Family Hotels & Resorts in West Lakes from NZ$125

"Room was too hot. Shampoo bottle in shower was empty and broken"

"Stayed just before they transition to Amora, but clean room, good gym facilities and excellent breakfast"

"The $30 per day for parking is very expensive when you consider how much it costs to stay in the hotel. The extras in the room are not replaced daily, shower cap, sanitary bag, vanity set. Was told at the grand bar we had a $50 credit for staying in the hotel only to find out this is only if you book direct with the hotel. Pool chairs broken and need cushions due to stretching make them quite uncomfortable."

"Perfect location for attending AFL games at the Adelaide Oval. Great buffet brekky and friendly staff. Thanks again!"

"Great stay only complaint would be the parking as I have a 4x4 and carpark is quite small and very tight to manoeuvre around."

"Clean room. Friendly staff. Secure lodgings. Good location, close to food, shopping, transport. "

"Amazed that this hotel has four stars as it was tired, dark and drab. The executive king room was depressing with cheap and old furnishings and bed linen / towels. Reception told us that all rooms were of the same standard (so there was no point in swapping rooms which had been offered). Breakfast was average. Although booked in for three nights we left after one night and found a better hotel, which wasn’t hard. The receptionist was adamant that, because we had pre paid through hotels.com, it was not possible to get any refund for the two nights and two breakfasts we had paid for. Overall a very disappointing experience."

"Very good stay with beautiful lakes view. Nice breakfast, lots of free parking available, and very near the Westfield shopping center"

"I was told it would be a public holiday surcharge on things ordered on a non public holiday. I called for room service no one answered. My car from valet parking was parked where I could not get out. The road was blocked so I had to reverse all the way out. A dessert cost almost $50!!!!!"