Holiday Homes in West Hartford

"Hotel does not have proper safety measures in place. Homeless person sleeping outside my room when I tried to check in. Evening staff manger was not concerned and seemed bothered when I requested a new room in safer area. He then placed me in another room farther away from main building. Minimal linens and towels in room. Evening staff person was not helpful or pleasant. Upon check out I discussed my concerns with morning staff who were responsive and apologetic. These staff members were great and represent the quality of Homewood Suites."

"I had to ask for house keeping after 3 days. They took the garbage out and replaced towels. They did not make the bed or change linen. Very disappointing."

"Due to flight delays, unable to arrive until the next morning. LaQuinta said there was no payment recourse as I had already paid, but they did let us have breakfast. "

"Good"

"The hotel was very dated, the room looked like it was from 1970 “ yes I’m old enough to remember 1970) the rug was bunched up in a tripping hazard in many places in the center of the room. The bedspread had pools in it and looked like it’s been worn out for 10 years the couch I wouldn’t even sit on.. I would expect to see this room at a red roof in and not where I paid $200 with tax and all included. During checkout couldn’t even tell the front desk personnel because she was talking to her girlfriend on the phone the entire time and never asked me a single question.. Very disappointed . I would absolutely never stay there again"

"Convenient location and clean"

"The parking lot has more potholes than actual pavement, AND there were literally ZERO parking spots available to park my car. I had to park up on a grass embankment. No wonder a tornado tried to take down this hotel in 1979!"

"The staff is always so pleasant and the rooms have always been clean and nice. I highly recommend the hotel for a stay!! "

"Property is showing signs of wear. Water pressure and temperature was irregular. Bathroom not clean in the corners. We won’t be staying here again."