West Douglas Hotels, Kalamazoo

"Great breakfast and nice restaurant "

"It was a wonderful stay however when I made my reservation it said I wouldn't be charged until we got there and I was unable to use the card that it was supposed to go on. So I'm at a limbo still trying to figure out what to do. Normally every hotel I've stayed at they never charged until we got there all I had to do is give them a card when I did the reservation and they charged my card when I got there. "

"Bree, who was our server, was very welcoming and kind. The hotel was clean and everyone was friendly. The beds were comfortable. The only issue was a buzzing noise (mechanical sounds) were right outside of our room. I don't know where it was coming from, so I am unsure if it was hotel-related. "

"My friend wandered around at 3 am and they were nice enough to show him to the correct room. We love the Radisson ❤️"

"Room was very clean and Comfortable. Amber was very friendly and professional on the phone when I called for a question. Pat was great when we checked in. I asked Pat for a great place to eat local and she asked me if I wanted a sitdown restaurant and I said yes. She recommended Jacs in Kalamazoo about 4 miles up the road. Jacs did not disappoint. Great suggestion. We do ask often on places to eat when we travel, and most are great recommendations. The only negative thing I would say is when I went to connect to the WIFI, I put my last name and room # in as required and when I clicked connect to basic WIFI, ir did not connect and was asking me to register with chooice hotels."

"Same items both days. Not horrible, not great"

"Clean and Friendly Staff."

"The staff was above average from check in, housekeeping, kitchen etc. In my 66 years I have never experienced a more accommodating, friendly, bend over backwards group of staff members. "

"Good"