Exterior

Reviews of Super 8 by Wyndham Wautoma

2.5 out of 5
Super 8 by Wyndham Wautoma
W 7607 State Road 21 and 73, Wautoma, WI

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 157 reviews" "
Rating 8 - Good. 69 out of 157 reviews" "
Rating 6 - Okay. 36 out of 157 reviews" "
Rating 4 - Poor. 10 out of 157 reviews" "
Rating 2 - Terrible. 3 out of 157 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable place to rest
I read several reviews that said hotel needs to be updated. It is outdated but very clean (cleaner then some upscale places I have stayed) and very comfortable beds! The walls are very thin so I used a fan to block out noise. Overall it provided me with a good nights rest, a nice warm shower, and a snack for breakfast :)
Stayed 1 night in Oct 2017
Thank you for choosing the Super 8 of Wautoma, and taking the time to leave a review. We look forward to your next stay with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and friendly staff , close to shopping and restaurants.
Stayed 1 night in Oct 2017
Response from Guest Relations Manager on 23 Nov 2017
Thank you for choosing the Super 8 of Wautoma. We appreciate your business!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay there not clean
From check in to check out was bad took me 3 hours to check in as reservation didn't come through from expedia . Spiders in my room dirty and didn't even sleep under covers . Shower and bathroom yuck I didn't even bring in all my things and cloroxed what I touched . Can't believe the the price never stay there ever .
Stayed 1 night in Sep 2017
Response from Guest Relations Manager on 2 Oct 2017
Dear Valued Guest, We are very sorry to hear that you weren't completely satisfied with your stay. Unfortunately, when you book through a different website we are limited as to what we can do with the reservation,and have no control over when those show up in our system, so I apologize for any inconvenience you may have experienced, but that was not the fault of our staff. Also, had you mentioned something or let the front desk know you weren't happy with your room, we would have gladly moved you to another room, or figured out how to resolve the issue, but nothing was ever said to the staff. Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Room was fine, carpet needs replaced. Cost is too much, should have been about $70 instead of $104 but this is the only hotel around. Most breakfast food was gone by 8am and nobody around to address it. In the morning my room key wouldn't work so I needed a new key but there was a note at the front desk that they'd be gone for a while. After 20 minutes of sitting around in the lobby I was able to get back in my room and be on my way.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Nothing fancy, but it was a nice quick overnight stay with a pretty good breakfast
Stayed 1 night in Sep 2017
Dear Valued Guest, Thank you for choosing the Super 8 of Wautoma, and taking the time to leave a review. We appreciate your feedback!

6/10 Okay

Stacey

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Thank you for choosing the Super 8 of Wautoma!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. No complaints
Stayed 1 night in Sep 2017
Dear Valued Guest, Thank you for choosing the Super 8 of Wautoma, we look forward to your next stay with us!

8/10 Good

Kevin, North Dakota

Liked: Cleanliness, property conditions & facilities
Decent motel.
Decent motel, nothing fancy but it does the job. breakfast is good, rooms are clean.
Stayed 1 night in Sep 2017
Response from Guest Relations Manager on 4 Sept 2017
Dear Guest, Thank you for choosing the super 8 of Wautoma and taking the time to leave a review. We appreciate your feedback and look forward to your next stay with us!

6/10 Okay

Brigette

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Thank you for choosing the Super 8 of Wautoma and taking the time to review our property!

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet. A great value for the price.
Stayed 1 night in Aug 2017
Response from Guest Relations Manager on 4 Sept 2017
Dear Valued Guest, Thank you for choosing the Super 8 of Wautoma and taking the time to review our property. We appreciate your feedback!

4/10 Poor

Joel

Disliked: Property conditions & facilities, room comfort
Only hotel in Wautoma. Not dirty but needs a major facelift in room. Remote control was missing from first room so I had to move to another room. I needed an iron and board--none in room. Woman at desk tried to be helpful. No complaints there.
Stayed 1 night in Aug 2017

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Susan C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a high end luxury but comfy and welcoming
My mother lives in Wild Rose, just 15 minutes north. I have tried all of the motels in Wild Rose and Wautoma. So far this is the best choice. It has comfortable beds. Nearby are restaurants, gas stations, and a shopko. It is not super luxury, but very comfy. Breakfast is ok, but then there is a restaurant very close. Lots of lakes in the area.
Stayed 1 night in Aug 2017
Thank you for choosing the Super 8 of Wautoma. We look forward to your next stay with us!

