Hotel Indigo West Chester - Downtown by IHG

Choose dates to view prices

Luxury
4.0 star property
9.6

Exceptional

Upscale hotel

Take advantage of a coffee shop/cafe, 2 bars and a 24-hour gym at Hotel Indigo West Chester - Downtown by IHG. The on-site seafood seafood restaurant, WC Seafood Kitchen, offers breakfast, brunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services
  • Bar
The current price is NZ$327
includes taxes & fees
24 Sept - 25 Sept

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

A modern bathroom with a large mirror, white marble sink, black vanity, white toilet, and a towel rack.

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A modern bathroom with a white sink, a toilet, a shower with a white curtain, and a mirror with a black frame.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

A hotel room with a bed, a desk with a chair, a television, and a dining area in the background.

Suite, 1 King Bed, Corner

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A teal wardrobe with a mirrored section, a television mounted on the wall, and a desk with a lamp.

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

A hotel room with a grey sofa, a round side table, a bed with white bedding, and a large window with sheer curtains.

Standard Room, Multiple Beds, Accessible (Communications)

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Corner

A hotel room with two beds, a desk, a TV, and a sofa.

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

A hotel room with two beds, a desk, a chair, a lamp, and a TV.

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

A hotel room with a bed, a sofa, a chair, a small table, and a window with curtains.

Standard Room, Multiple Beds

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

A teal wardrobe with a mirrored section, a television mounted on the wall, and a desk with a lamp.

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

A teal wardrobe with a mirrored section, a television mounted on the wall, and a desk with a lamp.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed
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About the area

West Chester is home to Hotel Indigo West Chester - Downtown by IHG. Marshall Square and Historic Sugartown are local landmarks, and travellers looking to shop may want to visit Exton Square Mall and Chadds Ford Village & Barn Shops. Baldwin's Book Barn and Ice Line are also worth visiting. Visit our West Chester travel guide
Map
39 E.Gay Street., West Chester, PA, 19380

What's nearby

  • Chester County Historical Society
    2 min walk - 0.2 km
  • Barclay Grounds
    6 min walk - 0.6 km
  • Marshall Square
    8 min walk - 0.7 km
  • West Chester University of Pennsylvania
    9 min walk - 0.8 km
  • Everhart Park
    11 min walk - 1.0 km

Getting around

  • Exton Whitford Station
    11 min drive
  • Wilmington, DE (ILG-New Castle)
    48 min drive

Restaurants

  • Kildare's Irish Pub
    2 min walk
  • Barnaby's
    4 min walk
  • Sedona Taphouse West Chester
    4 min walk
  • LaScala's FIRE West Chester
    3 min walk
  • Más Mexicali Cantina
    2 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

  • Upscale hotel
  • Take advantage of a coffee shop/cafe, 2 bars and a 24-hour gym at Hotel Indigo West Chester - Downtown by IHG. The on-site seafood seafood restaurant, WC Seafood Kitchen, offers breakfast, brunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
  • Other perks include:
    • Express check-out, express check-in and meeting rooms
    • Smoke-free property and a lift
  • Room features
  • All 108 rooms include amenities such as free WiFi.

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The price is NZ$215
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corner Cafe
  • Room 109 Speakeasy
  • WC Seafood Kitchen

Things to do

  • 24-hour gym

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Off site parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Frequently asked questions

Is Hotel Indigo West Chester - Downtown by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Indigo West Chester - Downtown by IHG?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo West Chester - Downtown by IHG on 24 Sept 2026 start from NZ$327, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Indigo West Chester - Downtown by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Indigo West Chester - Downtown by IHG?

Checkout is at 11:00 AM.

Where is Hotel Indigo West Chester - Downtown by IHG located?

Situated in West Chester, this hotel is within a 10-minute walk of Chester County Historical Society and Marshall Square. West Chester University of Pennsylvania and Everhart Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo West Chester - Downtown by IHG Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 173 out of 201 reviews
Rating 8 - Good. 17 out of 201 reviews
Rating 6 - Okay. 6 out of 201 reviews
Rating 4 - Poor. 2 out of 201 reviews
Rating 2 - Terrible. 3 out of 201 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, restaurant (west Chester seafood kitchen) was fantastic. Great stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and the front desk manager was absolutely so sweet and terrific. Beautiful hotel and situated right in the heart of the action. Would definitely go back!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great spot. Beautiful rooms and amazing staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was A1 the BEST!!! Bed and bathroom fantastic and the Seafood restaurant in the Hotel was outstanding! You have to park in the parking garage but that is pretty standard. Great place to stay in West Chester PA
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply Stunning interior decor. Terrific restaurant and bar on site- along with morning coffee and pastry to go. Beautiful rooms and lovely big bathrooms. Parking garage across the street. Will always stay here when in the area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and housekeeping staff were excellent! I love staying at this hotel! It is beautiful, clean, and in a great location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing experience would stay here again. The customer service is top notch hotel was clean nothing but positive reviews. Kudos to this team and hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The front desk people are warm and friendly, the hotel is gorgeous and well located. We walked to everything! We will definitely stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with an amazing restaurant
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every thing. Staff was great. However restaurant staff were full of themselves
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 2 years old and is located in a very convenient location that is with walking distance to many restaurants. The food in the restaurant was delicious and there is even a speakeasy in the basement!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, nicely appointed rooms - beautiful restaurant and conveniently located in the center of town. Staff waa very warm, friendly and so helpful!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The location is so close to everything you can park and walk anywhere. The hotel itself if impeccably clean and stylish and the staff is so nice and friendly. The rooms are quiet and very comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 5 star hotel. Restaurants bar on site. Wonderful staff. Updated modern rooms.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, comfortable and great front desk staff,
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Great hotel! Clean, great location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel staff were amazing. Easy check in/ out. Restaurant was fine. A little slow d3pite not being terribly busy.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location , restaurant and decor upscale and warm. Staff really stood out! Management is doing a great job:)
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Excellent hotel. The on-site restaurant is superb.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice hotel in the middle of downtown West Chester. Lots of fine dining and bars.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Well located
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in Westchester

Wonderful room very clean and spacious beautiful bathroom
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful very very clean hotel and rooms highly recommend if visiting this area center of everything too !!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest place I've ever stayed!
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2025