Exterior

Reviews of The Wellesley Boutique Hotel

3.5 out of 5
The Wellesley Boutique Hotel
2-8 Maginnity Street, Wellington

Reviews

8.8

Excellent

Rating 10 - Excellent. 246 out of 490 reviews" "
Rating 8 - Good. 186 out of 490 reviews" "
Rating 6 - Okay. 37 out of 490 reviews" "
Rating 4 - Poor. 12 out of 490 reviews" "
Rating 2 - Terrible. 9 out of 490 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming old art deco room. Very big and right by train station and wharf.
Stayed 1 night in Mar 2024
Response from Fiona on 21 Mar 2024
Hello Vicki, Thank you for your lovely review!

10/10 Excellent

David

Travelled with partner
Liked: Property conditions & facilities
The Wellesley is a modest but charming older hotel. The rooms and bathrooms are big and even more important quiet. Jess at the front desk is sweet and welcoming. Don’t expect frills, but a good night’s sleep and convenience to the wharf, shopping and Sky Stadium are a real plus.
Stayed 1 night in Jan 2024
Response from Fiona on 21 Mar 2024
Hello David, Thank you for taking the time to leave your lovely review! We are glad you enjoyed your stay with us.

10/10 Excellent

Cormac

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Wellesley Boutique hotel. A very attractive and spacious room. We especially appreciate the service of the after hours manager who went out of his way to heat up some food for us. Parking situation was a little unclear and we were not expecting to use a public parking building, with the attached costs.
Stayed 2 nights in Dec 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Middle of downtown. Convenient for hopping to the ferry. Parking in nearby garage so initial luggage haul was a bit cumbersome. Reception was friendly and room had the old time England feel with high ceilings.
Stayed 1 night in Nov 2023
Response from Reception on 26 Nov 2023
Hello SarahThank you for taking the time to leave a lovely review!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a charm all of its own in a city with more modern types. The room was everything i could have asked for. Very clean and comfortable with every facility that suited my needs. Throughout my stay i found the staff both friendly and helpful. On an early arrival the reception took care of my luggage and ensured that it was taken to my room and ready for me after check in later on. I was informed that my room was ready by a simple phone call so that i didnt have to hang around waiting. This, i was told, was a standard practice even though i have never had this in other hotels. Be aware that this hotel does not have a room service at this time but there is a cafe on the ground floor although i am sure that uber eats can be ordered from your room phone. Well placed in the CBD close to rail and bus services. If you like your old world comforts, give this hotel a try.
Stayed 2 nights in Nov 2023
Response from Guest Services Manager on 19 Nov 2023
We are so glad you enjoyed your stay, James. Thank you for such an eloquent and inspiring review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of history
What a delight to see someone maintaining this architectural treasure. Location was so convenient to the train station and Wellington downtown. And the staff was great. It was a short visit but will definitely consider it for a future trip.
Stayed 1 night in Nov 2023
Response from Fiona on 12 Nov 2023
Thank you for our wonderful review. See you next time!

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2023

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient service, with minimal person-to-person interaction due to my hours. Front door is not too welcoming. Room nice and spacious, if a little worn, but they are updating. Overall I would recommend it.
Stayed 2 nights in Oct 2023
Response from Head Receptionist on 2 Nov 2023
Thank you Nicholas for your recommendations of our Hotel, We are glad you enjoyed your stay

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quirky hotel
A lovely quirky old hotel close to railway station and CBD. Spacious, comfortable room with nice antique furniture, comfortable bed, beautiful new bathroom with bathtub as well as shower. But for the price I would have thought they could have reception open beyond 8am-5pm. Swipe card in a locked box to get in after hours. Overall happy with my stay
Stayed 1 night in Oct 2023
Response from Head Receptionist on 2 Nov 2023
Thank you for your review. I'm glad your room was comfortable and spacious. We hope to see you next time

10/10 Excellent

Efrain

Stayed 2 nights in Jul 2023
Response from Anna on 1 Aug 2023
Thank you so much for staying with us and for this outstanding review!!

10/10 Excellent

Gail

Stayed 1 night in Jul 2023
Response from Anna on 9 Jul 2023
Thank you for staying with us and for taking the time to leave a lovely review.