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Kathleen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Convenient location, really nice staff. Hotel was older, signs of wear.
Stayed 1 night in Jul 2017

6/10 Okay

Charles

Liked: Staff & service, room comfort
It'll do.
Facility is run down, but adequate.
Stayed 1 night in Jul 2017
Dear Guest, Thank you for taking the time to review our property. We are constantly working on updating the hotel, and appreciate your feedback.

8/10 Good

Addison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a few times now
Basic hotel that has everything you need, breakfast is pretty good, small pool and hot tub is nice.
Stayed 1 night in Jul 2017
Dear Guest, Thank you for choosing the Super 8 of Wautoma and taking the time to leave a review. Hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice place for the area. Manager was very friendly and cleaning staff was great!
Stayed 3 nights in Jun 2017
Response from Guest Relations Manager on 8 Aug 2017
Dear Valued Guest, Thank you for choosing the Super 8 of Wautoma and taking the time to leave a review. We try very hard to make our guests feel at home and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service
Only two options in town so this one had rooms
Nice staff, room was clean. Very old and out dated.
Stayed 2 nights in Jul 2017
Response from Guest Relations Manager on 8 Aug 2017
Dear Guest, Thank you for staying with us and taking the time to review our property, we appreciate your feedback!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable
It was perfect !
Stayed 1 night in Jun 2017
Dear Valued Guest, Thank you for choosing the Super 8 of Wautoma, and taking the time to leave us a review. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Hotel was nice. The front desk could be cleaned up and made more presentable. The breakfast was not as good as other super 8's I have been at.
Stayed 2 nights in Jun 2017
Response from Guest Relations Manager on 3 Jul 2017
Dear Valued Guest, Thank you for choosing the Super 8 of Wautoma, we work hard to make our guests feel at home so we appreciate your feedback!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Thank you for choosing the Super 8 of Wautoma. We appreciate your feedback!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a good nite rest
Hi, Everything was good. Now the room had a refrigerator , where before when I was there it didn't. Did not use the pool so I can not rate that.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, friendly.
clean room, quiet. All good. No frills.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, updates being made
The location is right in the middle of everywhere I need to travel to. With the hotel being updated I presume each stay will get better & better..
Response from Guest Relations Manager on 10 Apr 2017
Dear Valued Guest, Thank you for taking the time to leave us a good review. It is always great to hear that the updates and our staff"s hard work are being noticed. Again, thank you for your kind words and we look forward to your next stay with us!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
We liked the hotel, was very nice and the staff was friendly. The sauna and hot tub were not in good working order when we were there, so we were a little disappointed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Nice place. Only complaint was the hot tub was oos and I booked this hotel for the hot tub. Staff was warm and very friendly.
Response from General Manager on 14 Feb 2017
Dear Valued Guest, Thank you for staying with us and taking the time to write a review. I apologize for any inconvenience the hot tub being out of service may have caused you, we are upgrading the hotel and working hard to still accommodate our guests in the meantime. We hope that you are able to visit us again in the future and check out all the new updates!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
OK for short stay
We just needed a one night stay in the Waitoma area and there aren't many choices. The price was right. Check in was fast and the clerk very friendly. There were very few other guests. The room war very ruin down and the entire hotel needs renovation. Beds were soft and pillows too soft. Pool was out of commission. Breakfast was fine. Would not want to have a long stay there, but for our needs it was fine, safe and the price was right.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

glen

Disliked: Staff & service, property conditions & facilities, room comfort
the hot tub was broken so it could not be used the pool was cold and the sauna was broken so could not be used asked about sauna and the lady said it has been broken for quite a while and the hot tub would not be fixed for a while at least not until after the weekend

