View from property

Reviews of Bayshore Inn & Spa

3.5 out of 5
Bayshore Inn & Spa
111 Waterton Avenue, Waterton Park, AB

Reviews

8.2

Very good

Rating 10 - Excellent. 161 out of 468 reviews" "
Rating 8 - Good. 197 out of 468 reviews" "
Rating 6 - Okay. 71 out of 468 reviews" "
Rating 4 - Poor. 33 out of 468 reviews" "
Rating 2 - Terrible. 6 out of 468 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rahim

Stayed 1 night in Oct 2023

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Lamara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and amazing location.
Stayed 1 night in Oct 2023

10/10 Excellent

Estacio Siemann Santos

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Michelle

Stayed 1 night in Oct 2023

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Bayshore Inn for 1 night. Initially, we were assigned a ground floor room that didn't have a working fan in the washroom. After informing the staff, they inspected the fan and promply switched us to a different room which was very accomodating. The room was clean. The only down side is that the unit can be a bit noisy if you're facing the busy Marina. The windows are not very soundproof so you can hear everyone who are walking around outside checking out the viewpoint.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Watertown!
Great lake view and tasty dining options nearby.
Stayed 1 night in Sep 2023

8/10 Good

Natalia

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and efficient.
Stayed 1 night in Sep 2023

6/10 Okay

Dorothy

Travelled with family
Liked: Cleanliness, staff & service
It is a dated property but location is fabulous! The rooms are thoroughly cleaned and staff are great. Walls are thin and if on lower level you will hear everything above you.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had lake view, awesome! You could just walk outside and enjoy your morning coffee . Shopping and restaurants easily walked to
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't sure what to expect as there were a few negative reviews but our room is very nice. The outside of the property looks a bit on the dated side but the room we had was very nice. Only thing that would have made it better would be a bit larger bathroom. But I'd stay here again. The staff were very nice and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view and stay!
We had a beautiful view of the lake from our balcony. Weather was fantastic! Employees were friendly and helpful. The room was clean and comfortable. Free parking was nice and we were in walking distance to many shops, restaurants, the visitor center and Cameron falls. We had a fantastic stay! The grounds were welcoming and beautiful with easy access to the lake and beach area.
Stayed 1 night in Sep 2023

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a ridiculous price was not worth it! The front desk person at late check in was strange and not friendly or pleasant at all! Considering what I was charged to stay here that they could afford decent staff and nicer rooms.

8/10 Good

Jeaneen

Liked: Cleanliness, staff & service, room comfort
Waterton Hotel
Hotel was fine Outdated Clean Good location Noisy Very cramped
Stayed 1 night in Sep 2023

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service
It was really good overall. The staff were friendly and made it quick and easy to check in and out and the restaurants were great. It’s also in a great spot in Waterton. The only thing we weren’t happy with is that $500 was too steep for one night because the rooms are fairly outdated even with some mediocre renovations. While our room was “lakeside”, there wasn’t a view because you we couldn’t see passed the tree line.
Stayed 1 night in Sep 2023

4/10 Poor

Oleg, Pompano beach

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is OK to visit the area ones in a life, incomparable to Banff or Canmore. But the hotel property is very overpriced. Poor simple motel room should't cost so much. The heat didn't work, hair dryer was broken. The hotel even refunded some money admitted all this but still feels ripped off
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time with my family. Very nice place, staff was helpful and friendly. The room was nicely renovated, and had an incredible lake side view. Thank you!
Stayed 2 nights in Aug 2023

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet 3 night stay at the Bayshore Inn! We had stunning weather and beautiful surroundings which added to a very relaxing break!
Stayed 3 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and close to the lake. Default is we paid more for lake view and there is trees all in front of the view. But still nice spot. Beds were a little too firm in room 236. But highly recommend them.
Stayed 3 nights in Aug 2023

8/10 Good

Said

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice stay in general !! The room is clean and the staff at the reception are friendly. Thank you 🙏
Stayed 1 night in Aug 2023

10/10 Excellent

Keisuke, Calgary

Stayed 1 night in Aug 2023

8/10 Good

Klaus

Liked: Property conditions & facilities
Good and relaxing
Stayed 2 nights in Aug 2023

6/10 Okay

Maurice

Travelled with family
Liked: Staff & service
Stayed two nights and no one even checked if we need towels or anything. Parking lot was a nightmare. Too many cars.
Stayed 2 nights in Aug 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Right on the water, beautiful view.
Stayed 1 night in Aug 2023

8/10 Good

Kristi

Stayed 3 nights in Aug 2023

10/10 Excellent

Tammy

Stayed 1 night in Aug 2023

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and right on the water -
Stayed 1 night in Aug 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Meaghan

Liked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Travis

Stayed 2 nights in Aug 2023

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was clean, and the food in the Lakeside Chophouse was great. I loved the walking paths behind the hotel along the lake. I did not like it was not that quiet. Additionally, our neighbors were pretty noisy ( they stopped making noise and moving furniture inside their room around 2 am on both days we were there). Rooms are rented as "LakeView", but the rooms on the second floor had almost no view of the lake ( the trees did not allow us to see the lake). It happened everywhere, except in front of the restaurant, (where the trees were conveniently removed). Should all the trees be removed? No. Could the branches be properly trimmed? Probably. For sure, the hotel should not rent rooms offering a lake view where there is no lake view.
Stayed 2 nights in Aug 2023

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the water
Stayed 1 night in Aug 2023

8/10 Good

David

Stayed 1 night in Aug 2023

8/10 Good

Roberta

Stayed 1 night in Aug 2023

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Derek

Business traveller
Great location. Family oriented on the like. Lots of kids
Stayed 1 night in Jul 2023

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Bayside Inn was great. It was clean, quiet and the food in the Lakeside Chophouse was great. We would definitely stay here again.
Stayed 1 night in Jul 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and I loved the walking paths behind the hotel along the river. I enjoyed the restaurant and the coffee shop as well as the easy access to be able to walk to other restaurants, the marina, etc. Unfortunately, there was no swimming pool or hot tub on the premises. The spa was located a few doors down and we had jade stone massages that were excellent. My 88 year old Mom loved the big swings on the grassy area in front of the lake front restaurant beside the hotel.
Stayed 2 nights in Jul 2023

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Hugh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Stan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is located on the waterfront and close to all amenities. Staff is friendly and very helpful. Rooms are clean but in need of a refresh.
Stayed 1 night in Jul 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

kristen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was so nice to get away here & relax! Beautiful views
Stayed 1 night in Jul 2023

4/10 Poor

Anita, Sherwood Park

Travelled with partner
Disliked: Staff & service
Considering the hotel fees were $500 per night you would think we would have had some service. No housekeeping at all. I don’t need my sheets changed but it’s nice to have the room made up. We had to request anything we needed. We did ask for new towels and received none. We asked for more cups for coffee and received none. Will not stay there again.
Stayed 2 nights in Jul 2023
Response from Manager on 11 Jul 2023
Hello Anita - I am so sorry. We post on our website, in both your confirmation letters and when you arrive that we do not provide housekeeping service unless requested. I am so sorry you requested towels and amenities and did not receive them, that must have been an error on our part and again, i am so sorry. I hope to see you again in the park soon!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Worth it. Will definitely come back and will recommend it to my friends and family.
Stayed 1 night in Jul 2023