Well, to start with the air con was super loud in our room. I decided to turn it off then the room got too hot. I basically spent the whole night toss and turning can’t sleep. Then early morning we talking 5am, the woman next door started talking on the phone with a loud voice. We can pretty much hear her conversations in details. The rooms are obviously NOT sound proof like they advertised.
I spoke to the front desk staff in the morning. They did nothing about it.
If this wasn’t 4/5 star hotel, I would understand. But given I paid almost $300 for one night, I am very disappointed.