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Reviews of Mercure Epinal Centre

4 out of 5
Mercure Epinal Centre
13 Place Emile Stein, Epinal, Vosges

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 161 reviews" "
Rating 8 - Good. 73 out of 161 reviews" "
Rating 6 - Okay. 35 out of 161 reviews" "
Rating 4 - Poor. 10 out of 161 reviews" "
Rating 2 - Terrible. 3 out of 161 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpectedly Wonderful!
Great hotel! Staff was amazing, great location!
Stayed 2 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Good Hotel but the room was clean but a little tired.
Stayed 2 nights in Apr 2023

8/10 Good

Ovidiu

Stayed 2 nights in Feb 2022
Response from EM on 16 Mar 2022
Bonjour, nous vous remercions pour votre avis suite à votre séjour à Hôtel Mercure Épinal Centre. Nous sommes ravis que vous ayez été satisfait de votre séjour. Nous espérons avoir le plaisir de vous recevoir à nouveau. Cordialement, l'équipe Mercure Epinal Centre

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021
Response from Lorène - Relations clients on 25 Jun 2021
Madame, Monsieur, Nous serions ravis d'échanger avec vous sur votre séjour si vous nous donnez plus d'informations sur ce dernier. Bien cordialement,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

8/10 Good

Jake, Florida

Liked: Cleanliness, staff & service, room comfort
Nice hotel in center of town
Want to emphasize that this is an older hotel. Be aware of that going in. However very nice stay and friendly staff willing to help. There is a restaurant on the property which has good food, but other options are only a short walk away. Parking on-site, but the entrance is quite narrow. Cars should do fine, but our SUV had some issues getting out. All in all a nice place, but not as modern as you would find in a larger city.

8/10 Good

Francois

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Stacy, Frinton on sea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
On business to see a ceramic factory, I have stayed here before, I find it very convenient. The area is nice with plenty of restaurants around. The breakfast was very good, nothing fancy but better than above average and they were open at 6:30 am so you could get going. Car park is tight to get into but there was some off street parking available. I would go here again.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
have a good time stay there

10/10 Excellent

L. Jones, Geneva, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & Comfortable
We came to visit the American WW2 memorials in the area and enjoyed our stay at the Mercure Epinal. It was within walking distance of good restaurants and shops and easy to drive to the American Cemetery and Bruyere. The staff were very helpful in showing us where to eat and how to connect to the internet. The in-room coffee service was much appreciated.

6/10 Okay

dsonnier1

Liked: Cleanliness
Disliked: Room comfort
Good stay
I don't know what was going on with the A/C, but the room would not cool down. Other than that it was an overall good stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Diana

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very good hotel for the price paid. Ideally situated in the centre of Epinal if you have to be there. Friendly staff and good sleep comfort.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Valérie

Business traveller
Stayed 1 night in Dec 2023

2/10 Terrible

Christelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
À éviter
SPA non fonctionnel, vétuste : Hamam hors service, Jaccuzi sans bulle, seul le sauna éteint en arrivant était fonctionnel mais la porte ne ferme plus. Chambre avec décoration vieillotte, la literie est très usée et inconfortable et les murs sont remplis de traces d’humidité avec des fissures apparentes Les couloirs sont ouverts sur des travaux avec des courants d’air Le personnel est agréable mais aucunes prestations à la hauteur d’un 4 étoiles . Un niveau 2 étoiles serait mieux adapté
Stayed 1 night in Dec 2023

6/10 Okay

Frederic

Stayed 1 night in Oct 2023

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon sejour dans l'ensemble
Grande chambre spacieuse mais sous les toits avec plafond bas d'un cote du lit. Piscine ouverte a partir de 10h seulement. Prix variable tous les jours. Beau petit dejeuner avec beaucoup de choix, salé et sucré. Tres pratique car en centre ville
Stayed 2 nights in Sep 2023

10/10 Excellent

FREDERIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle chambre bien rénovée avec gout. Magnifique télévision grand écran.
Stayed 1 night in Sep 2023

