Italian cuisine

Reviews of Hamilton Hotel Washington DC

4 out of 5
Hamilton Hotel Washington DC
1001 14th St NW, Washington, DC

Reviews

8.6

Excellent

Rating 10 - Excellent. 821 out of 1450 reviews" "
Rating 8 - Good. 349 out of 1450 reviews" "
Rating 6 - Okay. 162 out of 1450 reviews" "
Rating 4 - Poor. 71 out of 1450 reviews" "
Rating 2 - Terrible. 47 out of 1450 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Mar 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel for spending a lot of time on the National Mall and Penn Quarter. 15 min walk to all major attractions in those areas. The room was well appointed and comfortable. The common areas and lobby smell awesome - must be their cleaner but it smells really great!
Stayed 4 nights in Mar 2024
Response from Kevin on 27 Mar 2024
Hello Jen, Thank you for your feedback. We are so delighted to know that you enjoyed your stay. We hope for the opportunity to host your future visit to Washington, DC. As for the lobby scent, it is Inspiration by Airessentials, it pumped through the ventilation system.

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Hamilton and I must say it was a pleasant experience. The staff was great, the location was also great and accords from a subway station. The restaurant staff were great as well and the food was amazing.
Stayed 3 nights in Mar 2024
Response from Kevin on 27 Mar 2024
Hello Alejandro, Thank you for your feedback. We are so delighted to know that you enjoyed your stay and found the staff great and food in the restaurant amazing. We hope for the opportunity to host your future visit to Washington, DC.

8/10 Good

David, Apex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our experience. Would book again.
Stayed 3 nights in Mar 2024
Response from Sarah on 26 Mar 2024
Hello David, Thank you for your Feedback. We are so delighted to know that you enjoyed your stay. We look forward to the opportunity to host your future visit to Washington, DC.

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The concierge was excellent
Stayed 4 nights in Mar 2024
Response from Sarah on 26 Mar 2024
Hello Kelly, Thank you for your kind words. We are so delighted to know that you enjoyed your stay. We hope for the opportunity to host your future visit to Washington, DC.

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that worked there was so helpful and lovely
Stayed 2 nights in Mar 2024
Response from Sarah on 26 Mar 2024
Hello Janelle, Thank you for your kind words. We are so delighted to know that you enjoyed your stay. We hope for the opportunity to host your future visit to Washington, DC.

8/10 Good

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Feb 2024
Response from Kevin on 24 Mar 2024
Hello Vito, Thank you for your rating. We are so delighted to know that you enjoyed your stay with us. We hope for opportunities to host your future visit to Washington, DC. All the best!

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Kevin on 24 Mar 2024
Hello Maria, Thank you for your rating. We are so delighted to know that you enjoyed your stay with us. We hope for opportunities to host your future visit to Washington, DC. All the best!

6/10 Okay

Dedoyin

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Kevin on 24 Mar 2024
Hello Dedoyin, Thank you for your rating. We are so delighted to know that you enjoyed your stay with us. We hope for opportunities to host your future visit to Washington, DC. All the best!

8/10 Good

paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sarah on 23 Mar 2024
Hello Paola,Thank you for your feedback. We are delighted to know that you enjoyed your stay. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Excellent

Jennifer, Zionsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s gorgeous! And what a great location!
Stayed 3 nights in Mar 2024
Response from Destiny on 22 Mar 2024
Thank you for your positive feedback Jennifer, I am glad you enjoyed your experience. We pride ourselves on providing the best possible service and I am glad we exceeded your expectations. Please make sure to come stay us again when you return to Washington and thank you for choosing the Hamilton hotel. Best Regards

6/10 Okay

ALEKSANDER

Stayed 3 nights in Mar 2024
Response from Kevin on 22 Mar 2024
Hello Aleksander, Thank you so very much for your feedback, it would be greatly appreciated if you could give us a call so that we can make things right for you. I want to again sincerely apologize for the shortcomings you experienced during your stay. We hope for the opportunity host your future visit to Washington, DC. All the best!

