Reception

Reviews of Hotel Las Cañas

4 out of 5
Hotel Las Cañas
Carretera Logroño-Mendavia Na 134 Km 99, Viana, Navarra

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 179 reviews" "
Rating 8 - Good. 78 out of 179 reviews" "
Rating 6 - Okay. 23 out of 179 reviews" "
Rating 4 - Poor. 7 out of 179 reviews" "
Rating 2 - Terrible. 3 out of 179 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient & Comfortable stop en route.
Stayed 1 night in May 2023

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, convenient
Cafeteria/restaurant adjoining hotel is good value. Friendly, helpful staff.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Raúl Matud. Director on 23 Aug 2022
Estimado cliente, Muchas gracias por hacernos llegar la valoración de su estancia. Nos alegra que fuera perfecta. Esperamos volver a recibirle de nuevo en su próxima visita a la zona. Un cordial saludo,

10/10 Excellent

Jacueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All as expected
Stayed 1 night in Jan 2022

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
Our room was spotless, great service in the restaurant
Stayed 1 night in Oct 2021
Response from THANK YOU FOR YOUR COMMENT on 7 Oct 2021
Dear Sir , Thank you for a wonderful review. We are pleased to know that your stay with us has been very good. We hope to welcome you in a near future. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay.
Always a pleasurable stay, comfortble and spacious room with the benefit of being dog friendly. No complaints, will use again.
Stayed 1 night in Jul 2021
Response from Hotel Catalonia Las Cañas on 18 Sept 2021
Greetings From Hotel Catalonia Las Cañas. We are pleased to know that your stay with us has been pleasant. All the team of HC Las Cañas we put ourselves at your complete disposal and we look forward to having you at the hotel back again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied.
This is the second time we have stayed here and it was another very good stay. Staff are excellent, the room is spacious and has the benefit of being a dog friendly hotel. Overall a positive stay.
Stayed 1 night in Sep 2021
Response from Hotel Catalonia Las Cañas on 13 Sept 2021
Greetings from Hotel Catalonia Las Cañas. Thanks you for the time spent in sharing your comments and reviews . We are pleased to know that your stay with us has been perfect .All the team of HC Las Cañas we put ourselves at your complete disposal and we look forward to having you at the hotel back again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from HOTEL CATALONIA LAS CAÑAS on 11 Feb 2020
Muchas gracias por su excelente calificación de nuestro Hotel. Nos complace enormemente saber que su estancia con nosotros ha sido muy buena y que han disfrutado de la comodidad y tranquilidad de nuestras instalaciones y servicios y de la amabilidad de nuestro personal . Todas las personas que formamos HC Las Cañas estamos a su completa disposición y esperamos volver a contar con su visita.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a quiet part of town. Not much open in the attached shopping center.
Stayed 1 night in Jan 2020
Response from HOTEL CATALONIA LAS CAÑAS on 11 Feb 2020
Muchas gracias por su calificación de nuestro Hotel. Nos complace enormemente saber que su estancia con nosotros ha sido buena y que han disfrutado de la comodidad y tranquilidad de nuestras instalaciones y servicios y de la amabilidad de nuestro personal . Todas las personas que formamos HC Las Cañas estamos a su completa disposición y esperamos volver a contar con su visita.

8/10 Good

Geoffrey

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a hidden gem - located in a shopping mall, it’s facade doesn’t do it justice. Great staff, very good buffet restaurant for meals if you don’t want to drive into Logrono, and underground parking with elevator access to your floor. Only downside is finding it...try Google maps instead of using hotel name because we had two conflicting results on two iPhones, but when you find it you’ll be delighted.
Stayed 1 night in Sep 2019
Response from Thanks you for your feedback of your last stay on 16 Sept 2019
Thank you for the time spent in sharing your comments and reviews with the Expedia users. We are pleased to know that your stay with us has been very good and we are also very pleased to know you found the staff helpful in their approach..All the team of HC Las Cañas we put ourselves at your complete disposal and we look forward to having you at the hotel back again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
good overall stay
Stayed 1 night in Sep 2019
Response from Thanks you for your feedback of your last stay on 15 Sept 2019
We are writing to you in order to express our gratitude for the time spent in sharing your comments and reviews with the hotels.com users. We are pleased to know that your stay with us has been very good and you found the staff helpful in their approach..All the team of HC Las Cañas we put ourselves at your complete disposal and we look forward to having you at the hotel back again. Sincerely.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from HC LAS CAÑAS on 6 Sept 2019
Muchas gracias por valorar positivamente su estancia con nosotros. Es un placer saber que su estancia con nosotros ha sido muy buena y que han disfrutado de la comodidad y tranquilidad de nuestras instalaciones y servicios y de la amabilidad de nuestro personal . Todas las personas que formamos HC Las Cañas estamos a su completa disposición y esperamos volver a contar con su visita. Atentamente.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from HC LAS CAÑAS on 12 Jul 2019
Muchas gracias por su excelente calificación de nuestro Hotel. Nos complace enormemente saber que su estancia con nosotros ha sido muy buena y que han disfrutado de la comodidad y tranquilidad de nuestras instalaciones y servicios y de la amabilidad de nuestro personal . Todas las personas que formamos HC Las Cañas estamos a su completa disposición y esperamos volver a contar con su visita.

