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Reviews of Motel 6 Ventura, CA - South

2 out of 5
Motel 6 Ventura, CA - South
3075 Johnson Drive, US 101 at Johnson Drive, Ventura, CA

Reviews

7.0

Good

Rating 10 - Excellent. 328 out of 1013 reviews" "
Rating 8 - Good. 241 out of 1013 reviews" "
Rating 6 - Okay. 160 out of 1013 reviews" "
Rating 4 - Poor. 124 out of 1013 reviews" "
Rating 2 - Terrible. 160 out of 1013 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable nice and clean
Stayed 1 night in Mar 2024
Response from Sophia CSR on 18 Mar 2024
Dear Guest,Thank you so much for your kind words and for recognizing our efforts to provide a clean and exceptional experience for our guests. We take great pride in delivering outstanding service, and we truly appreciate your feedback. We look forward to welcoming you back for another wonderful stay!

10/10 Excellent

Andrea

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 19 Mar 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Excellent

John

Liked: Amenities
Friendly staff, easy check in, easy parking, clean room, comfortable bed. The only down side was no water pressure at 11:00 O-clock at night when I thought I might take a shower. Otherwise - nice experience.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 16 Mar 2024
Dear Guest,We are thrilled to learn that everything met your expectations. Positive experiences from guests like you are always a delight to hear. Your feedback is invaluable, and we will certainly share it with our team for further improvements. We look forward to hosting you again soon!

2/10 Terrible

Jessica

Travelled with family and small children
Disliked: Cleanliness, amenities
We had a used toilet paper roll and no other extra. By one in the morning we were out of toilet paper. Luckily I had baby wipes. The windows don’t open. It was soooo stuffy in there my allergies were horrible. My daughter that has never had allergies in her life even began to be congested and sneezing. I would not recommend.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 15 Mar 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 Good

David

Liked: Cleanliness, staff & service
Decent room. Clean and essentials provided. Odd mix of clientele.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 Good

Jack

Business traveller, Travelled with group
Liked: Staff & service
It was OK. Staff was friendly.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 4 Mar 2024
Dear Guest,Thank you so much for giving us the privilege to host your stay. Glad to know that you liked our friendly staff. We would love to know more about your experience. So, we can make the required changes and improvements. Our Team always welcomes our guest's ideas and suggestions and hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 Okay

Madan, San Jose

Travelled with family
Liked: Cleanliness
Easy access to freeways. Hardwood floor (clean). Had workign table. Clean but no-frills room. Toilet flush handle was broken when checked in. Reported to front desk same night, but no one fixed it in 2 days we stayed,
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 28 Feb 2024
Dear Guest,We appreciate your positive comments. However, we apologize for the inconvenience caused by the broken toilet flush handle. Rest assured, we have addressed this issue with our team to ensure timely resolutions in the future. We hope to welcome you back for an improved experience.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and smelled nice. TV and WiFi were as expected. Door didn't close tightly so light and noise came in easily. Highway noise is constant but tolerable. Scarce toiletries, no microwave. An abandoned shirt was hanging from a tree right in front our room.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 27 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Uriel

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had chose this place to stay for a couple of nights with my significant other to visit a new spot to explore around because online it had very nice pictures of the property.so booked my stay weeks in advanced, When arrived to the motel Place looked very outdated from the outside, a group of homeless sleeping out on the grass near the property, parking lot is filthy like it never gets cleaned up. Trash everywhere you walk too. I check in, Walk in the room. It’s stuffy, bed sheets were dirty. Bathroom did not flush at all, faucets leaking, gangsters hanging around the motel, homeless walking around the motel and parking lot property just looking into peoples cars. Was reconsidering my stay, Did not feel safe at all. Had to cancel my stay and find else where too stay.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 26 Feb 2024
Dear Guest,We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 Good

Pierre

Stayed 1 night in Feb 2024
Response from Sophia CSR on 21 Mar 2024
Dear Guest,Thank you for your stay and rating. I hope that you enjoyed your stay with us, and your next stay is just around the corner. Please reach out to us if there is anything we can help you with for your next visit.

4/10 Poor

Joel

Business traveller, Travelled with partner
sorry we have to many persons to use a lot drugs on the property and to many animals dogs and cats is terrible sorry
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 26 Feb 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

6/10 Okay

Maria obdulia

Stayed 5 nights in Feb 2024
Response from Sophia CSR on 21 Mar 2024
Dear Guest,We appreciate your business and your time for rating your stay. You can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excellent

Carlos

Stayed 1 night in Feb 2024
Response from Sophia CSR on 21 Mar 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy, unsafe
Stayed 1 night in Jan 2024
Response from Sophia CSR on 30 Jan 2024
Dear Guest,We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. I would like to know in more detail about your insecurities to take corrective measures for your future visits. We hope you will choose us again in the future.

