Get an overview of this hotelHistoric hotel on Victoria waterfront with spa
On scenic harbor
This hotel overlooks the Inner Harbour, within steps of shop-lined Government Street and the copper-domed Parliament Buildings, and three blocks from the Maritime Museum.
Since its inception in 1908, The Fairmont Empress has been offering an elaborate traditional afternoon tea service in the majestic Tea Lobby. Afternoon tea has been served to royalty, celebrities, and travelers from around the globe.
Standard features of Fairmont Empress guestrooms include antique furnishings, armchairs, down duvets, ceiling fans, floral bedspreads and accent pillows, and signature bathrobes.Information missing or incorrect? Tell us!Opens in a new window
The Fairmont Empress
Renovated in 2017, the famed Fairmont Empress has been offering its guests premier service and amenities since the hotel first opened its doors in 1908. Guests enjoy the use of an atrium pool, hot tub, sauna, fitness center, and the award-winning Willow Stream Spa.
The Fairmont Empress is located on Victoria's Inner Harbour, and dining options include Tea at the Empress.
A scheduled airport shuttle is also available for a surcharge. The property features an onsite garage parking (surcharge) and valet parking is available.
- Express check-in
- Cruise terminal shuttle (surcharge)
- Picnic area
- Ferry terminal shuttle (surcharge)
- Coffee/tea in common areas
- Fitness facilities
- Full-service spa
- Indoor pool
- 24-hour front desk
- Conference space
- Spa treatment room(s)
- Express check-out
- Meeting rooms
- Tours/ticket assistance
- Year Built 1908
- Dry cleaning/laundry service
- Self parking (surcharge)
- WiFi (surcharge)
- Limo or Town Car service available
- Valet parking (surcharge)
- Health club
- Safe-deposit box at front desk
- Conference space size (meters) - 2100
- Long-term parking (surcharge)
- Breakfast available (surcharge)
- Number of restaurants - 2
- 24-hour business center
- Concierge services
- Conference space size (feet) - 22600
- Gift shops or newsstand
- Shopping on site
- Designated smoking areas
- Banquet hall
- Spa tub
- Total number of rooms - 464
- Number of floors - 8
- Wedding services
- Airport transportation (surcharge)
- Multilingual staff
Available in all rooms: Wireless internet access ( CAD 14.95 per night )
Available in some public areas: Wireless internet access ( CAD 14.95 per night )
Long-term parking (surcharge), Self parking (surcharge), Valet parking (surcharge)
- Video-game console
- Pay movies
- Premium bedding
- Hypo-allergenic bedding available
- Air conditioning
- Free newspaper
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Designer toiletries
- Hair dryer
- Bathtub or shower
- Iron/ironing board
- In-room safe
- Electric kettle
- Portable fan
- Number of bathrooms -
- WiFi (surcharge)
- Cable TV service
- Flat-panel TV
- Room service (24 hours)
Where to Eat
Enjoy a vibrant variety of dining experiences at the Fairmont Empress. Fresh ingredients celebrate local producers. Heighten your stay by dining in our sophisticated and timeless space.
Tea at the Empress - A tradition in Victoria for almost a century, with a modern chic ambiance. Choose from 21 loose leaf teas, including the famous Empress Blend.
Q At The Empress - Open for breakfast, lunch and dinner
Q Bar - Open from 11 AM - 1 AM with culinary offerings until midnight. Enjoy a selection of signature cocktails, an extensive wine list and local craft beers on tap.
Veranda - The Veranda overlooking the sparkling Inner Harbour is the place to be this summer for cocktails and delectable bites.
Lobby Lounge - The Lobby Lounge is the toast of Victoria, offering a grand space which celebrates the past and embraces the future. Elegant, in every sense of the word, this timeless lounge is home to the world-renowned tradition of Tea at the Empress and cocktails until 10 PM every Thursday, Friday and Saturday.
Start your morning with a full breakfast, available each day from 6:30 AM to 11:30 AM for a surcharge. Room service is available around the clock.
Guests at the Empress work out in a fitness center equipped with three treadmills, two elliptical trainers, two exercise bikes, strength-training machine, and free weights. The gym overlooks a 60-foot atrium pool located next to a hot tub. Fitness center changing rooms have showers, toiletries, towels, lockers, and saunas.
Bicycle and watercraft rentals are available across the street at Victoria's scenic Inner Harbour. Hotel staff can provide guests with running maps, water bottles, and towels. Flightseeing tours and whale-watching excursions depart from docks in the harbor.
The hotel is two blocks from Beacon Hill Park, an expansive facility with walking and running trails, a petting zoo, tennis courts, and magnificent views of the Strait of Juan de Fuca and the distant mountains of the Olympic Peninsula.
The recreational activities listed below are available either on-site or near this downtown Victoria hotel; fees may apply.
- Bicycle rentals nearby
- Water skiing nearby
- Ecotours nearby
- Golfing nearby
- Mountain biking nearby
- Hiking/biking trails nearby
- Golf lessons available nearby
- Kayaking nearby
- Personal motorized watercraft on site
- Sailing nearby
- Windsurfing nearby
- Scooter/moped rentals nearby
Willow Stream Spa has been ranked within the top 5 spas in Canada by Conde Nast and was the reader's choice for Black Press' Best of the City.
Willow Stream Spa has 11 treatment rooms, including couples treatment rooms. Offerings include massage, aromatherapy, body scrubs, body wraps, and hydrotherapy. Manicures and pedicures are also available.
- Number of treatment rooms 11
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Sports massage
- Hot springs/mineral springs in spa
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
Check-in time starts at 4 PM
Check-in time ends at midnight
Special check-in instructions:
Check-out time is 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets allowed for an extra charge of CAD 25 per accommodation, per night
- 2 per room
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Service animals exempt from fees/restrictions
No rollaway/extra beds available
No cribs (infant beds) available
The photos are representative of rooms offered and may differ from the actual room received. For more details, please contact the property using the information on the reservation confirmation received after booking.
- Breakfast fee: between CAD 12.00 and CAD 24.00 for adults, CAD 8.00 and CAD 12.00 for children (approximately)
- Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
- Fee for wireless Internet in public areas: CAD 14.95 per night (rates may vary)
- Airport shuttle fee: CAD 25.00 per person (one-way)
- Airport shuttle fee per child: CAD 15.00 (one-way), (from 3 to 17 years old)
- Self parking fee: CAD 32 per night (in/out privileges)
- Valet parking fee: CAD 32 per night (in/out privileges)
- Pet fee: CAD 25 per accommodation, per night
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We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Awards & Affiliations
- The property is a member of Historic Hotels of the World.