Book a Westville Cottage

"Ants were everywhere in my room and in my bed "

"Lobby, elevator, and hallway had a terrible smell."

"Ony two of us, and we never had enough linens. when we asked at the desk, they were either out or in the laundry. Many times the excuse was "we're fully booked". There should be enough linens for those situations. the seat on our toilet was dirty when we checked in. One morning there was very little for breakfast... but someone had "gone to the store" to get more food. No tissue in the room upon arrival. Not sure whether to cite the onsite staff or the management/owners for these issues."

"Elevators would randomly stop working. No operable restroom for quest of 1st floor. A/C / Heat did not work. Toilet kept backing up. The carpet in the room stunk. The staff was overwhelmed. Too many negatives to list."

"They canceled my reservation 12 hours before I was to check in. Something about no hot water. Apparently there aren’t any 24hr plumbers in the area… Never even got to the hotel. I had to scrounge for a room in a town that had 1000 extra people arriving for a special event."

"Staff was friendly, breakfast was good, Marketplace was nearly empty, room was clean, but the hotel needs serious renovations. "

"Rental unit was clean and well described in the listing. Provided a great option for our needs. Thanks!"

"I made a mistake and booked the wrong city. They wouldn’t refund my money or save for future stay."

"The room was clean, other than corners of the room were dirty, it’s understandable being a hotel. Staff was very friendly! Breakfast was good and the lady stocking it kept up on it, only downfall was one waffle maker so there was a line and only two cereal options. The pool area was clean."