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"This was our second CitizenM experience. It was nearly identical to our first stay in Boston. The customer service was excellent. The location is perfect. Facilities were good. We’d stay again. You have to not mind that the bathroom sink, toilet and shower is in the room and two people will be jumping over another to get out of bed. "

"Clean hotel"

"Great comfortable stay. Wonderful hotel with great lighting which is usually a problem with hotels. If pushed to give a criticism, the bathrooms could have had deeper shower trays and bigger basins, that’s all. Would definitely stay again!"

"We stayed here the night before a cruise. There is an excellent food hall attached to the hotel, and in the morning we just walked across the street to the terminal. Although we didn’t venture outside the hotel, it appeared to be a bustling dining and entertainment area. The rooms were immaculate, and the hotel had a really modern quirky feel. Finally, the staff was very helpful, and even printed our boarding passes for us."

"Highly recommend. No complaints. Thanks for a lovely stay. "

"The place is very clean and the staff were friendly and helpful "

"I cannot express enough, how much we enjoyed our stay at The James Hotel! Between the amazing staff, the lovely room and the amenities as well as the proximity to everything while in Rotterdam, our stay was perfect. We would recommend staying at this hotel to anyone. "

"Loved this hotel "

"You should put on some stickers on the glass from bar to outside, because I couldn’t find the exit to the terrace and I bumped my head on the window"