Get an overview of this hotelFamily-friendly Vienna hotel in Innere Stadt, near Vienna State Opera

Popular property highlights

Free WiFi
Pets allowed
Indoor pool
24-hour business centre
Laundry facilities

Location

This family-friendly Vienna hotel is located in the historical district, within a 15-minute walk of Sigmund Freud Museum, Judenplatz, and Vienna City Hall. St. Stephen's Cathedral and Hofburg Imperial Palace are also within 1 mi (2 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.

Room Amenities

All 152 soundproofed rooms feature free WiFi and iPads. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, minibars, and flat-screen TVs.

Palais Hansen Kempinski Vienna

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Palais Hansen Kempinski Vienna features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. 7 meeting rooms are available. This Art Deco hotel also offers a sauna, spa services, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge). A total renovation of this property was completed in March 2013.

Palais Hansen Kempinski Vienna has designated areas for smoking.

  • Express check-in 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Designated smoking areas (fines apply) 
  • Elevator/lift 
  • Full-service spa 
  • Indoor pool 
  • Conference space 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 7 
  • Year Built 1873 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Computer station 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 7 
  • Spa services on site 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Concierge services 
  • Designated smoking areas 
  • Shopping on site 
  • Laundry facilities 
  • Total number of rooms - 152 
  • 24-hour fitness facilities 
  • Number of floors - 5 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • 24-hour health club 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Soundproofed rooms 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Separate bathtub and shower 
  • Desk 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • Individually furnished 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • iPad 
  • Espresso maker 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required. Open select days.

Die Kueche - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Lobby Bar und Lounge - Onsite bar.

Cigar Lounge - Onsite bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Segway rental/tour nearby 
  • Bicycle rentals on site 

Spa Services

Kempinski The Spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets allowed for an extra charge of EUR 35 per pet, per day

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 42.00 per person (approximately)
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Self parking fee: EUR 40 per day
  • Pet fee: EUR 35 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hansen Kempinski
  • Hansen Kempinski Vienna
  • Kempinski Hansen Vienna
  • Kempinski Palais Hansen Vienna
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna
  • Palais Kempinski

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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