6/10 Okay

Rachel

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The property is too close to a very noisy freeway. There was a homeless man in the parking lot who was scoping out my car. My dog protected my vehicle and someone let the air out of one of my tires.
Stayed 3 nights in Jan 2024
Response from Sophia CSR on 29 Jan 2024
Dear Guest,We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits. Our team hopes you will choose us again in the future.

2/10 Terrible

Marlin

Stayed 1 night in Jan 2024
Response from Sophia CSR on 29 Jan 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

4/10 Poor

Adam

Liked: Staff & service
Disliked: Property conditions & facilities
I dont like how the police constantly go there. Im constantly hurrased by them for simply sitting out in my car for a few minutes. They eventually leave but its embarrassing to have them do this for no reason and cause a bunch of attention to me while putting my personal business on blast for everyone to know. Its not cool and they are way to comfortable with coming in and doing this to people like me who dont cause any trouble. Also everytime i get a room the air conditioner is broken or the bed is completely sunken in and uncomfortable to even sleep on. They need to do a check up in every room to make sure everthing works and beds are in sleepable shape.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 29 Jan 2024
Dear Guest,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 Excellent

Romeo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 19 Jan 2024
Dear Guest,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

4/10 Poor

Jared

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 17 Jan 2024
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

8/10 Good

Angela

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 13 Jan 2024
Dear Guest,Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

6/10 Okay

Steve

Stayed 1 night in Jan 2024
Response from Sophia CSR on 13 Jan 2024
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

4/10 Poor

Crystal

Stayed 1 night in Jan 2024
Response from Sophia CSR on 1 Feb 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

4/10 Poor

Crystal

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The water is hard on your skin, and the don’t do a good job on cleaning the room.
Stayed 4 nights in Jan 2024
Response from Sophia CSR on 13 Jan 2024
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on 12 Jan 2024
Dear Guest,Thank you for your stay and rating. I hope that you enjoyed your stay with us, and your next stay is just around the corner. Please reach out to us if there is anything we can help you with for your next visit.

6/10 Okay

Crystal

Stayed 3 nights in Jan 2024
Response from Sophia CSR on 27 Jan 2024
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

2/10 Terrible

Joel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have the housekeeper nock my door at 8:00am to cleaning my room I never answer if no came back to cleaning my room we have to many homeless arrown to the building
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 4 Jan 2024
Dear Guest,Thank you for your stay. We apologize for the inconvenience you faced. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

6/10 Okay

Thomas

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT RAT IN ROOM THIS TIME
At least no rat in my room and crawling over me all night this time. Overpriced for condition.
Stayed 3 nights in Dec 2023
Response from Sophia CSR on 30 Dec 2023
Dear Guest,Thank you for your review. Please know that we have a dynamic price depending upon the availability of the rooms. So, we always advise our valuable guests to reserve their rooms as early as possible and get the advanced booking benefits.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Sophia CSR on 24 Dec 2023
Dear Guest,Knowing that you had a wonderful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 10-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Llegamos 4 horas despues del chek in y el cuarto estaba mui sucio el colchon de la cama sin sabanas tuallas sucias y el piso y el baño sucios y de buelta a resepcion a pedir mi refund personas con bosina tocando regeton un relajo no lo recomiendo para nada tube que buscar otro hotel mui mala experiencia!
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 24 Dec 2023
Dear Guest,I'm genuinely sorry to hear about the incredibly disappointing experience you had upon arrival at our hotel. The conditions you described are completely unacceptable and do not align with the standards we strive to maintain. Please accept our deepest apologies for the inconvenience and frustration this caused. We take your feedback seriously and will be investigating this matter thoroughly to ensure such occurrences are prevented in the future. Your experience is not reflective of our usual service, and we truly regret that we couldn't provide you with a pleasant stay. We understand your decision to seek another hotel and deeply apologize for the inconvenience you faced. If there's anything further we can do to address this issue, please feel free to call up the property.

8/10 Good

Toshiba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 21 Dec 2023
Dear Guest,I appreciate your rating regarding our hotel. Your satisfaction is of utmost importance to us, and we would be honored to have the opportunity to serve you again on your future trips. If you have any further feedback or suggestions regarding your stay, please write to us. Thank you for considering us, and we look forward to welcoming you back soon.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience people are friendly room is awesome like being at home
Stayed 7 nights in Dec 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,That's fantastic to hear! Creating a home-like atmosphere and providing friendly service are top priorities for us. We're thrilled that your experience with us was so positive and that you found the room to your liking. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay whenever you're in the area!