6/10 Okay

Natosha

Travelled with family, Travelled with group
Liked: Staff & service
The property was ok. The carpets in the rooms should be cleaned properly like shampooing. The water in the shower took a long time to drain out. I think for the price it can be a lot better but close to everything.
Stayed 2 nights in Mar 2024
Response from Kevin on 21 Mar 2024
Hello Natosha, Thank you so very much for your feedback, it would be greatly appreciated if you could give us a call so that we can make things right for you. I want to again sincerely apologize for the shortcomings you experienced during your stay. We hope for the opportunity host your future visit to Washington, DC. All the best!

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely and an easy walk to the Washington Monument, Smithsonian buildings, White House, etc. The hotel itself was clean, comfortable and well designed. The staff wasn't particularly friendly - from the front desk to the doormen. I walked in one day with shopping bags and the doorman watched me struggle to open the entrance door without bothering to help. Overall was good, but the staff could have made the experience so much better.
Stayed 3 nights in Mar 2024
Response from Sarah on 19 Mar 2024
Hello Lindsey, Thank you for your feedback. I am very glad that you found the hotel to be convenient, clean and comfortable and that you overall enjoyed your stay. I want to sincerely apologize for the shortcoming that you encountered with the staff. I'd like to gather more information about your experience so that we can improve our service. May you please contact me at the hotel at 202- 682-0111 if you have time. I look forward to speaking with you. Thank you so very much for choosing Hamilton Hotel and we hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location was very convenient for touring the city and plenty of restaurants in the area. The front desk woman that checked us in was pleasant and offered us a list of restaurants they recommend that is close by. When we departed we did have some issue with staff that seemed put-off by our request for collecting our luggage or the door man that was more concerned about his phone conversation than greeting guests to even opening the door.
Stayed 4 nights in Mar 2024
Response from Sarah on 19 Mar 2024
Hello Cindy, Thank you for your feedback. I am very glad that you found the location to be convenient and that you overall enjoyed your stay. I want to sincerely apologize for the inattentiveness of our doorman. This is unacceptable and I assure you the shortcoming will be addressed. Thank you so very much for choosing Hamilton Hotel and we hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with a friendly staff! Close to most things, and a great area to walk around in.
Stayed 4 nights in Dec 2023
Response from SW on 18 Mar 2024
Hello Dan,Thank you very much for your feedback. We are delighted to know that you enjoyed your stay. We hope for the opportunity host your future stay in Washington, DC. All the best!

2/10 Terrible

elizabeth

Disliked: Cleanliness
Bad
Stayed 1 night in Mar 2024
Response from Sarah on 19 Mar 2024
Hello Elizabeth, Thank you so very much for your feedback and for taking the time to speak with me so that we can make things right for you. I want to again sincerely apologize for the shortcomings you experienced during your stay. We hope for the opportunity host your future visit to Washington, DC. All the best!

8/10 Good

Courtney Julianne Mitchell, Oshawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Sarah on 18 Mar 2024
Hello Courtney, Thank you very much for your feedback. We are delighted to know that you enjoyed your stay. We hope for the opportunity host your future stay in Washington, DC. All the best!

8/10 Good

Brendan

Travelled with family
Liked: Staff & service, amenities
Great location and attentive staff. Rooms were old and small with interior views of walls, request to overlook the park or west.
Stayed 4 nights in Mar 2024
Response from Kevin on 16 Mar 2024
Hello Brendan, Thank you very much for your feedback. We are delighted to know that you enjoyed your stay. We hope to host your future visit to Washington, DC. All the best!

8/10 Good

Emee

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from Sarah on 16 Mar 2024
Hello Emee,Thank you very much for your feedback. We are delighted to know that you enjoyed your stay. We hope to host your future visit to Washington, DC. All the best!

