Vourvoulos Holidays from NZ$3,797

Shower not very good, but would stay again

When I arrived to my room the safe wasn’t working. Even though I reported it, I was told an engineer was coming the following day by Alex. No one turned up After waiting around all day and wasn’t even booked in when I spoke to the manager. Only when I escalated it to Hotels.com did the manager change the batteries and tell my husband how to override the safe as a button was missing. The breakfast is not as shown on the pictures and these need updating, There is an even a charge for cereal, you get the same thing everyday, bought out to you, no choice of what you wait, it was wasteful. Other guests have also reported safe issues. Shame as it’s a lovely location and I had recommended it to a few people but since this escalated they too have been put off. It’s a shame that the hotel couldn’t admit their mistake and resolve the matter professionally. There are lots of beautiful places nearby, and ones that give you the basics like cereal for free with breakfast and a working safe without all the hassle I had to endure on my holiday.

Owners were really nice and helpfull. Great stay, loved the location and the room. Breakfast was included, which was nice

Staff and breakfast

We loved our stay, the staff went above and beyond, and the property is beautiful with ocean views & a stunning pool. Amazing location in Oia as well, everything is walking distance & the entrance is right by the taxi drop off in the town which was very convenient.