Water Island Holidays from NZ$1,707

The staff was pleasant but my only complaint is that at 8:45 at night on my day of check in I was told my room wouldn’t be ready for another hour and a half! I said check in was at 4:00. After a day of walking around the city with my three kids it was not what we wanted to hear. Luckily they “found” me a room. Not sure why if they had a room to put us in, we had to do the rooms not ready song and dance. Seemed very unorganized and inefficient. Probably won’t stay again. Used to stay here all the time but it seems like it’s gone downhill a little bit.

The hospitality and customer service is top tier. The ambiance is modern, clean, and the city view was incredible of the Empire State Building.Our family loves staying at the various Melia hotels.

Very dated. Bathroom tub didn't drain. Staff is great though. Awesome location.

I was impressed with the size of our apartment and enjoyed that the bedroom had a door separating it from the living room, so our kids who were sleeping on the foldout sofa bed could watch tv in the morning while we slept in a little. The midtown location was very convenient. The room was mostly clean, though there was a used tissue on the floor under the sofa bed when I pulled it out.

Perfect location for visiting New York City. We traveled with two adults and three kids and the rooms had an extra pull out couch that was perfect so we could all sleep comfortably. The cleaned the rooms everyday sonot was noceimg bacl from a long day of sightseeing to a clean organized room. Would definitely stay here again.