Exterior

Reviews of Comfort Inn Hanford Lemoore

2.5 out of 5
Comfort Inn Hanford Lemoore
10 N Irwin St, Hanford, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 368 out of 772 reviews" "
Rating 8 - Good. 267 out of 772 reviews" "
Rating 6 - Okay. 75 out of 772 reviews" "
Rating 4 - Poor. 36 out of 772 reviews" "
Rating 2 - Terrible. 26 out of 772 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Star

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very accommodating staff and I absolutely loved how welcoming they were upon walking into the front office. They helped me and made my stay extra special
Stayed 2 nights in Apr 2024

10/10 Excellent

Shirley

Stayed 2 nights in Apr 2024
Response from Customer Care Team on 23 Apr 2024
Many thanks for awarding us a 5/5 rating, Shirley! We are incredibly grateful you took the time out of your busy schedule to rate our hotel, and we are delighted that you had a great experience at Comfort Inn Hanford Lemoore. We strive to ensure that every guest staying with us leaves 100% satisfied, and we are thrilled that we achieved said task with you. It was a pleasure to host you, and we can't wait to have you back with us soon. Thank you for choosing us. Safe travels!Best Regards, Guest Experience Team

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this property. It is clean and well maintained. There are 2 parking lots so we never had trouble finding a parking spot. It is quiet besides the train that goes by but ear plugs are supplied so that helps. The bathroom is spacious and the water gets really hot. The staff is super friendly. Everyone from the receptionist to the housekeeper to the maintenance worker says good morning. There is a good variety of breakfast foods. There are only two areas of improvement that i would suggest. The bathroom gets steamy and would benefit by an exhaust fan. The mattress is not very comfortable at all! My husband and I both woke up achy as well as friends also staying there.
Stayed 4 nights in Mar 2024
Response from Customer Care Team on 27 Mar 2024
Dear Richard, Thank you for making Comfort Inn Hanford Lemoore your hotel of choice on this journey and for giving us a positive review. We sincerely appreciate your honest feedback and your continued patronage. It is very rewarding to hear your perspective on our hotel, and we are grateful that you have recognized our efforts to keep our property clean and well-maintained. It's a pleasure to read about your positive interactions with our friendly staff, and we are delighted that you enjoyed our breakfast variety. As we strive to ensure your convenience during your stay, we are happy to learn that you had a seamless parking experience and that the earplugs helped alleviate the train noise. Thank you for acknowledging the spacious bathroom and the hot water. Your encouraging words motivate us to keep pushing forward and continue striving for excellence in our product/service. We always welcome constructive feedback, as it allows us to identify areas for improvement and enhance the overall experience for our guests. We have noted your comment about the exhaust fan and shared your suggestion with our dedicated management team for consideration. Please accept our heartfelt apologies for the discomfort you and your husband experienced due to the mattress. Your comfort is of utmost importance to us, and we assure you we'll use your insights for the betterment of the guest experience. We trust that everything else was to your satisfaction, and we look forward to welcoming you back soon and hope to exceed your expectations on your next visit. Thank you for choosing us. Safe travels!Best Regards, Guest Experience Team

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Customer Care Team on 13 Mar 2024
Dear Sharon, Thank you for choosing to stay with us and rating your recent stay at Comfort Inn Hanford Lemoore with five stars! It is gratifying to know that we have provided you with suitable accommodation for your trip here and succeeded in delivering a great guest experience at our hotel in Hanford. We look forward to being your preferred choice here in the future and hope to see you again soon. Safe travels!Best Regards, Guest Experience Team

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and service. The breakfast was so good. Thank you
Stayed 2 nights in Feb 2024
Response from Customer Care Team on 7 Feb 2024
Dear Bryan, We are always pleased to receive feedback from our guests in relation to their stays at Comfort Inn Hanford Lemoore, and we are delighted with your rating and comments - thank you very much. It's great to hear you liked our service and convenient location, and it brings us immense joy to know you enjoyed our complimentary breakfast so much. It was a pleasure to host you, and we can't wait to have you back soon for another 5-star experience. Thank you for choosing us. Safe travels!Best Regards, Guest Experience Team