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcome night's sleep
We went to stay at this hotel because we had a horrible camping experience when participating in the Batalla de Vino - we could not spend a second night with the holiday group we joined. The hotel was a welcome relief. We had nice meal there for not too much money, the most fantastic sleep, and also a good breakfast. It is not located in Logrono, it is in a commercial shopping centre, but travelling from there was easy. the staff were welcoming and efficient.
Stayed 1 night in Jun 2019
Response from hotel catalonia las cañas on 2 Jul 2019
Dear Ann Greetings From Hotel Catalonia Las Cañas. Thanks you for the time spent in sharing your comments and reviews with the Expadia.com. We are pleased to know that your stay with us has been good and you found our breakfast service tasty and varied. As well as, we are glad to know that our location is ideal to the purpose of your trip and you found the reception staff helpful and professional. All the team of HC Las Cañas we put ourselves at your complete disposal and we look forward to having you at the hotel back again.

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Hotel Catalonia Las Cañas on 16 May 2019
Estimado cliente, Le estamos agradecidos por responder a la encuesta de satisfacción. Nos complace enormemente saber que su estancia con nosotros ha sido muy buena y que han disfrutado de la comodidad y tranquilidad de nuestras instalaciones y servicios y de la amabilidad de nuestro personal . Todas las personas que formamos HC Las Cañas estamos a su completa disposición y esperamos volver a contar con su visita. Atentamente.

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from HC LAS CAÑAS on 10 Dec 2018
Estimado Roger, Le estamos agradecidos por responder a la encuesta de satisfacción de Hotels.com. Nos complace enormemente saber que su estancia con nosotros ha sido muy buena y que han disfrutado de la comodidad y tranquilidad de nuestras instalaciones y servicios y de la amabilidad de nuestro personal . Todas las personas que formamos HC Las Cañas estamos a su completa disposición y esperamos volver a contar con su visita. Atentamente.

10/10 Excellent

Cate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from HC LAS CAÑAS on 26 Oct 2018
Estimada Cate, Le estamos agradecidos por responder a la encuesta de satisfacción de Hotels.com. Nos complace enormemente saber que su estancia con nosotros ha sido muy buena y que han disfrutado de la comodidad y tranquilidad de nuestras instalaciones y servicios y de la amabilidad de nuestro personal . Todas las personas que formamos HC Las Cañas estamos a su completa disposición y esperamos volver a contar con su visita.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were brilliant
The hotel was brilliant in making us feel welcome despite the fact we were so late arriving due to a delayed ferry crossing lively room excellent bed thank you!!!!!
Stayed 1 night in Sep 2018
Response from HC LAS CAÑAS on 11 Sept 2018
Greetings from Hotel Catalonia Las Cañas. We thank you for your valuable feedback. It was a pleasure to assist you. We are very pleased to know you found a helplful staff. All the team of HC Las Cañas we put ourselves at your complete disposal and we look forward to seeing you at the hotel back again. King regards. HC LAS CAÑAS

6/10 Okay

Lewis, San Francisco, CA, USA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Located at large shopping center
Very friendly, efficient staff at front desk. Good location with lots of free parkiing at the shopping center where hotel is located. Because of fall season, the air conditioning has been shut off. A bit uncomfortable because the heating system is on. Have to open windows to cool room, and this is very noisy. Also no hot water in the morning.
Stayed 1 night in Oct 2017
Response from Maximiliano Otero on 14 Nov 2017
Dear Lewis: Thank you for the time invested in responding to the Orbitz satisfaction survey about our establishment. We are pleased to know that you have enjoyed a pleasant stay and the kindness of our team. All HC Las Cañas staff are at your disposal and we look forward to seeing you again. Best Regards. Maximiliano Otero Director

