4/10 Poor
Marion
Travelled with partner
13 Apr 2024
Disliked: Staff & service, amenities
This is NOT a 4- star hotel. Perhaps it has had a grander past but today it is 3-stars at best. We spent 2 nights. When we arrived the clerk took us to our room early which was nice but she didn’t tell us anything including the fact that breakfast was an additional 22e. The hotel has been renovated albeit very cheaply. We had to change rooms because the shower was so poorly designed that the bathroom became flooded with a short shower. The front desk clerk was reluctant to do anything, blaming Expedia for the room (???). It wasn’t until a man who worked in the restaurant forced the issue, recognized the problem and had our room changed. Breakfast was simple with a coffee machine dispensing average coffee and tepid water for tea.
The views are spectacular even rooms facing the parking lot but still looking straight out to the Rhone. It is worth some of the less than stellar hotel amenities.