10/10 Excellent

Halton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the main street and local eateries. Lovely location
Stayed 1 night in Jan 2024
Response from Customer Care Team on 2 Feb 2024
Dear Halton, Thank you for making Comfort Inn Hanford Lemoore your hotel of choice on this journey and for taking the time to review us. We are thrilled to hear that you had a 5-star experience with us! Our great location is a point of pride for us, being conveniently located off State Route 198 and close to shopping, restaurants, entertainment, attractions, etc., and we are pleased to know that our location was a highlight of your visit, too. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for staying with us on this journey. Safe travels, and see you again soon!Best Regards, Guest Experience Team

10/10 Excellent

Kelly

Stayed 1 night in Jan 2024
Response from Customer Care Team on 29 Jan 2024
Thank you so much for the 5 out of 5 rating, Kelly - it's greatly appreciated! We hope your stay was comfortable and you enjoyed your time at Comfort Inn Hanford Lemoore. It was a pleasure to host you, and we can't wait to welcome you back for another pleasant and positive experience. Have a safe trip, and see you again soon!Best Regards, Guest Experience Team

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Day front desk person was amazing! Getting maintenance right up to fix our heater, helping us find shops we wanted, etc.
Stayed 4 nights in Jan 2024
Response from Customer Care Team on 12 Jan 2024
Dear Kristi, We are always pleased to receive feedback from our guests in relation to their stays at Comfort Inn Hanford Lemoore, and we are delighted with your rating and comments - thank you very much. At our hotel, we take great pride in serving our guests and exceeding their expectations, and we are thrilled to hear that our day shift front desk personnel provided you with exceptional service with regard to your queries and concerns. Thank you for sharing your experience with us and acknowledging our staff's efforts. We'll be sure to pass your kind words along to the concerned team member, who we know will be delighted to read your comments. It was our pleasure to host you on this trip, and we look forward to seeing you again soon so we can share another memorable experience with you. Enjoy your travels, and thank you for choosing us!Best Regards, Guest Experience Team

10/10 Excellent

Tyrone D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Customer Care Team on 4 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 30 Dec 2023
Dear guest, Thank you for taking the time to review us and leave us a 5 out of 5 rating. Your satisfaction is our top priority, and we are thrilled that we hit the mark for you! We appreciate you choosing Comfort Inn Hanford Lemoore for your accommodations on this trip, and we look forward to serving you again soon. Enjoy your travels & happy holidays Best Regards, Guest Experience Team

10/10 Excellent

Neri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 26 Dec 2023
Neri, thank you for choosing Comfort Inn Hanford Lemoore for your accommodation and for taking the time to leave us a review. We greatly appreciate your wonderful rating and hope you had an enjoyable stay with us. We eagerly anticipate your return and look forward to welcoming you back for another 5-star experience. Have a safe trip!Best Regards, Guest Experience Team

10/10 Excellent

teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Helpful and courteous Such a convenient location and family friendly
Stayed 1 night in Dec 2023
Response from Customer Care Team on 19 Dec 2023
Many thanks for the 5 out of 5 rating, Teresa! We are delighted to read about your recent experience at Comfort Inn Hanford Lemoore. It's great to know that you enjoyed our family-friendly accommodations and the convenient location, and we appreciate your kind words for our staff. We also hope your stay was relaxing and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future. Have a safe trip, and thanks again for choosing us!Best Regards, Guest Experience Team

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not quiet— I guess we are next to some workroom— or ???
Stayed 1 night in Dec 2023
Response from Customer Care Team on 19 Dec 2023
Dear Gary, Thank you for choosing to stay at Comfort Inn Hanford Lemoore and leaving us a 5-star review. We appreciate both. We hope your stay was pleasant and you had easy access to everything you needed. We apologize for the noise issue that may have caused you some inconvenience. We wish you had alerted us to this issue during your stay, as we could have moved you to another, more peaceful room, if available, to make your stay as comfortable as possible. Whatever we can do, we are happy to. We trust that everything else was to your satisfaction, and we look forward to having you back soon and hope to delight you with an even better stay during your next trip to the area. Safe travels!Best Regards, Guest Experience Team

