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"Everything was good. Access was challenging due to narrow roads and difficult to reach out to front desk if some special requests prior to check in "

"We had great time in this place, staffs provided great service, we got airport pick up. Asher provided us great service, Thank you Taj Team"

"It was a pleasant stay at Avadale. Avinash was there to assist with all the details even though his counterpart was on leave. He offered a bigger room on request that made our stay even better. Food rate is nominal, it was prepared fresh and the taste was good.(Gobi chilli alone was on the saltier side) Couple other noteworthy instances was of Avinash calling to state the room booked was non ac. And again on the cross check done on the day of check in of the time of arrival. Since we travelled on April (summer) there was no water in stream and the pond area was also on the ok side.That was a slight disappointment. So if you would like to experience that then based on the suggestions heard it will be better to plan during August/September. TV could have been of a larger size. In summer non ac rooms will be slightly on the hotter side. But Avinash had already mentioned about it and also was ready to make extra fan arrangements if required. It was manageable for us so didnt opt."

"Superb valley view with infinity pool, helpful and humble staff, various indoor amenities. We did zipline too but few stuff like rope walking was under maintenance. "

"Excellent "

"Great experience Excellent service Well maintained "

"Such a wonderful safari resort for families. We stayed two nights and it was wonderful. Very clean and attentive staff. Food options were great and our child with a wheat allergy had plenty of options. My wife enjoyed the spa and the kids enjoyed the play area. We will definitely be back again and only stay at Serai."

"Highly recommend this property for its hospitality and warmth.. tasteful decor, scrumptious home cooked meals and amazing for big families to come and stay under the same roof. "

"An active coffee estate doubles up as a well maintained nature resort. Food was excellent, the nature walks were good. The resort organised the safari ride booking in Nagarhole (Nanachi gate). "