10/10 Excellent

claude

Stayed 1 night in Sep 2023

6/10 Okay

Paul

Stayed 2 nights in Sep 2023

10/10 Excellent

Perrine

Stayed 1 night in Jul 2023

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hôtel bien situé et propre. Un Mercure dans son jus mais le personnel est très accueillant. Petit déjeuner excellent et copieux;.
Stayed 1 night in Jul 2023

8/10 Good

Kheira

Liked: Staff & service, property conditions & facilities, room comfort
Confortable
Dans l'ensemble, cette soirée s'est bien passée, la literie est confortable, dommage un peu de poussière et poil (on dirait de chien). Sinon, bon hôtel. Par contre, le petit déjeuner est pour ma part honnereux 18€, mais toutefois,il est vrai que le petit déjeuner offre beaucoup de diversité,il y a vraiment un choix incroyable pour le dommage qu'il soit un peu vieillot, dans l'ensemble il est proche,ce qui est très important.
Stayed 1 night in Jun 2023

8/10 Good

stephane

Stayed 1 night in Jun 2023

10/10 Excellent

Bent

Stayed 1 night in May 2023

6/10 Okay

Anthony

Stayed 1 night in May 2023

6/10 Okay

Samir

Disliked: Staff & service
Stayed 1 night in Jan 2023

8/10 Good

Christelle

Stayed 1 night in Nov 2022

2/10 Terrible

Julie

Stayed 1 night in Oct 2022

6/10 Okay

YVES

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Émilie

Stayed 1 night in Sep 2022

10/10 Excellent

Sarah

Stayed 1 night in Sep 2022

10/10 Excellent

Michelle

Stayed 1 night in Aug 2022

8/10 Good

aime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bonne qualite
Stayed 4 nights in Aug 2022

8/10 Good

Alain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le buffet déjeuner excellent, bonne qualité du matelas, propreté, parking trop juste, trois bornes de charge Tesla !!! Personnel très accueillant, bon service, jolie piscine qu'on a utilisé, sauna et hammam présent. Baignoire peu pratique pour personnes avec handicap
Stayed 2 nights in Jul 2022

10/10 Excellent

Nadine

Stayed 1 night in Jul 2022

10/10 Excellent

Francesco

Stayed 1 night in Jul 2022

6/10 Okay

Fabien

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel vieillissant, bcp de rouille dans la partie spa
Stayed 1 night in Jul 2022

8/10 Good

eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel agréable - Hôtel confortable
Stayed 3 nights in Jun 2022

8/10 Good

Jean-Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from l'équipe Mercure Epinal Centre. on 28 Jun 2022
Cher client, Nous vous remercions d'avoir pris le temps de nous donner votre avis suite à votre séjour à Hôtel Mercure Epinal Centre. Au plaisir de vous recevoir à nouveau, Cordialement,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Marie-France

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique. Hôtel confortable. Parking difficile d'accès surtout pour le départ mais personnel aidant.
Stayed 1 night in Apr 2022

6/10 Okay

JEAN-NOEL

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking inaccessible
Stayed 1 night in Apr 2022

6/10 Okay

Sahbi

Disliked: Staff & service
Déception pour un Mercure
la chambre avec des murs en crepi des années 90. le faux plafond en paroies de préfabriqués, la salle de bain date d'une vingtaine d'année. j'ai fait 2 autres Mercure dans le mois...rien à voir avec celui là. et de loin Dommage pour moi!
Stayed 1 night in Feb 2022

8/10 Good

Alain

Stayed 1 night in Feb 2022

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour d’une seule nuit mai l’accueil a été top la chambre propre donc ravi !!!!
Stayed 1 night in Jan 2022
Response from Cordialement, Lorène - relations clients on 27 Jan 2022
Bonjour Monsieur, Nous vous remercions pour votre commentaire suite à votre séjour à Hôtel Mercure Epinal Centre. Nous serons ravis de vous accueillir à nouveau.

8/10 Good

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour accueil chaleureux et attentionné Chambre neuve et moderne Situation idéale en ville
Stayed 1 night in Dec 2021
Response from l'équipe Mercure Epinal Centre on 16 Dec 2021
Bonjour Madame, Nous vous remercions pour votre commentaire suite à votre séjour à Hôtel Mercure Epinal Centre. Nous serons ravis de vous accueillir à nouveau, Cordialement,