10/10 Excellent

teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful Breakfast is great
Stayed 1 night in Dec 2023
Response from Customer Care Team on 13 Dec 2023
Thank you so much for the 5-star review, Teresa - it's truly appreciated! We hope your stay at Comfort Inn Hanford Lemoore was comfortable and you had easy access to everything you needed. Your satisfaction is what drives us, and we can't wait to welcome you back for another pleasant and positive experience. Have a safe trip, and see you again very soon!Best Regards, Guest Experience Team

10/10 Excellent

Dave

Travelled with family
Frendly staff, covenant location. Handicap features were good
Stayed 4 nights in Nov 2023
Response from Customer Care Team on 6 Dec 2023
Dear Dave, Thank you for choosing Comfort Inn Hanford Lemoore for your accommodations. We are pleased to know that you had a 5-star experience at our hotel! We are glad that you found our staff friendly and the location convenient, and it's great to hear that you appreciated the hotel's accessible features. We also hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area. Safe travels!Best Regards, Guest Experience Team

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Microwave and fridge in room.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 6 Dec 2023
Dear Anthony, Thank you for choosing to stay at Comfort Inn Hanford Lemoore and leaving us a 5-star review. Your feedback is greatly appreciated. We hope your stay was comfortable and you enjoyed the room amenities. See you soon for another pleasant stay during your next trip to the area. Until then, safe travels!Best Regards, Guest Experience Team

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Customer Care Team on 19 Dec 2023
Thank you for taking the time to review your stay at Comfort Inn Hanford Lemoore, Steve. Your feedback is greatly appreciated! We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we can't wait to welcome you back for another 5-star experience! Have a safe trip, and thanks again for choosing us!Best Regards, Guest Experience Team

6/10 Okay

David

Liked: Cleanliness, staff & service
Staff was great. Clean room with comfortable bed. Very noisy from sound of mini-fridge and air conditioning
Stayed 3 nights in Nov 2023
Response from Customer Care Team on 29 Nov 2023
Dear David, Thank you for taking the time to post your review. We are glad that you found the room clean and bed comfortable, and it's nice to know that our staff left a positive impression on you. We also hope you had easy access to everything you needed. While it sounds like your overall experience was satisfactory, we really would have wanted you to love your time with us. We apologize for the noise disturbance that caused you some inconvenience, and we thank you for sharing your feedback with us, as this allows us the opportunity to improve future guest satisfaction. Our maintenance team has been alerted to your comments so that they can take immediate action to address the noise issues you have highlighted with the mini-fridge and air conditioning unit. For future travels, please know that our front desk is always available to resolve your concerns right away, so kindly do not hesitate to reach out if there is ever something that needs to be addressed. We trust that everything else was in order, and we look forward to an opportunity to welcome you back and hope to delight you with a superior experience during your next trip to the area. Until then, have a safe trip!Best Regards, Guest Experience Team

8/10 Good

Myk

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Needs updating Just a refresh
Stayed 1 night in Nov 2023
Response from Customer Care Team on 27 Nov 2023
Dear Myk, Thank you for choosing to stay with us and leaving us a positive rating. We really appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. At Comfort Inn Hanford Lemoore, we are committed to providing an exceptional guest experience and consistent, high-quality accommodations and amenities, so we appreciate the opportunity to enhance our facilities for the satisfaction of our future guests. We have taken your feedback on board, and we will see what we can do about having some updates to the property soon. We trust that everything else was to your satisfaction, and we look forward to welcoming you back when you return to Hanford. Have a safe trip, and see you again very soon!Best Regards, Guest Experience Team