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
One of the best stays ive had in a while. Friendly staff at check-in and very clean room.
Stayed 2 nights in Mar 2024
Response from Kevin on 14 Mar 2024
Hello John, Thank you so very much for your feedback and the 4/5 rating. We are so delighted to know that you enjoyed your stay with us and found the staff friendly and the room very clean. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Excellent

Tiffany Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and great staff at the motel. Room was perfect and I enjoyed the coffee shop on the corner
Stayed 4 nights in Mar 2024
Response from Sarah on 14 Mar 2024
Hello Tiffany,Thank you so very much for your feedback and the 5/5 rating. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Excellent

Raju

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Kevin on 13 Mar 2024
Thank you for your positive feedback Raju, I am glad you enjoyed your experience and found our hotel to be excellent. We pride ourselves on providing the best possible service and I am glad we exceeded your expectations. Please make sure to come stay us again when you return to Washington and thank you for choosing the Hamilton hotel. Best Regards

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy, comfortable, service was key, very stylish. Loved how close it was to everything too, thank you!
Stayed 1 night in Mar 2024
Response from Jerry on 11 Mar 2024
Thank you for your positive feedback Samantha, I am glad you enjoyed your experience and found our hotel to be comfortable and in a great location. We pride ourselves on providing the best possible service and I am glad we exceeded your expectations. Please make sure to come stay us again when you return to Washington and thank you for choosing the Hamilton hotel. Best Regards

8/10 Good

Clelia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kevin on 13 Mar 2024
Thank you for your positive feedback Clelia, I am glad you enjoyed your experience. We pride ourselves on providing the best possible service and I am glad we exceeded your expectations. Please make sure to come stay us again when you return to Washington and thank you for choosing the Hamilton hotel. Best Regards

10/10 Excellent

ANGELIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot!
Stayed 1 night in Jan 2024
Response from Jerry on 11 Mar 2024
Thank you for your positive feedback Angelic, I am glad you enjoyed your experience staying with us. We pride ourselves on providing the best possible service and I am glad we exceeded your expectations. Please make sure to come stay us again when you return to Washington and thank you for choosing the Hamilton hotel. Best Regards

8/10 Good

Stephanie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. The restaurant was closed for a private event, which was a bummer but there were so many more options around within walking distance.
Stayed 1 night in Mar 2024
Response from Kevin on 9 Mar 2024
Thank you for your feedback, Stephanie. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kevin on 9 Mar 2024
Thank you for your review, Ruben. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Excellent

Ricardo Ocampo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Sarah on 26 Mar 2024
Hello Ricardo, Thank you for your rating. We are so delighted to know that you enjoyed your stay. We hope for the opportunity to host your future visit to Washington, DC.

10/10 Excellent

Lisandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Response from Kevin on 6 Mar 2024
Hello Lisandra, Thank you so very much for your 5/5 rating and review. We are so delighted to hear that you enjoyed your stay with us and found our location to be perfect. We look forward to hosting your future visit to Washington, DC. All the best!

10/10 Excellent

Tatiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean with a fancy lobby. Restaurant attached was convenient
Stayed 2 nights in Mar 2024
Response from Kevin on 5 Mar 2024
Hello Tatiana, Thank you so very much for your 5/5 rating and review. We are so delighted to hear that you enjoyed your stay with us and found our location to be good. We look forward to hosting your future visit to Washington, DC. All the best!

6/10 Okay

Deniz

Business traveller
Disliked: Staff & service
Considering the price I paid, it was disappointing. The rooms are old looking. It needs renovation. The only thing I liked about the room was the bed. The staff were not the friendliest. Its location is great but I will look for other options for my next visit.
Stayed 1 night in Mar 2024
Response from Sarah on 2 Mar 2024
Hello Deniz, Thank you for your feedback. I am sorry to hear that your stay fell below your expectations. We would like to gather more information about your stay. If you call the hotel and ask for a manager on duty we'd love to hear from you. Regards

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in DC! Clean, safe hotel
Stayed 2 nights in Feb 2024
Response from Kevin on 2 Mar 2024
Hello Kathy, Thank you so very much for your 5/5 rating and review and so happy to hear you found the hotel Clean and Safe. We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jaye and Sarah were awesome. Truly went out of their way to make us feel special. Kudos to both of these folks
Response from Kevin on 27 Feb 2024
Hello Kevin, Thank you for your feedback as well as the 5/5 rating. I am so very delighted to hear that you enjoyed your stay with us and thank you for the shout out regarding Jaye and Sarah, we love to here that the team is truly taking care of our guests. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very convenient location!
Stayed 3 nights in Feb 2024
Response from Kevin on 26 Feb 2024
Hello Marlene, Thank you so very much for your 10/10 rating and review. We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