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Central location is excellent. It felt very private - like my own apartment.
Stayed 1 night in May 2023
Response from Anna on 18 May 2023
Thank you very much for the lovely feedback. We hope to welcome you back as a guest maybe in the near future.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Loved the old world charm
Stayed 1 night in Mar 2023
Response from Anna on 21 Mar 2023
Thank you for staying with us and for taking the time to leave a lovely review.

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Mar 2023
Response from Anna on 21 Mar 2023
Thank you for staying with us and for taking the time to leave a positive review.

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struggled gaining access as we were late arrivals and light in entrance porch was not working. Room was quite comfortable although there was noise from street / building outside.
Stayed 1 night in Mar 2023
Response from Anna on 21 Mar 2023
Thank you for staying with us and for reviewing your stay as it helps us to improve the guest experience.

10/10 Excellent

Caleb

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice
Stayed 1 night in Mar 2023
Response from Anna on 16 Mar 2023
Thank you very much for staying with us and for taking the time to leave a lovely review.

10/10 Excellent

Charles Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 2 Night Stay in New Zealand’s Capital
Excellent accommodation in downtown Wellington and chief receptionist Cathy could not have been more friendly & helpful.
Stayed 2 nights in Mar 2023
Response from Anna on 13 Mar 2023
Thank you very much for your outstanding review. We hope to welcome you back as a guest maybe in the near future.

10/10 Excellent

Marilyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and beautiful with friendly service
Stayed 1 night in Feb 2023
Response from Anna on 28 Feb 2023
Thank you very much for choosing to stay with us and for taking the time to leave a lovely review.

8/10 Good

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel close to water front and docks. Easy walk to downtown shopping.
Stayed 1 night in Feb 2023
Response from Anna on 26 Feb 2023
Thank you for staying with us and for leaving a lovely review.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely staff
Stayed 1 night in Dec 2022
Response from Anna on 11 Dec 2022
Thank you very much for staying with us and for taking the time to leave a lovely review!!

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
Great
Response from Anna on 11 Dec 2022
Thank you very much for staying with us and for taking the time tp leave a lovely review!!

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great historic hotel in a good location. I would stay there again. Close to everything.
Stayed 3 nights in Nov 2022
Response from Anna on 27 Nov 2022
Thank you so much for staying with us and for taking the time to leave a great review.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Gisela

Stayed 1 night in Nov 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This classic old building exudes old world ambience with it's wood paneling, marble floors, steampunk elevator and period-appropriate furnishings. It does show the effects of 90 years of wear and tear though they are apparently working through a refurbishment. The front desk isn't staffed in the evenings, but I received clear checkin instructions before arriving and everything was ready for me. Because of my schedule I didn't see much of the staff but they were always friendly and helpful when I saw them in the lobby as I left in the morning; and my room was always clean and fresh when I returned in the evening. Unfortunately the beautiful bar was closed while the building is undergoing renovation though I was able to poke my head inside. It will be a real treat to see this place when it's fully restored and I'm looking forward t to sipping a whiskey while sitting in a leather wingchair in front of the grand fireplace in the bar!
Response from Anna on 9 Nov 2022
Thank you so much for staying with us and for leaving such a lovely review!! The team is looking forward to welcoming you back, hopefully in the near future. Warmest regards, the Wellesley Team

8/10 Good

Meta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cosy but there was an annoying noise outside the window from time to time.
Stayed 1 night in Oct 2022
Response from Anna on 25 Oct 2022
Thank you for your positive feedback :)

8/10 Good

CHIU H

Stayed 1 night in Oct 2022
Response from Anna on 25 Oct 2022
Thank you for staying with us and for taking the time to review.

10/10 Excellent

Colleen

Stayed 1 night in Oct 2022
Response from Anna on 17 Oct 2022
We are happy to hear you have enjoyed your stay. Thank you very much for a positive review.

6/10 Okay

AnneMarie

Travelled with partner
Liked: Cleanliness
This hotel is well located and was probably a gem a long time ago. It feels very and in need of a lot of love. An ok stay but nothing more.
Stayed 1 night in Sep 2022
Response from Anna on 6 Oct 2022
Thank you for staying with us and for reviewing your stay.