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Comfort Inn
Good service and friendly staff. The room was clean, and the mattresses were comfortable. The breakfast was delicious, and the staff helped me to prepare the waffles. Additionally, its proximity to downtown enhances the overall convenience, making it an ideal choice for those wanting both comfort and easy access to the city center.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 16 Nov 2023
Dear Laura, Thank you for the 5-star review. Your feedback is greatly appreciated! We are glad that you found the room clean, mattresses comfortable, and staff friendly, and it's nice to read that our location was convenient for you. We are also happy to hear that you enjoyed our breakfast offering and that our service was to your satisfaction, and we appreciate that you have acknowledged our staff for assisting you in preparing the waffles. Thank you for choosing Comfort Inn Hanford Lemoore for your stay in Hanford. It was a pleasure to host you, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Care Team on 14 Nov 2023
Dear Maria, Many thanks for the stellar review. We really appreciate it. We hope your stay was comfortable and you enjoyed your time at Comfort Inn Hanford Lemoore. It was a pleasure to host you, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The staff was beyond nice and accommodating, and the free breakfast was pretty good. Would definitely stay here again.
Response from Customer Care Team on 14 Nov 2023
Dear Kristin, Thank you for the glowing review! We are glad that you enjoyed our clean accommodation and complimentary breakfast, and we are so grateful for your kind words for our staff. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back at Comfort Inn Hanford Lemoore many more times in the future. Thank you for choosing us!Best Regards, Guest Experience Team

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 8 Nov 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a safe place to stay with great staff. The amenities are good and the room is set up for a good place to work.
Stayed 3 nights in Oct 2023
Response from Customer Care Team on 7 Nov 2023
Dear Aaron, It is great to receive feedback from you regarding your recent stay at Comfort Inn Hanford Lemoore, and we are pleased to hear that you had a positive overall impression of our staff and accommodations. We are glad that you enjoyed the hotel amenities, and it's nice to know that you felt safe during your stay with us. We also appreciate your kind words for our staff. Thank you for your review. It was a pleasure to host you, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

8/10 Good

CLAUDIA

Liked: Amenities
Staff was friendly.
Stayed 1 night in Oct 2023
Response from Customer Care Team on 31 Oct 2023
Hey Claudia, Thank you for the positive rating. We appreciate it. We are glad that you found our staff friendly, and we hope your stay at Comfort Inn Hanford Lemoore was comfortable and you had easy access to everything you needed. Please do let us know if there is anything that we can do to make the next experience even more enjoyable for you. We look forward to having you back soon for another pleasant stay during your next trip to the area.Best Regards, Guest Experience Team

10/10 Excellent

Emad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok hotel and friendly staff. Good br
Stayed 1 night in Oct 2023
Response from Customer Care Team on 31 Oct 2023
Hey Emad, Thank you for choosing to stay at Comfort Inn Hanford Lemoore and rating your experience as positive. We appreciate you telling us that you found our accommodation satisfactory and the staff friendly, and we hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Care Team on 31 Oct 2023
Hey Robin, Many thanks for the stellar review. We appreciate it. We hope your stay at Comfort Inn Hanford Lemoore was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another great stay during your next trip to the area.Best Regards, Guest Experience Team

10/10 Excellent

Joleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Care Team on 24 Oct 2023
Hey Joleen, Thank you for the positive rating. We appreciate it. We hope your stay at Comfort Inn Hanford Lemoore was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area.Best Regards, Guest Experience Team

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find at night time. The food could be better for breakfast. Coffee was not good.
Stayed 1 night in Oct 2023
Response from Customer Care Team on 31 Oct 2023
Hi Mark, Thank you for the positive rating. We appreciate you telling us that our accommodation was easy to locate at night. We hope your stay was pleasant and you had a comfortable night's rest at Comfort Inn Hanford Lemoore. Sorry to hear that our breakfast and coffee offerings fell short of your expectations. We thank you for sharing your feedback with us, and rest assured that we will work on improving our food quality and coffee facilities for future guests. We trust that the positives of your visit outweighed any downsides, and we look forward to welcoming you back when you return to Hanford.Best Regards, Guest Experience Team

10/10 Excellent

Roberto

Nice place
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 17 Oct 2023
Hey Roberto, Thank you for the positive rating. We appreciate it. We are glad that you liked our accommodation, and we hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back at Comfort Inn Hanford Lemoore many more times in the future.Best Regards, Guest Experience Team

