Wang Kha Tours and Activities

Clean room, very high quality hotel and staff helpful.

The Landmark Bangkok is a sister hotel of the original Landmark in London. You would expect that The Landmark Bangkok would be synonymous in characteristics to the London branch, which is one of the leading hotels in the world. The Landmark Bangkok however, failed to deliver. I was expecting a luxurious oasis but was instead greeted with a pretty average hotel. I booked a VIP Premium Club Room which was small and not spacious. There was no elegance or luxury. Breakfast was not at all appealing. Staff were pleasant, but not overly friendly like other hotels I have stayed in Thailand. I come often for work. What shocked me the most was I saw two separate gentlemen come back to the hotel with prostitutes that they picked up in the road outside. This class of hotel should not allow this. I understand that this may go on in a hostel but not a world-renowned luxury hotel. More staff and concierge need to be visible. I was never greeted or made to feel like a VIP. I had high expectations but was left disappointed. The only positive was location. The hotel is located in the heart of Sukhumvit and a short walk from Nana BTS Station with bars, shopping and restaurants on your doorstep. Very clean. There are better 5 Star hotels in Bangkok.

We booked and paid for 6 people in the family room - however on arrival there was only bedding for 5 people and we were told we had to pay extra per night for bedding for the 6th which was very disappointing!