Exterior

Reviews of Hampton Inn Washington-Downtown-Convention Center

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 792 out of 1345 reviews" "
Rating 8 - Good. 354 out of 1345 reviews" "
Rating 6 - Okay. 102 out of 1345 reviews" "
Rating 4 - Poor. 48 out of 1345 reviews" "
Rating 2 - Terrible. 49 out of 1345 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to metro and some good restaurants. Great breakfast every morning. Very safe area and quite clean.
Stayed 7 nights in Mar 2024

10/10 Excellent

Sherise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy, convenient, and very very accommodating.
Stayed 1 night in Mar 2024

10/10 Excellent

IFEOLUWA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice. Property is clean

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for all the sightseeing you want to do. Close to the metro, union Station train station and capital one arena. Lots of restaurants in the area. Hotel was quiet and comfortable. Only thing was they were upgrading there lobby and had a portable check in counter and bar. The service was great and everyone was pleasant and easy to work with.
Stayed 1 night in Mar 2024

10/10 Excellent

Lori, MIDDLETOWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, great location.
Stayed 3 nights in Mar 2024

4/10 Poor

James

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpected 60$ mandatory valet parking, staff was rude
Stayed 2 nights in Feb 2024

8/10 Good

Sayed Reza

Liked: Cleanliness, staff & service
Just the vacuum fan in the bathroom was not working
Stayed 2 nights in Feb 2024

4/10 Poor

Bruce

Liked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

GLORIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sukhjeet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in, clean and easy to get to
Stayed 1 night in Feb 2024

8/10 Good

Kristian

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was a very convenient location!
Stayed 1 night in Feb 2024

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the middle of everything
Stayed 1 night in Jan 2024

8/10 Good

Dinorah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service
Stayed 1 night in Feb 2024

8/10 Good

jesus

Stayed 3 nights in Dec 2023

4/10 Poor

Craig

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property has significant construction work underway. Only one elevator worked. There was no hot water one day. The rooms are fine but the hallways etc are old and decrepit. By far the worst HI I’ve stayed in. On the positive side the breakfast was good and the staff pleasant.
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was not happy that the hotel only offers Valet parking a very high cost ($50) however you can easily park across street for half price ($24) to Close.
Stayed 1 night in Jan 2024

2/10 Terrible

Jatin

Stayed 2 nights in Feb 2024

10/10 Excellent

Shedene

Liked: Staff & service, property conditions & facilities
Very nice.. clean.. staff was amazing
Stayed 3 nights in Feb 2024

6/10 Okay

Zhaoyang, Germantown

Liked: Cleanliness
Stayed 2 nights in Feb 2024

4/10 Poor

Jill

Business traveller
Disliked: Cleanliness, property conditions & facilities
Lots of noise and the smell the first couple days was horrible. My bedding was dirty and my bathroom ceiling was leaking
Stayed 4 nights in Jan 2024

10/10 Excellent

Doel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and located near touristic places. Is the second time we stay in the hotel and we will repeat it in the future.
Stayed 2 nights in Jan 2024

10/10 Excellent

Stanley, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jun, Kendall park

Stayed 1 night in Jan 2024

6/10 Okay

MaryLisabeth

Business traveller
Liked: Staff & service
Very minimal property.
Stayed 2 nights in Jan 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

VASHON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Email was good
Stayed 2 nights in Jan 2024

10/10 Excellent

Walter G

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Katsuhiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service/people. Always smiling. Cannot find any place like this (even if you pay way more than we paid!)
Stayed 2 nights in Jan 2024

4/10 Poor

Ilia

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The breakfast can only be taken upstairs, no seating option. Only 1 elevator (out of 2) works - which creates long waiting lines, especially during breakfast. Parking is extremely expensive - had to park few blocks away for half the price. Neighbors room had party all night long, slamming doors and yelling in the corridor - the staff did nothing. Reception person was arguing with someone on the phone saying the f word multiple times, disregarding the nearby guests, some of which were with kids... Overall - stay away.
Stayed 1 night in Dec 2023

8/10 Good

TaShan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

JAYANI

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Washington downtown location was very pleasant! We were a big party of 8. Front desk accommodated us for late check out. Hot breakfast was very good, menu changed every day which was a plus so the kids were happy they had a variety. The hotel is in a busy area but inside the rooms you don’t hear outside noice. This is located in a very convenient location closer to city, dining, transportation etc. the staff was very nice and accommodating as well! This location deserves 10 stars!!!!!
Stayed 3 nights in Jan 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, pretty clean. Comfy beds! Staff were very helpful. Close to lots of sites (walkable distance). Only downside was considerable street noise at night.
Stayed 2 nights in Jan 2024

8/10 Good

Chiara, Lima

Stayed 2 nights in Jan 2024

8/10 Good

MARIA

Travelled with family
Parking no disponible, solo opcion de valet parking $50 por dia. Una locura
Stayed 9 nights in Dec 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Rafael Vidal,

Stayed 8 nights in Dec 2023

10/10 Excellent

Shiela

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

ramses

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jan 2024

8/10 Good

Nancy

Stayed 1 night in Jan 2024

10/10 Excellent

Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Zipporah

Stayed 3 nights in Dec 2023

8/10 Good

Farhan, HILLSBOROUGH

Stayed 1 night in Jan 2024

10/10 Excellent

Katie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable stay at a great value! Staff was friendly, room was clean!
Stayed 3 nights in Dec 2023

8/10 Good

Yingdong

Stayed 1 night in Jan 2024

10/10 Excellent

Esther

Stayed 2 nights in Dec 2023

2/10 Terrible

SRIKANTH

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is undergoing renovation and the entrance is congested and the lobby is small for the number of guests this hotel allows. Looks like they are running full on booking due to competitive price and it is a crowded place. I have an uninvited guest when a cockroach flew from nowhere while having breakfast and he was having a free run in the extended reception area. They really need to work on cleanliness and pest control. Not a pleasant stay.
Stayed 1 night in Dec 2023

6/10 Okay

Haruto

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
バレットパーキングのスタッフの態度が悪い。
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Francys

Travelled with group
Disliked: Staff & service
The person who attends at night was very rude, the door was locked and he yelled at us and got upset because we didn't understand him, he had a mask on and for that reason we couldn't understand what he was saying, when we entered he was talking on the phone and he was yelling at someone and hanging up in a very rude manner
Stayed 2 nights in Dec 2023