Top Hotels Near Western Branch Stream Valley Park in Upper Marlboro from NZ$124

"Loved my stay. The rooms were very clean :)"

"This hotel is trifling! The entire hotel is a dump! Staff is useless and inattentive. 0 out of 10 stars. I booked here 3 weeks prior to staying. I paid $169 for a king bed room with a pull-out couch for my son. When I arrived I had to pay a $250 security deposit which was not a problem because it gets returned upon no damages. Within 1 hour, I discovered multiple issues. 1 elevator in service, sticky floors with coffee and juice stains, the only working elevator had trash inside, no housekeeping on duty, the pullout bed had no linens and when requested they said I had to return to the front desk for them. The following morning, continental breakfast ran out 1 hour after start time. I walked into breakfast at 8:10am and eggs were done, someone allowed their child to take a bite out of a bagel and return it to the others, all juices were finished, 1 out of 3 kinds of cereal left, no milk for the cereal, and no attendant was there to assist for clean up. I went to the front service desk where me and another woman complained and we were told “they are short staffed”. Never again! Extremely disappointed. I have several pictures and decided to post the ones without people’s faces."

"Great friendly staff. Breakfast should have been organized effectively "

"I recently stayed in a suite at this hotel in Washington DC with my family, and unfortunately, the experience was very disappointing. The room was not clean—the sofa was visibly dirty, which made the space uncomfortable for us. Additionally, the room phone was not working, so I had to call the front desk from my personal phone to request extra towels. I was told someone would bring them, but no one ever came. The next morning, I had to go to the front desk myself to ask again, and there was no apology for the inconvenience. Overall, the lack of cleanliness and poor customer service made our stay unpleasant. I would not choose to stay here again. "

"Yes "

"I was there for 5 day and My room never got cleaned.. Had to ask for towels and then to clean my room but they never did.. stayed they were short staff but nothing was corrected.. Their pool was closed :( It should of been made known before booking.. Breakfast was a 1 out of 10"

"All was good and we like the breakfast options"

"The staff are so friendly and nice! The hotel is new and very nice, the rooms are big. I enjoyed my stay. Highly recommended."

"The room was dirty in multiple ways. There were ashes in the drawers, crumbs on top of drawers, stains on chairs, and liquid spilled on the floor. The air conditioning unit had a burning smell once the heat was tiened on. The lock on the bathroom would not lock. There also apleared to be dead and dired up bedbugs in the cabinet under the tv. The room was supoosed to have two full beds and when we arrived there was only one bed. Overall an unpleasant experience. "