6/10 Okay

Gloria, Iowa

Liked: Cleanliness, staff & service, property conditions & facilities
Passing through traveling to a wedding further east. Good overnight stop.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pool water did not look clean. Hot tub wasn't in service; somebody was expected next day to fix it. Few choices for breakfast: dry cereal, milk, cinnamon rolls individually wrapped in plastic, bagels but no cream cheese. No frig in room. Mattresses very old and caused back pain.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price
Super 8 was not my original choice as we were going to Berlin WI Tannery to do a ghost investigation and wanted to be closer to that area but everything was booked. However the Super 8 was extremely clean (no mold/mildew in bathroom). The staff I came in contact with were very nice. The breakfast was good with a number of food options. My only issue was that there were no refrigerators or microwaves in the rooms. That area has fishing snow mobiling where tourists who stay longer than one day would want a refrigerator to put left overs in and maybe bottled water

6/10 Okay

Lisa, West Salem, WI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It's sad how one bad egg and spoil the whole bunch
We check in at at about pm. Staff was very friendly. Got to our room, very 80's but clean and did exactly what we needed....let us sleep like babies. In the morning we went to eat the complimentary breakfast. On our way the front desk staff was sitting off to the side on her cell phone:texting. There are lots of choices, if the staff kept it up. I heard people saying,"It's labor day weekend, you don't get the same great staff you would if you were here any other weekend. We decided, after not having milk to put on out cereal, no bagels and the the one waffle maker in use, to check out and go out for breakfast. I saw the front desk staff....still sitting and texting. I asked her if someone was manning the breakfast and she said yes, I told her there were many things that were out. She asked what was out and I told her the milk and bagels for one but I didn't make a list. As she came out of with a bucket of bagels and bread she said she didn't hear me. I said I didn't make a check list and that if she would get off her phone and go look, she would quickly find out.. We grabbed our bags and checked out and she didn't ask how our stay was, told me I would have to get my receipt on line (I didn't even ask) and we left. She otherwise wouldn't spek to me.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful people had issues with Expedia and they helped resolve issue

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Pool was freezing cold. Not much selection on the all- carbs and sugar breakfast.

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities, room comfort
Checkin staff was rude. There was a hair in the tub and the room was way outdated. The room smelled of smoke even though it was non-smoking.

6/10 Okay

claire

Liked: Staff & service
Disliked: Property conditions & facilities
ok.
Room ok but stunk like smoke. Hot tub broke. Sauna broke. Small breakfast with few options. Quiet area

4/10 Poor

Tom, Illinois

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very accommodating and bugs in room
This is my first time complaining regarding a hotel stay. We killed two beetles apprx 1" long in room and bath area. Bed had 2 small pillows, when politely asked for a 3rd pillow was told 2 is customary and that there was a shortage of pillows. The shower head attachment to the shower wall was hanging loose. And if they want to fly the American Flag, they should replace frayed flags on front of exterior. No I would not stay at this hotel again, and I have never said that before. If I ran my business in this manner I would probably loose business.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had one overnight stay. Room was clean and staff was pleasant.

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
The room was fine...expensive, but fine. I left something in the hotel and they are not willing to do anything to get it back to me. Offered to pay the postage and no go....disappointing.

8/10 Good

Will

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
friendly staff, decent hotel. clean room. would stay again.

6/10 Okay

David, Florida

Liked: Cleanliness, property conditions & facilities
Minimalist but functional and clean.
Clean and minimalist.

8/10 Good

Mary, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to a grad party we attended.
Good. The hotel had our reservation when we arrived. The room was comfortable. Quiet.

4/10 Poor

James, Carol Stream , il.

Liked: Cleanliness, room comfort
Disliked: Staff & service
On my way thru
The receptionist could have been a little more excepting guest. I was there 45 minutes early than the 2:00 pm check in time. Which to me she could have let me in and been more inviting. So I had to wait. I mean , wow, I don't think the room service was like cleaning up. The water pressure for the shower was really Low and there was No ice because the ice machine was broken

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attium
Service was great, Business center was sub par. Old system on computer, I could not print anything because of an outdated browser.