Verified
2/10 Terrible
Valeria
14 Nov 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Valeria
Stayed 4 nights in Nov 2022
Hotel Palma Verde Villavicencio
3.0 star property
Guests start their day with local flavors at the complimentary breakfast, then choose between two outdoor pools for mountain relaxation with the family.
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Photo gallery for Hotel Palma Verde Villavicencio
Hotel Palma Verde Villavicencio welcomes travelers to its mountain setting with free breakfast and a daily manager's reception. Enjoy the property's bar for socializing and two outdoor pools for relaxation and family fun.
Reviews
2.02.0 out of 10
Popular amenities
- Pool
- Breakfast included
- Pet-friendly
- Parking included
- Restaurant
- Air-conditioning
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About this property
Hotel Palma Verde Villavicencio
- Hotel in the mountains
- Free breakfast (local cuisine), a free daily manager's reception and a coffee shop/cafe are just a few of the amenities provided at Hotel Palma Verde Villavicencio. The on-site restaurant, Beer Palma, features happy hour. Free WiFi in public areas is available to all guests, along with laundry facilities and a bar.
- You'll also enjoy the following perks during your stay:
- 2 outdoor pools and a children's pool
- Free self-parking
- A 24-hour front desk and smoke-free property
- Room features
- All guest rooms at Hotel Palma Verde Villavicencio have comforts, such as premium bedding and pillow menus, as well as perks, such as air conditioning.
- Extra conveniences in all rooms include:
- Egyptian cotton sheets, pillowtop mattresses and down duvets
- Rainfall showers and soap
- 43-inch Smart TVs with satellite channels
- Wardrobes/cupboards and daily housekeeping
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Policies
Check-in
Check-in start time: 2:30 PM; check-in end time: 1:00 AM
Check-out
Check-out before 1:00 PM
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
- Pet deposit: COP 50000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:30 AM to 7:00 PM
Frequently asked questions
Does Hotel Palma Verde Villavicencio have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:30 AM to 7:00 PM.
Is Hotel Palma Verde Villavicencio pet-friendly?
Yes, pets are allowed at this property. There's a deposit of COP 50000 per day.
How much is parking at Hotel Palma Verde Villavicencio?
Self-parking is free at this property.
What time is check-in at Hotel Palma Verde Villavicencio?
Check-in start time: 2:30 PM; check-in end time: 1:00 AM.
What time is check-out at Hotel Palma Verde Villavicencio?
Checkout is at 1:00 PM.
Where is Hotel Palma Verde Villavicencio located?
Situated in the mountains, this hotel is 2 mi (3.2 km) from Bioparque Los Ocarros and within 6 miles (10 km) of Divino Niño Church and Parque de la Vida. Plaza los Libertadores and Cathedral of Our Lady of Carmen are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0
Cleanliness
2.0
Amenities
2.0
Staff & service
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1