West Milford Holidays from NZ$3,092

In general, the service was very good; however, we had to wait seven hours to get a room because it was not ready yet. I understand that the staff may have been understaffed due to the busy season. I would like to stay at this hotel again and hope that I won’t face the same situation next time.

Great location, room was clean, decent sized for NY (we did have the penthouse) and courteous staff.

Amazing staff!! Room was chilly despite the heat being on and high, better windows definitely needed, other than this, no complaints!

The room was spotless, all the staff were helpful and courteous. Madison the manager went out of her way to accommodate us when there was a small maintenance issue which meant we were not able to stay in the room we had booked. She was very helpful and found us a delightful accommodation, making the 5 day stay a warm and welcoming experience. I will be booking here again.

The rooms had everything we needed and the staff was great!