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Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5 star property
Travelers find comfort and convenience near Arlington National Cemetery, with a coffee shop-cafe just steps away for morning fuel or afternoon breaks.

Choose dates to view prices

Located near the National Mall and Smithsonian, Crowne Plaza Crystal City-Washington, D.C. offers in-room WiFi and a relaxing garden. Enjoy practical amenities like dry cleaning and an on-site coffee shop for refreshments before exploring Arlington National Cemetery.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$339
includes taxes & fees
31 May - 1 June

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About this property

Crowne Plaza Crystal City-Washington, D.C. by IHG

  • Hotel near Arlington National Cemetery
  • Located close to National Mall and Smithsonian Institution, Crowne Plaza Crystal City-Washington, D.C. by IHG provides a free return airport shuttle, a terrace and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • Additional perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Multilingual staff, a banquet hall and luggage storage
    • A gift shop, a 24-hour front desk and a TV in reception
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 308 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 43-inch flat-screen TVs with premium channels
    • Recycling, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults and USD 7.00 to 8.00 for children
  • Covered self-parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Crowne Plaza Crystal City-Washington, D.C. by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Crystal City-Washington, D.C. by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Crystal City-Washington, D.C. by IHG on 31 May 2026 start from NZ$339, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Crystal City-Washington, D.C. by IHG?

Self-parking is available for USD 46 per night.

What time is check-in at Crowne Plaza Crystal City-Washington, D.C. by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Crystal City-Washington, D.C. by IHG?

Checkout is at 11:00 AM.

Does Crowne Plaza Crystal City-Washington, D.C. by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 4:30 AM to 11:00 PM at scheduled times.

Where is Crowne Plaza Crystal City-Washington, D.C. by IHG located?

Located in Crystal City, this hotel is 1.6 mi (2.5 km) from Arlington National Cemetery and 2 mi (3.2 km) from National Mall. Smithsonian Institution and Capital One Arena are also within 6 mi (10 km). Crystal City Station is 6 minutes by foot and Pentagon City Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 529 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Kenisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean staff was awesome
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly. The breakfast was surprisingly very good— The fresh fruit options, the quality of the food and the variety was worth the extra cost.
Stayed 3 nights in May 2026
Verified

8/10 Good

tam Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dejohanna

Liked: Cleanliness, staff & service, amenities
Rooms and staff were great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay immensely. Check-in was a breeze! The room was clean, the front staff was friendly, and the airport shuttle was on time. We also appreciate being able to leave our luggage with the front desk at check out until departing for the airport.
Front view (from the hotel shuttle)
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Very clean, quiet, staff was friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shaboron

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great location
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities
Staff were very helpful. Hotel was very clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tiffany

Liked: Cleanliness
Easy check in and nice staff
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Dosette

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and clean rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and gym. Friendly and supportive staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Very clean room and good service from all staff and housekeepers.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

DIANA SEWELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location; clean and comfortable rooms; courteous, helpful staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities
Very nice and affordable, great location and wonderful staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities
Great hotel easy check in process very clean and professional
Stayed 1 night in Nov 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Awesome staff, regardless of where they worked. Clean. Property needs some love. A number of elevator buttons were out, insufficient plugs in rooms, average shower, inconsistent temp in room.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Geno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location...minutes walk to the Metro, groceries, restaurants and a huge mall. The rooms are nice and spacious and the staff is wonderful. Having an airport shuttle makes it perfect.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lissett

Liked: Staff & service, amenities
Good location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, very close to the Metro. Breakfast was great. Room was clean and coussy.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Clean room, good service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value business hotel for Crystal City
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Duerika

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the hotel was beautiful with amazing customer service
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Very clean hotel. Staff was very courteous.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jorge A Plascencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, only issue was the fact my reservation was canceled without notification prior to my check in, but the supervisor was able accommodate me with the inconvenience caused.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle service was very convenient. The surroundings of the property was safe and easy access to dinners and cinemas.
Stayed 3 nights in Dec 2025