8/10 Good

Nareeza

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service.
Stayed 1 night in Sep 2022
Response from Anna on 29 Sept 2022
Thank you so much for staying with us and for reviewing your stay.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haven in the city
Beautiful decor, excellent service at Reception and much appreciated quiet air-conditioning. I was in 302, which was very peaceful. There was a lively function on downstairs but I heard nothing from my room. Lovely clawfoot bath and thick, fluffy towels, too. It's a great place to get a good night's rest.
Stayed 2 nights in Aug 2022
Response from Anna on 26 Aug 2022
Wow, what a lovely review. Thank you very much for staying with us. We will see you again soon hopefully in the near future.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
I like the old world charm of the hotel - the curtains, lift and ambience. Less appealing was the threadbare carpet and very squeaky doors. I’d still recommend though!
Stayed 1 night in Aug 2022
Response from Anna on 26 Aug 2022
Thank you so much for staying with us and for reviewing your stay. Have passed on the issue to our maintenance department. Glad to hear you have enjoyed your stay.

10/10 Excellent

Esther

Stayed 1 night in Aug 2022

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness
Weird not seeing anyone
Stayed 1 night in Aug 2022

10/10 Excellent

Okada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so happy to stay such a historic building. Staffs are very kind and warm, I want to stay another room next time.
Stayed 1 night in Jul 2022
Response from Anna on 25 Jul 2022
Thank you so much for staying with us and for such lovely feedback! Hope to see you soon in the near future!

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay in a very unique hotel full of old school character. Friendly staff, very comfortable and large room, right in the inner city.
Stayed 1 night in Jul 2022
Response from Anna on 25 Jul 2022
Thank you so much for staying with us and for leaving this lovely review!!

8/10 Good

Monika

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, quiet, well-appointed boutique hotel, with friendly helpful staff.
Stayed 1 night in May 2022
Response from Anna on 13 Jun 2022
Thank you very much for this lovely review and of course, for staying with us.

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the old world charm.
Stayed 1 night in May 2022
Response from Anna on 17 May 2022
Thank you so much for staying with us and for reviewing your stay.

8/10 Good

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location and safe place.
Stayed 1 night in Mar 2022
Response from Anna on 4 Apr 2022
Thank you for staying with us and for your review. Warm regards, The Wellesley Team

2/10 Terrible

Chris

Stayed 1 night in Dec 2021

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great classic hotel with real charm. We love the spacious rooms and general ambience of rhe place
Stayed 1 night in Oct 2021
Response from Anna on 27 Oct 2021
Thank you for the kind words and for staying with us. We appreciate your feedback!

8/10 Good

Matana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ease of chk on n chk out. Also t ease at which extras we asked n given
Stayed 3 nights in Oct 2021
Response from Anna on 27 Oct 2021
Thank you for the kind words and for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Aug 2021
Response from Anna on 15 Aug 2021
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Historic property maintaining the charms of yesteryear
Stayed 2 nights in Jul 2021
Response from Anna on 15 Jul 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Anna on 12 Jul 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great old property with heaps of charm. Some quirks that you have to expect with a building of it's age but we loved it anyway. The staff were super helpful and very friendly. We will definitely stay again!
Stayed 3 nights in Jun 2021
Response from Anna on 16 Jun 2021
Thank you for taking the time to leave your feedback. Looking forward to welcoming you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice to be in an older style building
Stayed 1 night in May 2021
Response from Anna on 18 Jun 2021
We appreciate your feedback. Thank you.

2/10 Terrible

Yvonne

Disliked: Staff & service
Rubbish Service.
Our family suffered a double death, we needed to support other family members and could not travel to Wellington. When I phoned and cancelled I was advised that there would be no refund ($388). We are not a well off couple, I am a public servant and my husband a fulltime adult student, this trip was a treat away and one which we had been saving for from over six months. So much for consideration, The Wellesley Boutique Hotel has benefited from our hard work for no effort on their part.
Stayed 2 nights in May 2021
Response from Anna on 25 May 2021
Dear Yvonne, As we said on the phone we are very sorry to hear about your loss. But we had only 4 hours' notice of your cancellation. At the time you told us you have to go to a funeral due to COVID nothing about a double death or a COVID-related death cause that would have been all over the news. This is our hotel policy and we would have needed 48h notice for free cancellation. Also did the hotel not benefit from it since we were unable to resell the room. I hope you will recover quickly from your loss, Kind regards, Anna