Children's play area - outdoor

Reviews of Robberg Beach Lodge - Lion Roars Hotels & Lodges

5 out of 5
Robberg Beach Lodge - Lion Roars Hotels & Lodges
89 Beachyhead Drive, Plettenberg Bay, Western Cape

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 274 reviews" "
Rating 8 - Good. 74 out of 274 reviews" "
Rating 6 - Okay. 31 out of 274 reviews" "
Rating 4 - Poor. 11 out of 274 reviews" "
Rating 2 - Terrible. 5 out of 274 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the beach front road. Staff very attentive and informative. Room was comfortable and clean but the carpet on the stair down to our room was grubby. Breakfast was very good and we enjoyed our stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, fantastic views, short distance into Plet and for Robberg Nature Reserve Great staff, nice breakfast and dinner options
Stayed 3 nights in Nov 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful idyllic property in a fantastic location. excellent breakfast!
Stayed 1 night in Apr 2023

10/10 Excellent

jenny

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location overlooking the ocean. Really friendly staff.
Stayed 3 nights in Mar 2023

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Location with views across Plettenberg bay. Less than 5 minutes walk to main beach and 10 mins drive to Robberg Nature Reserve. Staff were very polite and helpful. Great Breakfast and evening meal. Our room was good, with all the basics we needed and was also nice & clean. We would be happy to stay there again, but would try to get a room with a view of the beach if we could
Stayed 1 night in Mar 2023

6/10 Okay

Rosalind

Stayed 3 nights in Feb 2023

6/10 Okay

Roy

Liked: Cleanliness, staff & service
Not 5 star
Definitely not 5 star. Great location. Great beach. Too bad about recent shark attacks. Breakfasts decent. No air conditioning at night due to load shedding.
Stayed 7 nights in Jan 2023

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location

8/10 Good

Sumaili Yves

Stayed 1 night in Jul 2022
Response from The Robberg Beach Lodge on 19 Jul 2022
Thanks Sumaili! Appreciate your feedback.

6/10 Okay

Bhavin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and amazing location, right in front of the waves (so loud that you could hear them in the room). Tight parking for the van, room ac just did not warm up enough despite complaining to front desk. In room TV was just ok, but kids could not enjoy some channels as they did not work. Staff otherwise was courteous in the morning breakfast we took. Overall a good stay.
Stayed 1 night in Jun 2022
Response from Lauren on 23 Jun 2022
Hi Bhavin Thank you so much for taking the time to write this review and for choosing to stay at The Robberg Beach Lodge. We are so happy to hear you enjoyed our amazing location, and that you appreciated the good service of our staff. We sincerely apologise that your rooms AC was faulty, and please be advised that our onsite maintenance team will attend to this urgently. Your feedback is very important to us as it helps us to constantly grow and improve. We are so glad you had a good stay and we look forward to the next one. Until then, take care and safe travels. Kind regards, The Robberg Beach Lodge

8/10 Good

balaji, Chennai

Liked: Cleanliness, staff & service, amenities
It is a beautiful property right in front of the beach. Staffs service is good. Nice if they could provide more international electric pin adapters. TV could have be bigger for the price they charge
Stayed 2 nights in May 2022
Response from The Robberg Beach Lodge on 17 May 2022
Dear @balaji Thank you for your feedback! It was a pleasure to have you stay with us. Kind regards

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from The Robberg Beach Lodge on 17 May 2022
Thank you for this feedback, Robert!

8/10 Good

Dora

Stayed 1 night in Mar 2022
Response from Lauren on 10 Mar 2022
Hi Dora, thank you so much for the wonderful review! We look forward to your next stay with us.

