Breakfast, lunch, dinner served; Regional cuisine
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Reviews of The Ritz-Carlton Georgetown, Washington, D.C.

5 out of 5
The Ritz-Carlton Georgetown, Washington, D.C.
3100 South St, NW, Washington, DC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 240 reviews" "
Rating 8 - Good. 37 out of 240 reviews" "
Rating 6 - Okay. 12 out of 240 reviews" "
Rating 4 - Poor. 10 out of 240 reviews" "
Rating 2 - Terrible. 4 out of 240 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible! in particular Quynh-Lan and Luis. Thank you for making our stay so wonderful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Reed, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great staff. A little hard to find
Stayed 1 night in Dec 2023

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot. Good service.
Stayed 1 night in Dec 2023

8/10 Good

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Good, Wouldn’t Book Again
Overall it was a good hotel, the staff were courteous and there for you to help. The room was spacious. I only had one issue on lack of calrity about breakfast situation. I got the breakfast included option and when I got there they said it covers up to $60. When I got the bill later they charged me full amount, so I called and they said it only covers up to $30 and they would fix it. Lack of consistency and clarity is the reason I give them 4 stars and not 5
Stayed 1 night in Nov 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful service, top-notch staff! Our stay was perfectly wonderful!
Stayed 2 nights in Nov 2023

10/10 Excellent

Raven L.

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Marielle

Stayed 4 nights in Jul 2023

10/10 Excellent

christoph

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Wendy

Stayed 2 nights in Apr 2023

10/10 Excellent

Leho

Liked: Cleanliness, amenities, property conditions & facilities

4/10 Poor

Ben

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

angel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel in the heart of Georgetown. Incredible staff.
Stayed 1 night in Nov 2022

10/10 Excellent

Helen

Liked: Cleanliness, room comfort
Great spot in Georgetown.
Loved the fireplace at cocktail hour. The free baked Alaska at 5 was a little odd. No one wanted it. Why not offer something more appropriate for that time of day?
Stayed 2 nights in Nov 2022

10/10 Excellent

John

Stayed 2 nights in Oct 2022

8/10 Good

Alexander

Liked: Cleanliness, room comfort
Ritz Carlton Georgetown
This was a short two night break, the location was excellent and the hotel was good however as it had a private function going on we had to eat breakfast in the large reception area on the first morning.
Stayed 2 nights in Sep 2022

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

William

Stayed 1 night in Jul 2022

4/10 Poor

margaret, santa barbara

Travelled with family
Disliked: Staff & service, property conditions & facilities
Outdated and not up to ritz standards. Seems like an old, tired Marriott. Not worth the high price.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the check-in experience, the valet parking service, the coffee station in the mornings, and the lobby. I didn't like that I had to check out one day earlier because my flight was going to be canceled due to weather conditions. The hotel management wasn't able to reimburse me for that night due to booking and prepaying through Expedia.
Stayed 3 nights in Jan 2022

10/10 Excellent

Sasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Louise at lthe front desk is the best!
Stayed 1 night in Jan 2022

10/10 Excellent

margarita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very polite
Stayed 3 nights in Jan 2022

4/10 Poor

Fatima

Liked: Cleanliness
Disliked: Staff & service, amenities
For a Ritz property (I have stayed at others), this was an underwhelming stay. The room did not have pillows and towels when we first checked in, it was rectified. The decor and feeling was average. The gym was very small and limited. We tried to get a cup of coffee at 10pm, and they said the coffee was brewed at 2pm and that was all we could get. The doorman did not open the door once for us, he was on his phone. Some things mentioned are small and trivial, but for a Ritz property, I expect better service and facilities. The location was great and central though in Georgetown. I am not sure if I would stay at this property again.
Stayed 1 night in Jan 2022

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Devin T, Los Angeles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything but the lobby and elevator floors were separated. Confusing
Stayed 2 nights in Nov 2021

8/10 Good

christoph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not acceptable to pay $55.- for overnight parking after spending $800.- a night on a room
Stayed 1 night in Nov 2021

8/10 Good

Ramon, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the room suite size I didn’t like the lack of dining options although existing dining/bar did a very good job
Stayed 4 nights in Oct 2021

8/10 Good

Pranee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Washington Harbor, quite, and not too far to the attraction places, including restaurants. The restaurant inside hotel has very limited option for dinner with a very high price. All staffs are friendly, professional and helpful. I will stay here again, but not dining in.
Stayed 1 night in Oct 2021

10/10 Excellent

JEANNE, astoria

Liked: Cleanliness, staff & service, property conditions & facilities
The area
Stayed 2 nights in Sep 2021

8/10 Good

Claudio

Stayed 1 night in Sep 2021

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Luxury Suite in a Great Location
We booked a king suite for a 36th anniversary get-away but were given a complimentary upgrade to a premier corner suite (thank you!) which was enormous and very nice. Not really a criticism but the sitting room was so big it seemed slightly under-furnished. The location near the waterfront park and M Street is excellent; lots of places within walking distance. Coffee in the lobby was excellent and service was excellent. The doormen, parking valets, housekeeping and front desk staff were all friendly and helpful. Valet parking was free through Hotels.com but showed up on the bill; they removed it immediately when I brought it to their attention. The restaurant looked lovely but we didn't try it because it seemed expensive and there are so many interesting dining options in the area. Would definitely stay here again.
Stayed 4 nights in Aug 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff but probably short handed. The room we were in was noisy with annoying temperature fluctuation.
Stayed 3 nights in Aug 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
outdated. restaurant is closed. sink in the room was not draining. loud construction outside woke us up early in the morning.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best
Stayed 1 night in Jul 2021

10/10 Excellent

David

Stayed 1 night in Jul 2021

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Wonderful facility (despite a disappointing fitness center). However, we waited 30 min for our room despite checking in 90 min after check-in time. Three other parties were shown to their rooms as we waited. Staff was relatively indifferent. Not the typical Ritz-Carlton level of service recovery. Also, my in-room dining order (from a fairly limited menu) was incorrect (but kindly corrected upon my request). For the cost, two relatively surprising oversights with very little effort at service recovery by staff. Disappointing.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Ritz Georgetown! The staff was extremely kind & welcoming - even gave our doodle Etta James, the best welcome gift! Our only minor issue was that the room was very warm. Would definitely recommend!
Stayed 1 night in Jun 2021

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Amazing Staff
Fantastic location and the staff was incredible. Will definitely return to this location in the future!
Stayed 1 night in Jun 2021

10/10 Excellent

ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff close to everything
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and accomodating
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in May 2021

10/10 Excellent

Devin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in gtown! Staff is so nice and welcoming! Room was comfortable as was bed. I nice place to stay
Stayed 1 night in Apr 2021