6/10 Okay

Jack

Humid room
The room is a bit humid. Should have dehumidified before check-in. Breakfast is great !
Stayed 1 night in Sep 2017
Dear Jack; Thank you for answering to the satisfaction survey of Hoteles.com. We are pleased to know that your stay with us has been very good. We take note of your comment about confort in the rooms and we will work to solve the problem mentioned. We also appreciate your comments about our breakfast and we are glad to know that you have started your day with energy. All staff at HC Las Cañas are at your disposal and we look forward to seeing you soon. Best Regards, Maximiliano Otero Director

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best rest in El Caminit
Fantastic, remote but a great place to rest with great service all around. One more of the best breakfasts around.
Stayed 3 nights in Sep 2017
Dear Manuel; Thank you for answering to the satisfaction survey of Hoteles.com and for the score awarded to our hotel. We are pleased to know that your stay with us has been very good and that you have enjoyed the comfort and tranquility of our facilities. A well-deserved break after a day's journey. We also appreciate your comments about our breakfast and we are glad to know that you have started your day with energy. All staff at HC Las Cañas are at your disposal and we look forward to seeing you soon. Best Regards, Maximiliano Otero Director

10/10 Excellent

Joseph, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute reservation
The hotel is located outside the city of Logrono. Strangely, it is located in a mall. You park in the mall parking lot. The breakfast is 8 euros/pp. You can go to the grocery store in the attached mall and pick up a few things for breakfast if you want to save some money. We got the room last minute using the hotels.com app. When we arrived, it was not yet registered in their system. They gave us 2 drink tickets to use at the bar while they sorted it out. We got a room upgrade. The room had a view of the parking lot. Very reasonably priced. Helpful staff that spoke English.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not worth the price
Far from the center, this hotel doesn't worth the price of the room. The room very small, lack of cleanness. The front desk personnel was attentive. The hotel needs maintenance. No amenities.

6/10 Okay

Harley, Mississauga, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
In a commercial area in a shopping mall
Hard to find, directions are not accurate; more for the business traveller or just passing through.

8/10 Good

Kenneth, San Jose, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking and Internet very good!!
Very good hotel, but hard to find the adress with the GPS

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of town location, easy parking
This was a very good hotel located in a shopping centre with Supermarket as well s cinema and bowling. Ideal for stop over as very easy to reach from main routes. You would need a car to get into town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Husa Las Canas Logrono
Don't be put off by this hotels location, if you are looking for an overnight stay or a couple of days, this is perfect, the staff are most helpful, free car parking under the hotel, safe in the room, bath in the bathroom and the air con is quiet when on. We wanted to take the local wine tours, and this hotel, is perfect for that, the local Museum and the Faustino Bodegas at Oyon are very close.

6/10 Okay

Terry, ALABAMA

Disliked: Staff & service
ONLY STAY IF YOU HAVE TO.
I would not recomend this hotel if you are from another country. My wife called to check on us and the front desk was very rude hung up the phone on her and when she called back they answered and stated what do you want.

6/10 Okay

M, Mallorca

Liked: Cleanliness
Average hotel
Nothing to impress. Location awful. Hotel should be rated no higher than 3 stars.

8/10 Good

Karen

Stayed 1 night in Sep 2023

6/10 Okay

Francisco

Stayed 1 night in Aug 2023

8/10 Good

Daniel

Stayed 1 night in Sep 2022

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Olivier

Stayed 1 night in Sep 2022

8/10 Good

GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel mais très mal situe Sur le parking d un super marché au sein d une triste zone commerciale
Stayed 1 night in Sep 2022
Response from MERCI POUR VOTRE ÉVALUATION on 7 Sept 2022
Cher guy,Merci pour votre score.Cordialement

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Katia Sanae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Raúl Matud. Director on 23 Aug 2022
Estimada Katia, Muchas gracias por hacernos llegar la valoración de su estancia. Nos alegra que fuera perfecta. Esperamos volver a recibirle de nuevo en su próxima visita a la zona. Un cordial saludo,