8/10 Good

veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on 6 Dec 2023
Dear Guest,Grateful for the generous 8-star rating you've awarded us. Our utmost priority is to ensure our guests' complete satisfaction, so we're eager to receive any ideas or suggestions you might have for your future visits. We're excited about the chance to welcome you back on your next trip, aiming to provide you with an even more exceptional experience.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog park
Stayed 7 nights in Nov 2023
Response from Sophia CSR on 1 Dec 2023
Dear Guest,We express our sincere gratitude for your review. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. Our team is committed to providing you with exceptional service consistently.

10/10 Excellent

Koichi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and room was nice and clean! It’s nice trip!
Stayed 2 nights in Sep 2023
Response from Sophia CSR on 29 Nov 2023
Dear Guest,Fantastic to hear that you enjoyed your trip and found our location and rooms to your satisfaction! Clean and comfortable accommodations are a top priority for us. If there's anything specific that made your stay particularly enjoyable

10/10 Excellent

Virginia

Stayed 1 night in Nov 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,We are truly grateful for your recent stay and for awarding us with a perfect 5-star rating. It brings us great joy to know that you had a wonderful experience with us. Your satisfaction is our top priority, and we are excited to have the opportunity to serve you again in the future. Thank you for choosing our hotel, and we can't wait to welcome you back.

10/10 Excellent

Marissa

Liked: Cleanliness, amenities
Disliked: Staff & service
Wish the pool was heated
Stayed 1 night in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Virginia

Stayed 2 nights in Nov 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,We are incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

2/10 Terrible

Alejandro

Stayed 1 night in Nov 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

8/10 Good

Arturo

The location was good. The hotel was clean the staff was nice. Good experience
Stayed 1 night in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Dear Guest,That's fantastic to hear! I'm glad the location suited you, and you found the hotel clean with friendly staff. If there's anything specific that made your experience great or anything we could do to make your next visit even better, feel free to let us know. We look forward to welcoming you back!

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good
Stayed 3 nights in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Dear Guest,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

8/10 Good

ALFREDO

Business traveller
Liked: Cleanliness, staff & service
Your stuff is very professional (knowable and friendly). Specially the ladies. However, there’s one male employee that’s not very professional, he doesn’t even look at people when he talks
Stayed 1 night in Nov 2023
Response from Sophia CSR on 23 Nov 2023
Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services and promise to remain as committed to you as we are now. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

Alfredo Jacobo

Business traveller
Everything is fine about Motel 6, except for the tiny toilets and water flow in sinks
Stayed 1 night in Nov 2023
Response from Sophia CSR on 18 Nov 2023
Dear Guest,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

10/10 Excellent

Brian

Stayed 1 night in Nov 2023
Response from Sophia CSR on 20 Nov 2023
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 10 stars. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

carol

Stayed 1 night in Nov 2023
Response from Sophia CSR on 10 Dec 2023
Dear Guest,Thank you for your 4-star rating! We're glad to hear that you enjoyed your experience with our service. We always strive to provide the best possible experience for our customers, so if there is anything that we could improve upon, please do not hesitate to let us know. We appreciate your feedback and hope to serve you again in the future.

6/10 Okay

Omar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff but it is Run Down Motel The cleanness is bad 👎 Good lighting Housekeeping management is doing a horrible job
Stayed 2 nights in Nov 2023
Response from Sophia CSR on 16 Nov 2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Provided the very basics....nothing to brag about. The should change the name to Motel $106. It was named originally because it cost $6 to stay one night.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 13 Nov 2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Edgar

Disliked: Amenities
Bare bones not a soft towel in sight but if you are staying a few nights it’s conveniently located
Stayed 6 nights in Oct 2023
Response from Sophia CSR on 11 Nov 2023
Hi Edgar,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

10/10 Excellent

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Katherine has a great personality easy going and easier to check in . I’m a Happy camper 😁
Stayed 4 nights in Oct 2023
Response from Sophia CSR on 11 Nov 2023
Dear Guest,Thank you for your kind comments and 5-star rating! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 Excellent

Jose carlos

Business traveller
Liked: Staff & service, property conditions & facilities
Found parking for my truck
Stayed 1 night in Oct 2023
Response from Sophia CSR on 8 Nov 2023
Dear Guest,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.