10/10 Excellent

Allen, Dripping Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to both historical sites and excellent restaurants.
Stayed 2 nights in Feb 2024
Response from Kevin on 26 Feb 2024
Hello Alen, Thank you so very much for your 10/10 rating and review. We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

6/10 Okay

Beena

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Kevin on 26 Feb 2024
Hello Beena, I am sincerely apologetic of your experience. I'd like to gather more information about your stay. Please contact the hotel to speak with a manager. We'd like the opportunity to make things right with you. Best regards

4/10 Poor

Patricia

Stayed 2 nights in Feb 2024
Response from Kevin on 21 Mar 2024
Hello Patricia, I am sincerely apologetic of your experience. I'd like to gather more information about your stay. Please contact the hotel to speak with a manager. We'd like the opportunity to make things right with you. Best regards

10/10 Excellent

idit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. Sarah and Tony went over and above our expectations.
Stayed 1 night in Feb 2024
Response from Jerry on 20 Feb 2024
Thank you for your 5 star review idit. I am glad you enjoyed your experience and found our staff to be incredible. We pride ourselves on providing the best possible service and I am glad we exceeded your expectations. Thank you so much for giving Tony and Sarah the extra recognition, they were very pleased to read your comments and we greatly appreciate it. Please make sure to come see us again when you return to Washington and thank you for choosing the Hamilton Hotel. Best Regards

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and place to stay!
Stayed 3 nights in Jan 2024
Response from Sarah on 17 Feb 2024
Hello Jessica,Thank you very much for the 5/5 rating and your feedback. We are so delighted to know that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

8/10 Good

kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to all the main sites. Lobby was super clean however room could have used a bit more cleaning.
Stayed 1 night in Feb 2024
Response from Ashia on 14 Feb 2024
Thank you for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

10/10 Excellent

Ganchimeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet good
Stayed 1 night in Feb 2024
Response from Kevin on 12 Feb 2024
Hello Ganchimeg, Thank you so very much for your 5/5 rating and review. We are so delighted to hear that you enjoyed your stay with us and found our location to be very quiet. We look forward to hosting your future visit to Washington, DC. All the best!

10/10 Excellent

Margret

Stayed 1 night in Feb 2024
Response from Kevin on 21 Mar 2024
Hello Margret, Thank you so very much for your 5/5 rating and review and so happy to hear you found the hotel Clean and Safe. We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Thank you.
Stayed 1 night in Jan 2024
Response from Kevin on 11 Feb 2024
Hello Justin, Thank you so very much for your 5/5 rating and review. We are so delighted to hear that you enjoyed your stay with us and found our location to be good. We look forward to hosting your future visit to Washington, DC. All the best!

4/10 Poor

james

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Location is convenient
Stayed 2 nights in Dec 2023
Response from Kevin on 5 Feb 2024
Hello James, I am sincerely apologetic of your experience. I'd like to gather more information about your stay. Please contact the hotel to speak with a manager. We'd like the opportunity to make things right with you. Best regards, Kevin

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kevin on 21 Mar 2024
Hello Alfred, Thank you so very much for your 5/5 rating and review. We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

6/10 Okay

Jody M

Stayed 3 nights in Jan 2024
Response from Kevin on 4 Feb 2024
Hello Jody M, Thank you so very much for your review. We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- beautiful hotel!
Stayed 1 night in Jan 2024
Response from Kevin on 28 Jan 2024
Hello Megan, Thank you so very much for your 5/5 rating and review. We are so delighted to hear that you enjoyed your stay with us and found our location to be good. We look forward to hosting your future visit to Washington, DC. All the best!

10/10 Excellent

Olga, West Hollywood

Stayed 1 night in Jan 2024
Response from Kevin on 24 Jan 2024
Hello Olga Thank you so very much for your 5/5 rating and review. We are so delighted to hear that you enjoyed your stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

2/10 Terrible

Myles

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hated this place!
Stayed 1 night in Jan 2024
Response from Jerry on 28 Jan 2024
Hello Myles, Thank you very much for you feedback and for taking the time to speak with me. Again we are truly sorry the stay was not go as expected. All the best!