Top Hotels Near Wachusett Mountain State Reservation in from NZ$186

"Fire alarm went off at 2:00 am. Staff didn't provide any instruction or input to the situation. After the fire department arrived, the alarm was shut off . We were told that it was problem in the mechanical room. Hotel did absolutely nothing to compensate for the situation. Having an important meeting the next day and being awaken in the middle of the night made the next day challenging. I would have thought the hotel would have comp'd breakfast or something. My takeaway is the customer experience doesn't matter as long as you pay the bill. "

"Pool should close a bit later than usual "

"Yes but the room is a lot dusk"

"Hot tub not hot. Bathroom in room was dirty but loved hotel"

"Location was perfect. Rooms were updated and the amenities were perfect. "

"Good stay"

"Staff- sleeping during of operation. We have to ring numerous time all the while he is passed out at the back of high counter. Cleaning lady mention is he sleeping again. So must be a regular occurrence Maintenance- suspicious cc transactions. Why check in is pain ful by asking information again. Id’s cards are handed already then why do you need to fill up the form again? Room- running water with sewage smell, faucet , tub . Wait for couple of minutes before the water can go down the drain. Security- solicited homeless around, then sheriff around. Go figure the noise "

"Rooms were dated and carpet stained and a bit dirty. Staff very passive, not super friendly and when asked about Uber eats, replied not sure something left on table with no one around. Dismissive. "

"Bathroom should have a safety grab bar in the shower as well as hooks for towels."