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Customer Care Team on 13 Oct 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It close to downtown
Stayed 1 night in Oct 2023
Response from Customer Care Team on 10 Oct 2023
Hey Donna, Thank you for the positive rating. We appreciate it. We are glad that our location suited you, and we hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back at Comfort Inn Hanford Lemoore many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Will definitely be back again.
Stayed 1 night in Oct 2023
Response from Customer Care Team on 17 Oct 2023
Hey Megan, Thank you for the positive rating. We appreciate it. We are glad that you liked our accommodation, and we hope your stay was comfortable and you had easy access to everything you needed. We are happy to know that you will revisit us, and we look forward to having you back at Comfort Inn Hanford Lemoore many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jess was an awesome check in clerk, very friendly and very helpful.
Stayed 1 night in Sep 2023
Response from Customer Care Team on 3 Oct 2023
Hey Richard, Thank you for the lovely review. We appreciate you personally recognizing Jess for the great service at check-in, and we hope your stay at Comfort Inn Hanford Lemoore was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and quiet. The shower is very nice, sink area very useful and convenient. Downtown Hanford is oretty quiet especially during the week, so the hotel was oretty quiet, slept well.
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 28 Sept 2023
Hey Louis, It is great to receive feedback from you regarding your recent stay at Comfort Inn Hanford Lemoore, and we are pleased to hear that you had a positive overall impression of your visit. We are glad that you liked the shower and found the sink area functional and convenient and the room clean and quiet, and it's nice to know that you had a good night's sleep at our hotel. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with all of Downtown Hanford within walking distance. Friendly and helpful staff. Decent breakfast. Overall, a good value, and I would stay here again.
Stayed 3 nights in Sep 2023
Response from Customer Care Team on 25 Sept 2023
Hey Ryan, It is great to receive feedback from you regarding your recent stay at Comfort Inn Hanford Lemoore, and we are pleased to hear that our accommodation offered you good value for money. We are glad that you found our staff friendly and helpful and the location convenient, and it's nice to read that our breakfast offering was to your satisfaction. We also hope your stay was comfortable and you had easy access to everything you needed. We are happy to hear that you will revisit us, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

SARA, San Juan Capistrano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Customer Care Team on 25 Sept 2023
Hey Sara, Thank you for the positive rating. We appreciate it. We hope your stay at Comfort Inn Hanford Lemoore was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area.Best Regards, Guest Experience Team

6/10 Okay

Kelly

Business traveller
Liked: Cleanliness, staff & service
The room appeared to be clean, but the property is somewhat old and is not up to date. The room was dark. The refrigerator and the microwave were sitting on the floor (Microwave on top of the refrigerator) but not in a case. The front desk people were extremely nice and helpful.
Stayed 1 night in Sep 2023
Response from Customer Care Team on 19 Sept 2023
Hi Kelly, Thank you for your review. We appreciate you telling us that you found the room clean, and it's nice to know that our helpful front desk staff left a positive impression on you. At Comfort Inn Hanford Lemoore, we strive to deliver a great guest experience, but it sounds like we did not achieve our goal on this occasion. We apologize for the aspects of your room and our hotel that fell short of your expectations, and we regret any inconvenience caused. Your voice is important to us, and we will review all your comments in detail and put them to good use for the betterment of the guest experience. We hope to earn your business on future travels so that you can see our continuous improvement.Best Regards, Guest Experience Team

10/10 Excellent

Jose de jesus Del

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice service
Stayed 1 night in Sep 2023
Response from Customer Care Team on 19 Sept 2023
Hey Jose, Thank you for the positive rating. We are glad that you found our property clean, and it's nice to know that our service was to your satisfaction. We also hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back at Comfort Inn Hanford Lemoore many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, friendly, clean and comfortable bed and room. Clean area for breakfast and nice food.
Stayed 1 night in Sep 2023
Response from Customer Care Team on 19 Sept 2023
Hey Darlene, It is great to receive feedback from you regarding your recent stay at Comfort Inn Hanford Lemoore, and we are pleased to hear that you had a positive overall impression of your visit. We are glad that you found the bed and room clean and comfortable, the breakfast area clean, and our staff friendly, and it's nice to read that our food offering was to your taste. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 19 Sept 2023
Hey Jose, Thank you for the positive rating. We appreciate it. We hope your stay at Comfort Inn Hanford Lemoore was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area.Best Regards, Guest Experience Team

