myself over the past 38 years it is pretty simple to get a new one online just like that and lastly the bed was really hard and it is not hard to get comfy pillow top mattresses with mattress protectors - apart from these 3 things that were not very nice the staff and location were amazing
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Good location, quiet, nice hot water, decent bed. Unfortunately the room (carpet?) smelled damp. Turning on the AC didn't help.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, close to places to walk and eat, thanks very much
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and cant wait to visit this place again
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Moana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was friendly and helpful. Room was cozy and comfortable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Motel was new. Room was very clean and was stylish. Reception staff were friendly and welcoming. The room was equipped with kettle, microwave, mugs, crockery and cutlery. Parking adjacent to the room. A short walk to restaurants and the centre of Whakatane. Wifi fast. I didn't try the TV which had lots of channels. A table to work from. Aircon. Bed large and comfortable. Everything was there. Excellent.
Stayed 1 night in Jan 2026
Verified

8/10 Good

jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was a good size and very clean. Very handy location to town. Would highly recommend.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Nyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, super clean. Would highly recommend
Stayed 1 night in May 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice comfortable room, no one below you or either side of you so pleasantly quiet, great location and friendly staff.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, beautiful accomodation and lovely staff. Excellent cafes and walking spots.
Stayed 1 night in Feb 2025