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"Just ok, big rooms but needs a renovation"

"Super Hotel, amazing view, nice, friendly and beauty employees. Recommend. Greetings from Germany"

"The hotel is on amazing place, the hotel is ideal for families, the staff is friendly and helpful."

"Great atmosphere, nice restaurant, beautiful surroundings, although isolated. Poor room service, they just removed the garbage, beds were a mess always, not much English speaking, some yes, but it was not easy to get around."

"Overall we had great 24 hrs stay here with my friends. Staff was helpful, food was great, rooms comfy, pools and sauna very good, outside area for activities excellent. "

"Clean, Cosy and Nice"

"Good place to stay, clean and large rooms, good breakfast, great location. A pity that English is mostly not an option. "

"Super friendly and helpful staff, my husband and I got some trouble on our way to Jesenik, and the staff was super understanding and pacient with us! Loved the facilities, definitely a place to rest and decompress. The pool and sauna are amazing, and the views from there during the winter are incomparable. We will come back for sure! Loved it here!"

"We recently stayed at this hotel for a 3-day getaway, and it was fantastic. The hotel appears to be recently renovated, featuring clean and comfortable rooms. The breakfast was delicious and well-organized, ensuring each room knows exactly where to sit, which avoids any confusion. However, breakfast hours are a bit limited, running only from 8-9 AM. One downside was the mini-golf course. It requires an extra fee to play, but it felt quite outdated and in need of refurbishment. Overall, it...

"I prepaid the stay partly by redeeming Expedia reward points, partly with a credit card. However the property billed me upon checkout, apparently for the value of the redeemed points. This was a very unwelcome surprise."

"Moc hezky hotel zvenci i uvnitr, vsude cisto a teplo, nic nam nechybelo, a vyuzili jsme i privatni wellness, bylo levne. Nedaleko byla sjezdovka, na niz jsme dosli v klidu pesky, v hotelu pak susarna s moznosti uskladneni snowboardu. Komunikace s pani spravcovou byla vyborna."

"No hot water in room first night. Fixed next day. Both nights very noisy from restaurant cleaning below room. Had to make reservation for pool and spa area, but it quickly filled up with people. Some brought alcohol to hot tub. Small children were jumping in and out of hot tub. Don't know why reservation was needed or rules about alcohol and children were posted. Did not receive any refund or discount for lack of hot water in room. Due to overcrowding in spa, noise both evenings from staff in...