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Grandhotel Starý Smokovec

4.0 star property
Morning coffee awaits on the sun-filled terrace before a day of skiing or exploring, while the peaceful gardens offer a perfect retreat from everyday stress.

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Families find an ideal upscale retreat at Grandhotel Starý Smokovec in the city center. The property features a coffee shop, spacious terrace, playground, ski lessons, and kids' club activities. Parents appreciate the garden for relaxation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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About this property

Grandhotel Starý Smokovec

  • Upscale family-friendly hotel in the city centre
  • You can look forward to an airport shuttle, a terrace and a coffee shop/cafe at Grandhotel Starý Smokovec. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and skiing lessons. Treat yourself to a facial, a manicure/pedicure or a massage at Grand Spa, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), bike hire and a children's club (surcharge)
    • A lift, tour/ticket information and meeting rooms
  • Room features
  • All 75 rooms boast comforts such as 24-hour room service and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Daily housekeeping, desks and phones

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 37.0 per day.
Cots (infant beds) are available for EUR 37.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 7 for children
  • Nearby parking fee: EUR 10 per day (66 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 37.0 per day
  • Rollaway bed fee: EUR 37.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Grandhotel Starý Smokovec have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Grandhotel Starý Smokovec pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Grandhotel Starý Smokovec?

Self-parking is free at this property.

What time is check-in at Grandhotel Starý Smokovec?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grandhotel Starý Smokovec?

Checkout is at 10 AM.

Where is Grandhotel Starý Smokovec located?

Located near the slopes, this Vysoké Tatry hotel is situated in the mountains, within a 5-minute walk of Hrebienok and Tricklandia, and is convenient for winter sports, such as cross-country skiing and snow tubing. Tatra National Park and Múzeum tatranskej kinematografie a fotografie are just steps away. Stary Smokovec Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 70 out of 128 reviews
Rating 8 - Good. 43 out of 128 reviews
Rating 6 - Okay. 10 out of 128 reviews
Rating 4 - Poor. 3 out of 128 reviews
Rating 2 - Terrible. 2 out of 128 reviews

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un bel hotel au style un peu desuet mais plein de charme. Un personnel souriant et prevenant, surtout Olivia.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandhotel Stary Smokovec - quality always assured

I stayed at this hotel during my business trip for one night. At my arrival the check in was super quick by very professional staff. The room was very nice, clean and spacious, furniture very stylish and modern making you feel like in 5* hotel. Bathroom was nice and good to with basic supplies provided. Hotel’s a la carte restaurant provides a variety of delicious food and the staff is very professional, nice and welcoming. The entire interior of the hotel is very unique as the hotel has a very famous history. I fully recommend this hotel to anybody visiting Stary Smokovec in High Tatras in Slovakia.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dovolená ve Vysokých Tatrách

Úžasný hotel, kde se začala psát historie od roku 1905. Hotel má úžasné detaily, která se dnes již nevidí. Krásné místo k odpočinku ve Vysokých Tatrách. Služby v hotelu jsou na velmi vysoké úrovni.Personál je profesionální. Mám rád toto místo a pravidelně se vracím. Kouzelné jsou apartmány hotelu.
apartmán
apartmán
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendido

Storico hotel dei Tatra. Tutto perfetto, cibo ottimo, spa rilassante
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

Ondrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for family events

Great service, special family event was perfectly organized, all very helpful
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious stay

Very friendly amd helpful staff, clean, grand, beautiful hotel with great services. Very nice pool suitable for small swimming and rest with wellness. Giod cake and coffee, great breakfast and dinner. It was pretty luxurious stay. I would come back.
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein schönes Hotel mit Flair

Ein schönes 4 Sterne Hotel in der Hohen Tatra. Wir haben eine Familien Suite mit Halbpension gebucht und es hat sich gelohnt. Wunderschöner Ausblick auf die Berge, 2 wiklich große Zimmer mit 2 Bädern, ideal für eine 4 köpfige Familie, gutes Essen, Alles hat gepasst. Der Wellnessbereich ist relativ klein aber hat gereicht. Wir kommen sicher wieder.
Stayed 5 nights in Jul 2020
Verified