10/10 Excellent

OWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O.Masterton
Perfect position with easy access to the beach. Warm and friendly service from all. Laundry bills I feel were a little excessive though. Overall an enjoyable stay which I would recommend.
Stayed 6 nights in Nov 2021
Response from Lodge Management on 7 Dec 2021
Hi Owen, thank you so much for your feedback! We are very excited to hear how much you loved your stay with us; from our location right at the edge of Robberg 5 beach, and especially the outstanding service from our amazing staff. However, we apologise that the laundry bill felt excessive, it's the best we can do for a highest quality service. Thank you for your stay with us and your highly appreciated recommendation, we wish you many more fun-filled and safe travels.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay near the beach.
Very comfortable stay near the beach.
Stayed 2 nights in Nov 2021
Response from Lodge Management on 15 Nov 2021
Hi there, thank you so much for your feedback! We are very pleased to hear that you enjoyed your stay with us. We wish you many more fun-filled and safe travels. Kind regards, The Robberg Beach Lodge Team

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning place with an exquisite view of the sea
Stayed 1 night in Oct 2021
Response from Lodge Management on 2 Nov 2021
Hi Ian, thank you so much for your feedback! We are very pleased to hear that you enjoyed your stay with us, especially the magnificent sea views from our property. We wish you many more fun-filled and safe travels. Kind regards, The Robberg Beach Lodge Team

6/10 Okay

Sophie

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021
Response from Hotel Management on 13 Oct 2021
Hi Sophie, thank you so much for your review! We are very pleased to have hosted you, and we wish you many more fun-filled and safe travels. Best wishes, - The Robberg Beach Lodge team

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from The Robberg Beach Lodge on 25 Aug 2021
Thanks for the 10/10 review, Mark. It was an absolute pleasure to have you stay with us.

10/10 Excellent

Anati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic😊
Beautiful place 😍. Everything was just fantastic... The location, very warm staff members. The place is spotless clean and everything is of good quality..we had a great time. 😊
Stayed 2 nights in Apr 2021
Response from Robberg Beach Lodge on 21 Apr 2021
Hi Anati, Thank you for sharing your lovely experience. We are delighted that you had a wonderful stay and were well taken care of by our warm staff. We hope to welcome you back in the near future. Best wishes, - The Robberg Beach Lodge team

10/10 Excellent

Willie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent place to stay, near beach. Rooms very comfortable and clean. Friendly staff and very good service.
Stayed 1 night in Apr 2021
Response from The Robberg Beach Lodge on 12 Apr 2021
Hi Willie, Thank you for staying with us. We are pleased that you had a comfortable stay in our beach lodge and that our excellent staff took great care of you. We hope to welcome you back very soon. Best wishes, - The Robberg Beach Lodge team

4/10 Poor

Termare

Liked: Cleanliness
Disliked: Room comfort
Nah, not again
I'm terribly sorry to say that our stay wasn't that enjoyable. It was our honeymoon and the room was really not worth the price. The Air conditioner would only stay on 30 degrees celcius. Eventually we discovered that the batteries were soo old that the acid had leaked out into the control and it no longer worked. The TV channels would come and then disappear as if it never existed. The TV channels that there were, had reception issues too. The curtains in the room were not block-out curtains. The outside lights were on all night and it was bright as day in the room so we did not sleep the first night. So we bought black bags and masking tape and taped up the windows and doors ourselves so that we could get some sleep the second night. The breakfast was not self service, so ones portions could not be adjusted, either leading to waste of food or not enough eaten. We found that the weekend staff were not as jacked up and the Monday staff ito service and knowledge and communication skills. Just too many little things that made our stay not worth it.
Stayed 2 nights in Dec 2020

10/10 Excellent

John, Hermanus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole ambiance from checking in was good, warm and friendly. The location and view from the property is stunning. The food served was first class. Will definitely stay there again when we’re in Plettenberg Bay.
Stayed 1 night in Nov 2020
Response from Robberg Beach Lodge team on 30 Nov 2020
Hi John, Thank you for sharing your lovely experience. We are so thrilled to hear that you had a delightful stay. We would love to welcome you back in the near future. Best wishes, - The Robberg Beach Lodge team

10/10 Excellent

jean claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to be. Ggod service and if you book a room facing te ocean on upper floor, amazing view ans waves sound. Great place indeed!
Stayed 1 night in Sep 2020
Response from The Robberg Beach Lodge on 28 Sept 2020
Hi Jean Claude, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the lovely view from your room! We hope to welcome you back in the near future. Best wishes, - The Robberg Beach Lodge team

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Management on 18 Mar 2020
Hi Simon, thank you so much for your feedback! Best regards, - The Robberg Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious bedroom,good location & very helpful staff
Stayed 7 nights in Feb 2020
Response from Manager on 2 Mar 2020
Hi there, thank you so much for your feedback! We are thrilled to hear how much you loved and enjoyed your stay with us, especially the beautiful location as well as our outstanding staff. We wish you many more fun-filled travels. Best regards, - The Robberg Team.