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy agradable
Todo muy bien el trato sobretodo del personal lo recalcó ya que son muy amables. El único pero es que en nuestra habitación olía mucho a tabaco al entrar se lo dijimos a la chica que limpia y ella muy amable lo intento remediar aunque aún así olía . En eso no culpo al hotel si no a la gente que fuma dentro de una habitación de hotel .
Stayed 2 nights in Aug 2022
Response from Raúl Matud. Director on 23 Aug 2022
Estimada Maria Isabel, Muchas gracias por hacernos llegar la valoración de su estancia. Nos alegra saber que tuvo una buena estancia y que la amabilidad de nuestro personal superara sus expectativas. Confiamos en volver a recibirle en su próxima visita a la zona y esta vez conseguir que tenga una estancia de 10. Un cordial saludo,

10/10 Excellent

Frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from GRACIAS POR SU EXCELENTE VALORACIÓN on 14 Jun 2022
Muchas gracias por su excelente calificación de nuestro Hotel. Nos complace enormemente saber que su estancia con nosotros ha sido muy buena y que han disfrutado de la comodidad y tranquilidad de nuestras instalaciones y servicios y de la amabilidad de nuestro personal . Todas las personas que formamos HC Las Cañas estamos a su completa disposición y esperamos volver a contar con su visita.

10/10 Excellent

Rubén

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien mantenido, amplia habitación y colchón comodo. Ubicación buena fuera del centro. Parking. Poca oferta gastronómica a parte del buffet.
Stayed 1 night in May 2022
Response from GRACIAS POR SU EXCELENTE VALORACIÓN on 14 Jun 2022
Muchas gracias por su excelente calificación de nuestro Hotel. Nos complace enormemente saber que su estancia con nosotros ha sido muy buena y que han disfrutado de la comodidad y tranquilidad de nuestras instalaciones y servicios y de la amabilidad de nuestro personal . Todas las personas que formamos HC Las Cañas estamos a su completa disposición y esperamos volver a contar con su visita.

10/10 Excellent

Luis Felix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Stayed 1 night in Mar 2022
Response from GRACIAS POR SU VALORACIÓN on 21 Mar 2022
Estimado cliente, Gracias por su valoración tan positiva. Comentarios como el suyo nos animan a seguir mejores cada día. Esperando que vuelva a visitarnos en sus viajes por la zona. Reciba un cordial saludo

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2022

2/10 Terrible

Angela

Disliked: Staff & service, room comfort
Não recomendo para ninguém que quer um hotel 4 est
O hotel não tem NADA de 4 estrelas…. O atendimento totalmente impessoal e indiferente pelo Luiz. O quarto pequeno, sem tomadas de cabeceira, hall de entrada horrível. Fica ao lado de um centro comercial que na verdade é um conjunto poliesportivo…longe de tudo. Solicitei um mapa e simplesmente me disse que eu tinha que ir na INFORMAÇÃO… NÃO RECOMENDO!!!!!!
Stayed 2 nights in Feb 2022
Response from GRACIAS POR SU VALORACIÓN on 27 Feb 2022
Estimada Sra. Angela Sentimos no haber satisfecho sus expectativas. Como ya le informamos el hotel dispone de un QR para poder descargarse el mapa de la ciudad en su móvil o imprimirlo gratis en nuestro Business Center. Le recordamos que el uso de la mascarilla es obligatorio dentro del Hotel según las normas sanitarias vigentes en estos momentos, por lo que le pedimos disculpas si alguna de las veces que le informamos de su obligatoriedad no supimos trasmitirle correctamente la información. Muchas gracias.

10/10 Excellent

Enric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from GRACIAS POR SU EXCELENTE VALORACIÓN on 27 Feb 2022
GRACIAS POR SU VALORACIÓN TAN POSITIVA DE SU ESTANCIA CON NOSOTROS. ESPERAMOS VERLE PRONTO DE NUEVO Y QUE ESTE HOTEL SEA EL HOTEL DE REFERENCIA CUANDO VENGA POR LA ZONA. UN CORDIAL SALUDO

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular
Trato inmejorable
Stayed 1 night in Jan 2022
Response from GRACIAS POR SU VALORACIÓN on 27 Jan 2022
Gracias por su valoración tan positiva sobre nuestra atención. Esperamos volver a verle en próximas ocasiones y que nuestro hotel sea el suyo de referencia para futuras estancias Reciba un cordial saludo

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Juan Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021