2/10 Terrible

David

27 Sept 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible rooms

It was horrible first at all the front of the hotel was dirty the rooms smell like weed I try three rooms and they all smell like that. I asked him for another and he said there were no more rooms but all the rooms next to me were never occupied

Stayed 1 night in Sep 2019

4/10 Poor

Smith, Virginia

21 Sept 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was so so. The property was rundown like a gas station truck stop. The building has no apparent sign the front desk area appears to be a condemned building how businesses is ran through this location is beyond me. For the simple fact that my reservation was not refundable, is the sole reason for staying at this hotel. This location should not be advertised.

Stayed 1 night in Sep 2019

4/10 Poor

Patrick

8 Sept 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Not worth the money.. at all.

The hotel room we had was murky, dirty and had bugs on the walls and around the floor. I checked the beds and couldn't find any bed bugs, but I've read other reviews of there being bed bugs here. If I were you, I'd stay FAR away from this place.

Stayed 1 night in Aug 2019

10/10 Excellent

Virginia

7 Sept 2019

Stayed 1 night in Sep 2019

8/10 Good

Sandra

6 Sept 2019

Liked: Cleanliness

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

3 Sept 2019

Disliked: Cleanliness

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

3 Sept 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

What a horrible experience, checked in and toilet was working properly but I ended up fixing it do to my knowledge in plumbing so no big deal so I unpacked and ate my food but didn't finish all of it so I left it on the nightstand next to the bed. Fell asleep for 2hours to wake up to roaches crawling on the stand and around my FOOD! SO NASTY GOT ME ITCHING WHILE IM WRITING THIS... Called front desk and gave me another room but felt creepy all night....Will never stay at this hotel again

Stayed 1 night in Sep 2019

2/10 Terrible

Sami

2 Sept 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Wont let me upload pictures of the bugs Hotel was gross dirty smelled awful front desk guy was watching porn and you could hear it nasty. We walked in to find cockroaches on the floor under the sink dead and 1 bug alive looked like a baby one. Smelled terrible dirty and gross never stayed left. Offered another room same condition. Do not stay gross checked out and went somewhere else Norfolk is dirty place to stay wohldnt recommended

Stayed 4 nights in Aug 2019

2/10 Terrible

Vanessa, Bristow, VA

2 Sept 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I know that this wasn’t a 5 stars place, but I never tough this place can be rent for other, as soon as you enter the whole place smelly like dog!!! And there is roaches!! Yes roaches everywhere, all sizes!!! The carpet is the dirtiest I have ever seem even the curtains has big stains. I went to look other places to stay but every was sold out, I have to come back with my kids and pull all our towels in the bed to let them lay down for the night, honestly this place is a nightmare and shouldn’t be business for others

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

1 Sept 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Roach on light switch!!!! Manger said bo refund SWITCHED ROOMS AND MORE ROACHES!!!!!!!!!!!!

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

29 Aug 2019

Disliked: Staff & service

Stayed 1 night in Aug 2019

2/10 Terrible

Don

29 Aug 2019

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

27 Aug 2019

Liked: Staff & service

Disliked: Cleanliness

The rooms aren’t that great! There was a problem with roaches in one room, and the sink didn’t work in another room. The pool was clean. What makes up for the rooms is the customer service is great! They immediately accommodated my needs and changes.

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

26 Aug 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The yard over looking my room was well kept. The property needs a renovation

Stayed 2 nights in Aug 2019

4/10 Poor

Christina

26 Aug 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2019

8/10 Good

jose

26 Aug 2019

Liked: Cleanliness, staff & service, room comfort

Would stay here again

You get what you paid for but the customer service was excellent.

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

26 Aug 2019

Liked: Staff & service, amenities, property conditions & facilities

It was a one night stay. They switched my room to accommodate someone else last minute. I’m a smoker and got asked to a non smoking room. I took it cuz it was closer to the stairs. That the only reason. But after I mayself was so accommodating they weren’t on a later checkout (30-45mins later )

Stayed 1 night in Aug 2019

4/10 Poor

Lisa

25 Aug 2019

Disliked: Amenities, property conditions & facilities

The key to the room didn’t work had to go back to the front more then 4 time open arrival the lights wasn’t working and my room wasn’t not fully up to part and they didn’t have the room that I payed for.

Stayed 2 nights in Aug 2019

8/10 Good

Charlette

23 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacay

It wss great and convenient far as restaurants all were near loved the pool. Just wished there was eggs bacon or sausage also for breakfast

Stayed 1 night in Aug 2019

4/10 Poor

isis

21 Aug 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

20 Aug 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

rude employees, poor bathtub drainage- nearly overflowing when one showers, cockroaches everywhere, even crawling on my face, ceiling, in my ice bucket, etc!

Stayed 8 nights in Aug 2019

2/10 Terrible

Verified traveller

19 Aug 2019

Liked: Cleanliness

Disliked: Staff & service

The property was ok and close to stores. But the main desk lady has a very thick accent and she was rushy when i called twice about the wifi not working. All of the lights went out for hours so my wife and i had to leave for around 4 hours or so. I was not accommodated for that at all and the free breakfast was basic. Cereal,small bagels ,fruit cups. No eggs bacon sausage or anything of the sort as other hotels gives.

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

19 Aug 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Roaches and nasty. Very run down. It was awful stayed thirty minutes and left.

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

18 Aug 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2019

2/10 Terrible

darnell

18 Aug 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroaches In the bathroom

First thing I noticed I went to the bathroom and there was cockroaches crawling around The bed was lumpy. Overall I will never stay in that place again

Stayed 3 nights in Aug 2019

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