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you expect and more.
Lovely property, clean comfortable and great location. The staff were helpful, knowledgeable and were always ready with a smile and a friendly chat. Everything was handled smoothly and professionally. Breakfast was delicious and evening meals at the restaurant (extra cost), were delicious also and good value for money. I would highly recommend this lodge.
Stayed 3 nights in Feb 2020
Response from Manager on 24 Feb 2020
Hi William, thank you so much for your feedback! We are thrilled to hear that you loved and enjoyed your stay with us, and especially our delicious breakfast and amazing staff. Thank you so much for your recommendation, and we wish you many fun-filled travels. Best regards, - The Robberg Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from The Robberg Beach Lodge on 30 Dec 2019
Hi there, Thank you for staying with us and for giving us such a great rating! We trust that you had a fantastic stay and hope to welcome you back in the near future. Best wishes, The Robberg Beach Lodge team

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019
Response from The Robberg Beach Lodge on 30 Dec 2019
Hi Howard, Thank you so much for staying with us. We trust that you had a lovely stay and would love to accommodate you again in the near future. Best wishes, The Robberg Beach Lodge team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Although a little far out from town, the Robberg Beach Lodge is a haven. Just opposite the beach, it was quiet and relaxing. Rooms were comfortable and clean, service was prompt and staff were very helpful.
Stayed 1 night in Dec 2019
Response from The Robberg Beach Lodge on 24 Dec 2019
Hi there, Thank you for staying with us and sharing your experience. We are so glad to hear that you had a fantastic stay and hope to see you again in the near future! Best wishes, The Robberg Beach Lodge team

6/10 Okay

Ingrid

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great, but make sure to get a room with sea view
We stayed one night at this hotel on our honeymoon. They did not give us the room with sea view, hence we stayed below the kitchen which was loud and smelly. Service was attentive and invited to a bottle of wine, which we had on the front porch overlooking Plettenberg bay. The views are spectacular from the hotel and the dinner was as well (Try the Calamari starter). Also breakfast, which was included, was really really great. I would stay there again but only in a room with sea view!
Stayed 1 night in Dec 2019
Response from The Robberg Beach Lodge on 19 Dec 2019
Hi Ingrid, Thank you for staying with us and for taking the time to share your experience. Kindly note that you booked a Standard Room, which does not include a sea view. If you would like to enjoy the sea view next time, kindly reserve yourself a stay in a View Room or View Suite. We are very glad to hear that you enjoyed all other elements of your stay. Our views are indeed truly stunning and our calamari is to die for! Hopefully, we may welcome you back again one day but until then wishing you many safe and happy travels. Best wishes, The Robberg Beach Lodge team

10/10 Excellent

DannyB, London

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular position with Panoramic views over Robberg bay. Lovely staff, wonderfully helpful deputy GM, Katt
Stayed 2 nights in Nov 2019
Response from The Robberg Beach Lodge on 27 Nov 2019
Hi there Danny Thank you so much for staying with us and for giving such a great rating! We trust that you had a refreshing stay. Those panoramic views over the Robberg bay are second to none! We hope to welcome you back in the near future. Best wishes, The Robberg Beach Lodge team

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Excellent breakfast. Wow place!
Stayed 1 night in Sep 2019
Response from The Robberg Beach Lodge team on 17 Sept 2019
Hello Hendrik Thanki you for the 10/10 ratings! We trust that you had an amazing stay and that you thoroughly enjoyed the amazing views! We hope to see you again soon. Best Regards, - The Robberg Beach Lodge team

