Family Hotels & Resorts in West Lakes from NZ$125

"Before arrival, I specifically called the hotel to request a simple arrangement to make my stay more comfortable. The staff member I spoke with acknowledged the request and assured me it would be taken care of. However, upon check-in, it was clear that nothing had been done. There was no note of my request, and no effort had been made to prepare or accommodate it. What made the situation more frustrating was the lack of accountability. Even though there were no basic water supply in the room…"

"Great property, and location only offering a buffet breakfast for over $40pp in the restaurant was a bit much! Only option for à la carte breakfast was in room dining."

"Great place to stay with everything you need on close proximity."

"Great hotel located almost in the heart of the city. Good location if you are working north of the city - its easy to get to that part of town from the Stamford. Clean, modern rooms and you can walk to almost all of the CBD easily from this location. Many places to eat at all hours of the day - again within an easy walk."

"Laundry facilities were $8 for cleaning and another $8 for drying."

"Location was amazing"

"Was just an overnight stay so no chance to eat and comment but another customer mentioned that everyday he has been there the restaurant/cafe has been closed :)"

"Great option in the city"

"Located opposite a shopping mall. Excellent dining options onsite and nearby"