I stay fairly frequently here and the service was great as always, the staff are super, we had dinner as well which is highly recommended. But, I stayed in a bath only room (27) and the hot tap just didn’t run, I mean it dribbled to a stop and that is not good enough. On checkout I was advised the pump was broken, but that being the case they should have called me and advised this, there are many places to stay in Arundel and I could have altered my stay, assuming they were fully booked. Like I will when I next book, ask the question are the taps for the bath working…..shame as I do like it at this hotel.