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Amazing place to stay with incredibly friendly and helpful staff. Highly recommended
Stayed 2 nights in Aug 2019
Response from The Robberg Team on 13 Aug 2019
Hi Dale, Thank you so much for this wonderful feedback from your recent visit. It was an absolute pleasure hosting you and we hope to welcome you back again one day. Until then may you have many happy and safe travels! - The Robberg Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail in adding green touches to decor in room and bathroom. Amazing view
Stayed 1 night in Jul 2019
Response from The Robberg Team on 13 Aug 2019
Hi there, Thank you so much for this lovely review. We're so happy to hear that you enjoyed our spectacular views and appreciated the extra touches with our decor. Our brand new green wall is something we're very proud of - can't wait to watch it grow and flourish! Thanks again and hope to see you again. - The Robberg team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Robberg was an absolute dream! From the moment we checked in, we were catered to. The staff was extremely welcoming and provided us with a map and information on Plettenberg Bay. The room was beautiful! So spacious, gorgeous bathroom and incredible views. The hotel is extremely secure and gated (you must swipe a badge to get into the hotel and park). Breakfast was included in our stay, which was a nice surprise since I did not know that when booking. Breakfast was delicious and fresh! Our two night stay in Plettenberg bay was supposed to just be a layover stop as we drove to our game reserve and it ended up being so much more. We felt like we were at a luxurious spa the entire time. Thank you to the entire staff for making our stay so memorable!
Stayed 2 nights in Jul 2019
Response from - The Robberg Team on 13 Aug 2019
Hi there, WOW, what incredible feedback to receive! We're so happy to hear that you enjoyed every moment of your stay - from the breakfast , to the staff, to our spectacular (if we do say so ourselves!) views. It's always an absolute pleasure to host guests such as yourselves and thank you for choosing Robberg Beach Lodge for your Plett stopover. Take care and keep making those travel memories! Kind Regards, - The Robberg Team

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from The Robberg Beach Lodge on 2 May 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed several times and I always notice that the bathrooms do not have magnifying mirrors, as most upscale hotels do. It would make a difference to me.
Stayed 1 night in Apr 2019
Response from Lion Roars Hotels & Lodges on 18 Apr 2019
Good morning and thank you for this review - we so appreciate honest feedback and are always striving to be better. Wishing you safe and happy travels! - The Robberg team

6/10 Okay

Verified traveller

Stayed 3 nights in Apr 2019
Response from Lion Roars Hotels & Lodges on 1 May 2019
Hi, Thank you for taking the time to leave this review. Kindly provide more details on how we can improve? We are always trying to be better for our guests. Thank you, - The Robberg team

10/10 Excellent

Victor, Bourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plettenburg Bay stay
What a fantastic place to stay in Plettenburg Bay, it’s right on the Robberg Beach, it’s very secure and the staff are all great, the breakfast was superb and the room was great
Stayed 3 nights in Mar 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location & Wonderful Service
The first thing that struck me was the service at the reception desk which was so helpful. They were more than happy to advise places to eat nearby and didn't push their own dinner offering although in the end I did eat there for the night I stayed. The food was delicious. The accomodation was really comfortable, but if I was going to book again would ask to stay in their main building with a sea facing view - although guess that might always be fully booked. Highly recommended.
Stayed 1 night in Mar 2019
Response from Lion Roars Hotels & Lodges on 11 Apr 2019
Hi Alan, Thank you so much for the wonderful review! We're so happy to hear you had a 10/10 stay with us. Hope to welcome you back one day! - The Robberg Team

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Lion Roars Hotels & Lodges on 11 Apr 2019
Hi Elizabeth, Thank you for the 10/10 review. All the best. - The Robberg Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Lion Roars Hotels & Lodges on 11 Apr 2019
Thank you for the outstanding review! - The Robberg Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made you feel special! I love the flower decorations in the room
Stayed 2 nights in Feb 2019
Response from Lion Roars Hotels & Lodges on 11 Apr 2019
Hi there, What an awesome review - thank you for the 5/5 score! - The Robberg team

2/10 Terrible

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lunches were very average - we ordered toasted sandwiches on 3 occassions and they were luke warm and the chips were not cooked enough. Breakfasts were lovely, view was exceptional, but we thought the rooms were expensive.
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in a beautiful and elegant hotel by the beach.
Stayed 2 nights in Dec 2018