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Great location
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 22 Sept 2023
Hey Michael, Thank you for the positive rating. We are glad that you liked the location, and it feels great to hear that our staff impressed you. We also hope your stay at Comfort Inn Hanford Lemoore was comfortable and you had easy access to everything you needed. Please do let us know if there is anything that we can do to make the next experience even more enjoyable for you. We look forward to having you back soon for another pleasant stay during your next trip to the area.Best Regards, Guest Experience Team

10/10 Excellent

Mary Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Enjoyed our 2 night stay. We were greeted with friendly staff at check in and each day walking through the lobby staff acknowledged us in a friendly manner. Room was very clean, beds comfortable and bathroom sparkled. The hotel is next to a train track but we did not have any issues with noise. The morning breakfast was a plus and the offerings were fresh. The waffles were especially wonderful. We will be staying again since we have family that lives in the area.
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 19 Sept 2023
Hey Mary, We are always pleased to receive feedback from our guests in relation to their stays at Comfort Inn Hanford Lemoore, and we are delighted to hear that our accommodation exceeded your expectations. We are glad that you found the room clean, the beds comfortable, and our check-in staff friendly, and we appreciate that you have acknowledged our staff for their excellence in customer service. We are also happy to know that you enjoyed our breakfast selection, specially the waffles, and it's nice to read that you did not experience any noise issues during your stay despite the hotel's proximity to a train track. Thank you for telling us that you will revisit us. This means a lot to us. It was a pleasure to host you, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Everyone is friendly and helpful Rooms are clean and inviting It is centrally located
Stayed 1 night in Aug 2023
Response from Customer Care Team on 5 Sept 2023
Hey Teresa, Thank you for the positive rating. We are glad that you found the rooms clean and inviting and everyone friendly and helpful, and it's nice to read that our central location suited you. We also appreciate your kind words for our staff. It was a pleasure to host you, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy staying here quiet hotel with friendly staff
Stayed 2 nights in Aug 2023
Response from Customer Care Team on 23 Aug 2023
Hey Kelli, Thank you for the positive rating. We appreciate your continued patronage. We are glad that you found our property quiet and the staff friendly, and it feels great to know that you enjoyed your stay with us. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Gloria

Stayed 1 night in Aug 2023
Response from Customer Care Team on 11 Sept 2023
Hey Gloria, Thank you for the positive rating. We appreciate it. We hope your stay at Comfort Inn Hanford Lemoore was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area.Best Regards, Guest Experience Team

10/10 Excellent

Esmeraldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautifully upgraded and clean. Would definitely stay here again. Thank you for such a pleasant stay.
Stayed 1 night in Aug 2023
Response from Customer Care Team on 15 Aug 2023
Hey Esmeraldo, Thank you for the positive rating. We are pleased to hear that you had a pleasant stay with us. We are glad that you enjoyed our clean, updated accommodations, and we hope your stay was comfortable and you had easy access to everything you needed. We are happy to know that you will revisit us, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2023
Response from Customer Care Team on 15 Aug 2023
Hey Luis, Thank you for the positive rating. We are glad that you loved every aspect of your visit, and we hope your stay was comfortable and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Mark

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was SUPER friendly!
Stayed 1 night in Aug 2023
Response from Customer Care Team on 9 Aug 2023
Hey Mark, Thank you for the positive rating. We are glad that you found our staff friendly, and we hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future.Best Regards, Guest Experience Team

10/10 Excellent

Irma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception!
Stayed 1 night in Aug 2023
Response from Customer Care Team on 9 Aug 2023
Hey Irma, Thank you for the positive rating. We appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area.Best Regards, Guest Experience Team