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Mercure Vichy Hotel

4.0 star property
Hotel in Vichy with spa services and 24-hour front desk

Choose dates to view prices

Mercure Vichy Thermalia welcomes travelers to its peaceful garden in the Thermal district. The Cote Jardin restaurant serves French dishes all day, and the Turkish bath offers relaxation. Helpful multilingual staff and in-room WiFi enhance the comfortable experience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Air conditioning
  • Spa
  • Breakfast available
  • 24/7 front desk
The current price is NZ$173
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
130 Boulevard des Etats-Unis, Vichy, Allier, 03200

What's nearby

  • Thermes de Vichy - 2 min walk - 0.2 km
  • Palais des Congrès Opéra Vichy - 3 min walk - 0.3 km
  • Vichy Opera - 6 min walk - 0.5 km
  • Église Saint-Blaise - 9 min walk - 0.8 km
  • Source des Célestins - 12 min walk - 1.0 km

Getting around

  • Vichy Station - 12 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 50 min drive

Restaurants

  • ‪Le Lutèce - ‬4 min walk
  • ‪La Mie Câline - ‬5 min walk
  • ‪Bocuse-Le Bistrot - ‬5 min walk
  • ‪Le Vichy - ‬5 min walk
  • ‪La Rotonde Bocuse - ‬5 min walk

About this property

Mercure Vichy Hotel

Upscale hotel located in Thermal
You can look forward to a terrace, a garden and dry cleaning/laundry services at Mercure Vichy Hotel. For some rest and relaxation, visit the Turkish bath/hammam. The on-site French cuisine restaurant, Cote Jardin, offers breakfast, lunch, dinner and al fresco dining. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • A banquet hall, a 24-hour front desk and a vending machine
  • Multilingual staff, a lift and meeting rooms
Room features
All 78 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Baby baths and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 65-inch flat-screen TVs with satellite channels

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5 Nov - 6 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 14.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cote Jardin
  • Les O Fortes

Family friendly

  • Baby bath
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 3,712 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 14.90 per accommodation, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Covered self-parking fee: EUR 15 per day
  • Pet fee: EUR 14.90 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Thermalia
Mercure Thermalia Hotel
Mercure Thermalia Hotel Vichy
Mercure Thermalia Vichy
Mercure Vichy
Mercure Vichy Thermalia
Thermalia
Thermalia Vichy
Vichy Mercure Thermalia
Vichy Thermalia
Novotel Vichy
Vichy Novotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Vichy
Mercure Vichy Thermalia Hotel Vichy

Frequently asked questions

Is Mercure Vichy Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 14.90 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Mercure Vichy Hotel?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Vichy Hotel on 21 Nov 2025 start from NZ$165.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Vichy Hotel?

Self-parking is available for EUR 15 per day.

What time is check-in at Mercure Vichy Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Vichy Hotel?

Checkout is at noon.

Where is Mercure Vichy Hotel located?

Located in Thermal, this hotel is steps away from Thermes de Vichy, Musée des Arts d'Afrique et d'Asie and Hall des Sources. Palais des Congrès Opéra Vichy and Grand Café Casino are also within 10 minutes. Vichy Station is 12 minutes by foot.

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Mercure Vichy Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 80 out of 338 reviews
Rating 8 - Good. 163 out of 338 reviews
Rating 6 - Okay. 63 out of 338 reviews
Rating 4 - Poor. 23 out of 338 reviews
Rating 2 - Terrible. 9 out of 338 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no pool at advertised.
Stayed 3 nights in Aug 2024

8/10 Good

Mika

Liked: Cleanliness, property conditions & facilities
Hotel has seen better days. Properly is outdated. One female waitress was excellent in the evening, had an attitude that she is talking to equals. The male waiters and reception employee had an arrogant attitude, although everyone was polite. I speak fluently French but with an accent, maybe that was the reason. Or the fact that we are a gay couple just resonated badly. The morning staff at breakfast and checkout were however excellent, warm and caring, giving a feeling that they genuinely care.
Stayed 1 night in Oct 2024

4/10 Poor

Ronald

Disliked: Amenities, property conditions & facilities
very old property and needs a lot of refurbishment, the hotel is in a very bad condition.
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Déçu pour un Hôtel Mercure ! Moquettes et boiseries très dégradées. Ne vaut pas le prix facturé auquel il faut ajouter le parking à 15 euros par jour ! Point positif le petit déjeuner.
Stayed 2 nights in Aug 2024

6/10 Okay

Thibaud

Disliked: Staff & service, property conditions & facilities

Hotel basique sans charme

Renovation de l etablissement à accélérer. Hotel central et calme
Stayed 1 night in Aug 2024

2/10 Terrible

Wily

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Déçu

Extremement déçu pour un mercure. L'hôtel est dans son jus, tout est veillot. Et surtout, nous avions pris cet hôtel pour la clim, nous avons eu 25 degrés toute la nuit en mettant la clim a fond. Le salon petit-déjeuner n'est pas climatisé, il faisait super chaud. Globalement très déçu, surtout à ce prix là, on s'attend vraiment à mieux. Désolé, on aime pas critiquer mais là, la déception est vraiment trop grande.
Stayed 1 night in Aug 2024