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Velmi prijemny pobyt, avsak v noci som sa budil na zimu v izbe. Personal bol velmi mily.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Mátyás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Júl

Vsetko bolo v poriadku;)
Stayed 1 night in Jul 2020
Verified

8/10 Good

Libor

Liked: Cleanliness, staff & service, room comfort
Old but clean. Amazing sauna.
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

super Personal, schöner Aufenthalt

Das Personal war sehr zuvorkommend, aufmerksam und sehr freundlich. Das Hotel ist schön eingerichtet, besonders die Kronleuchter im Esssaal haben uns gefallen. Frühstück wie auch Abendessen waren super und abwechslungsreich. Location ist auch perfekt: 2min neben einer Bahn für auf den Berg und etwa in der Mitte zu den anderen Ausflugspunkten. Einziger Kritikpunkt: Im Wellnessbereich hat es Kinder und Leute in Badeanzügen, obwohl es klar als Nacktbereich (wegen Sauna) deklariert ist. Das Personal hat dies zwar gesehen aber nicht reagiert, was ziemlich schade und störend war. Zudem hat es einige Fliegen/Käfer im Zimmer gehabt - war zwar nicht schön, aber die kamen von draussen, es hat in dieser Region aussergewöhnlich viele. Das Zimmer war ansonsten perfekt sauber, darum ist es aufgefallen.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tatranská klasika
Stayed 1 night in Jun 2020
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pěkný, ale musite počítat s tím že se jedná o zrekonstruovaný starý hotel a ne vše je úplně dokonalé.
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krasny pobyt

Bolo super
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Viera

Liked: Room comfort

Luxusny hotel v starom štýle

Hotel v tichom prostredi , uslužný personal wellness cez vikend preplnený je prístupny aj pre ludi čo nie sú ubytovaný. Hotel nám odmietol vystaviť fakturu za ubytovanie dôvod uviedol taký že nemôžu, lebo platba nešla cez ich zariadenire čo nás nemilo prekvapilo a tento hotel už nenavštivime
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Mikael

Liked: Cleanliness, staff & service, room comfort
Som vanligt trevligt och bekvämt. Pampig byggnad. Personalen på spat kunde varit lite mer välkomnande.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Milan

Liked: Cleanliness, property conditions & facilities, room comfort

Pekny zrekonstruovany prijemny hotel

Pekny zrekonstruovany prijemny hotel s peknym wellness, ale je malo lehatek u bazenu - malokdy je moznost najit volne. Take pri veceri, kdy je hodne hostu bych doporucil vice personalu v restauraci. Jidlo vyborne, prostredi hezke. Radi se vratime.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, elegant hotel! Excellent food in the hotel restaurant. Check out is a bit early, but the staff kindly extended our check-out time given that we arrived in the evening.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Grandhotel Starý Smokovec was a luxury resort hotel prior to WWII. It has been restored to reflect its elegant past with a timeless appeal.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic to stay in such a wonderful historic hotel in an unbelievably beautiful location.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful classic hotel

A classic hôtel with lots of history, we loved our room that was recently renovated and comfortable. Clean, quiet and nice to have a separate bedroom. The main dining room was nice and the breakfast and dinner buffets were delicious and excellent with a wide choice. We also liked the game room area with the two pool tables. Swimming area should be bigger for the size of the hotel and opening time is rather limited ( from 15:00 to 21:00). Outside parking can be difficult when the hotel is full. We would recommend this hotel to enjoy the old world ambience
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Liat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

טירת החלומות

מיקום מצויין של המלון, ארוחת בוקר נהדרת, ספא טוב מאוד, חדרים מרווחים
Stayed 7 nights in Jul 2019
Verified

8/10 Good

HAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended hotel

For a spa hotel ther is no enough massage rooms, We were 3 ladies and there are only 2 rooms
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a classic hotel with all the expected services, very few hotels like that in the US now days.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Frühstück war sehr gut, von allem genügend vorhanden. Es fehlte nur an Obstsäften. Leider waren die Betten sehr schmal. In diesen Betten habe ich mich nicht wohl gefühlt und nicht den benötigten Schlaf gefunden . Ausserdem konnten wir den Pool leider nicht morgens nutzen. Das ist ein großes Bedauern.
Stayed 7 nights in May 2019