2/10 Terrible

Pascal

Disliked: Cleanliness, staff & service, property conditions & facilities
4 etoiles non justifiées mérite une grande rénovation, les tarifs ne correspondent pas du tout à la prestation 180€ la nuit, la direction devrait adapter les tarifs à l'état actuel de l'établissement. A fuir !
Stayed 1 night in Aug 2024

6/10 Okay

Claudio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel im Umbau - gute Lage

Das Hotel war im Umbau - das wäre gut zu wissen bevor man bucht. Leute sehr freundlich. Lage sehr gut. Die Ausstattung entsprach dem 80er.
Stayed 1 night in Aug 2024

8/10 Good

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, avec quelques bémols. La brasserie offre une bonne variété de plats et de desserts (catégorie cuisine de curistes), mais les recettes, plutôt recherchées, sont parfois hasardeuses (gaspacho sucré, vraiment surprenant). Les chambres PMR sont un peu exiguës, très peu d'espace de manœuvre pour un fauteuil roulant (y compris à la salle de bains). Dommage, pour un hôtel de cette catégorie. De plus, les WC étaient bouchés à notre arrivée, il a fallu 48 heures et 2 interventions pour y remédier. Inacceptable !
Stayed 5 nights in Jun 2024

2/10 Terrible

Maud

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une horreur. Gobelet en carton pour le lavage de dents De l eau de thonon pour vichy Moquette tachée et sale Chambre non conforme La cerise sur le gateau des travaux à 7h du matin alors que nous avons pris la peine d appeler pour demander si c etait calme Hebergement sale Petit dejeuner cher pour du jambon industriel sans prendre la peine de décoller les tranches . Des oeufs sans gout .... Le personnel envahit de questions et de coleres par les clients. 4 etoiles pour un hotel miteux et sale une honte. Je vais souvent en deplacement et c est la premiere fois qu un 4 etoiles est dans cet etat
Stayed 1 night in Jun 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sentí muy bien. El personal muy amable
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

Séjour répondant à mes besoins, même si l'établissement devrait avoir un petit coup de rafraîchissement.
Stayed 1 night in Feb 2024

10/10 Excellent

Masseret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Séjour court mais rien à redire tout était parfait.
Stayed 1 night in Feb 2024

6/10 Okay

Pierre

Un peu léger pour un mercure

L'accueil est sympathique, l'emplacement idéal. Mais les chambre et les communs... Vieillot voir salle dans le couloir avec une multitude de tâche au sol. La salle de bain est propre mais sans plus. Bref c'est très bien pour dormir mais pour le standing mercure il faudra repasser. Je le positionnerai au niveau d'un campanile ou ibis budget avec le charme de l'emplacement.
Stayed 2 nights in Jan 2024

4/10 Poor

Celine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hôtel très vieillissant moquette endommagée par de la peinture ménage mal fait
Stayed 2 nights in Jan 2024

10/10 Excellent

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Court séjour en duo !

Très bon séjour de 3 nuits, hôtel très fonctionnel et proche des termes. Calme et personnel courtois et serviable. Merci
Stayed 3 nights in Jun 2023

6/10 Okay

Roberto

Disliked: Cleanliness, room comfort

Très mauvais! A éviter.

Très mauvaise expérience! Hotel, ne dispose en aucun cas d’une piscine. Attention. Sur le site WEB elle est bien mentionnée ainsi que le SPA, mais c’est une publicité mensongère. Le SPA ne fait pas partie de l’établissement et la piscine tout simplement n’existe pas ! L’état de l’hôtel reste à désirer. Moisissures dans la douche, moquettes tachés, dégradations dans les couloirs etc. A mon avis pas d’investissement fait depuis les 90’ Ce MERCURE n’est en aucun cas un hôtel de 4etoiles. A éviter!
Stayed 1 night in Jun 2023

6/10 Okay

Guillaume

Liked: Staff & service
Disliked: Cleanliness
Moquette tachée Bouilloire sale
Stayed 1 night in May 2023

8/10 Good

Cedric

Liked: Cleanliness, property conditions & facilities, room comfort
Chambre propre, confortable et spacieuse au 6e etage
Stayed 4 nights in Feb 2023

4/10 Poor

Aurelien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Mercure Vichy

Chambre vétuste… pas digne d’un 4 étoiles une chance que la réception a accepté de me changer de chambre ou la shampouineuse avait été passé car la chambre initiale odeur de poussière avex la moquette
Stayed 1 night in Feb 2023

4/10 Poor

Jeanpierre

Disliked: Cleanliness, property conditions & facilities, room comfort

Hôtel Mercure décevant, inhabituel !!!!

Rien à voir avec les standards Mercure, moquette usée ou constellée de tâches, chaudière en panne douche tiède, pas de séchoir à cheveux. Une vraie déception
Stayed 1 night in Dec 2022

8/10 Good

Jean Jacques

Liked: Cleanliness, staff & service
Moquette dans les chambres Baignoire et pas de douche l’hôtel mériterait un petit coup de neuf
Stayed 1 night in Dec 2022

8/10 Good

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le mercure n'était pas au plus haut

il serait opportun de changer la moquette
Stayed 2 nights in Nov 2022

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 nuit confortable
Stayed 1 night in Nov 2022

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien