Outdoor pool

Reviews of Four Points by Sheraton Ventura Harbor Resort

3.5 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1002 reviews" "
Rating 8 - Good. 332 out of 1002 reviews" "
Rating 6 - Okay. 147 out of 1002 reviews" "
Rating 4 - Poor. 72 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Neale

Business traveller
This hotel is one long walk from one end to the other, with the lobby and elevators at the middle. I was given a room that necessitated me carrying my bags almost to the very end, quite a distance. Also, the room have doors that face the outside, and they are fairly noisy too. The restaurant didn't open until 7:30 AM(!), very late compared to most that I have stayed at.
Stayed 1 night in Apr 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had to walk a very long way tobour room. We had the last room and I dont walk well due to an accident. It was really tough with luggage. The ice machine was out of order. Some of the furniture in our room looked old and had scars but the room was very clean and the bedding fresh. The best part were the delicious breakfastes at Alexanders. The staff were exceptionally courteous.
Stayed 3 nights in Apr 2024

4/10 Poor

Hanh

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was very cold, heater/AC did not work, bathroom was also very cold, not providing complimentary water. Very poor overall for Sheraton as a hotel comparing to some INN.
Stayed 1 night in Apr 2024

10/10 Excellent

William, Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Miriam

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Marsha, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to harbor. Must drive to most other amenities.
Stayed 1 night in Apr 2024

8/10 Good

andre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All you need well run
Stayed 1 night in Mar 2024

10/10 Excellent

Thanh, Glendale

Business traveller
Good
Stayed 1 night in Mar 2024

6/10 Okay

Keith, Pleasanton

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property is old and the bathrooms need updating and we found a blood drop on the sheets.
Stayed 2 nights in Mar 2024

2/10 Terrible

Lupe

Stayed 2 nights in Mar 2024

8/10 Good

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Check-in was busy but once it was my turn, it was quick. Room was clean. Bed was comfortable. Loved that the room had a patio with a nice view. Walked to the Harbor and it was about a 20 minute walk which is kinda far for me but I survived :-) . Ordered a cheeseburger, chocolate cake, and clam chowder from the hotel restaurant. It was ready for pick up quickly and the clam chowder was delicious! Overall, great stay.
Stayed 1 night in Feb 2024

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff at check in were wonderful. Cheery and welcoming after a long day. First rate people and performance.
Stayed 1 night in Feb 2024

6/10 Okay

Derek

Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Feb 2024

10/10 Excellent

Renee

Stayed 1 night in Jan 2024

8/10 Good

Ashley

Stayed 2 nights in Jan 2024

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older but very nice property. The staff was nice and it’s clean. Also close to several dining options. However the thermostat on the room heater was broken and we had to turn it off and on manually throughout the night. Also the TV was either broken or not at all user friendly. We couldn’t access a guide and viewing options were limited.
Stayed 1 night in Jan 2024

10/10 Excellent

Lauri, Pepperell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night while visiting the Channel Islands. I found the property to be clean and staff friendly. Of special note was the incredibly comfortable bed and hot shower. I loved the coffee service too. I do want to comment that the air conditioning/heating system needs to be repaired. It was a bit noisy. I was in Room 207. Other than that, terrific.
Stayed 1 night in Dec 2023

6/10 Okay

rene

Travelled with family
Disliked: Staff & service, amenities
Homeless stay and sleep at the lobby take around 30 minutes walk to get to the Ventura Harbor Village.

10/10 Excellent

Tina

Stayed 2 nights in Dec 2023

10/10 Excellent

TINA

Stayed 1 night in Dec 2023

2/10 Terrible

Stephen

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
3rd room finally
Place was so dirty, housekeeping didn’t care
Stayed 2 nights in Dec 2023

10/10 Excellent

TINA

Stayed 2 nights in Dec 2023

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
Beautiful hotel with very accommodating staff!
Stayed 1 night in Dec 2023

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Rooms are updated and clean.
Stayed 2 nights in Nov 2023

8/10 Good

Leah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views of the harbor. Property is nice and dog friendly
Stayed 1 night in Nov 2023

8/10 Good

Bret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 1 night in Nov 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

4/10 Poor

Clara

Stayed 3 nights in Nov 2023

6/10 Okay

Guido

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Cedric

Stayed 1 night in Nov 2023

8/10 Good

Kirra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Chester, Castro Valley

Stayed 1 night in Nov 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
air-condition too loud and $12 for one night parking is far too much.
Stayed 1 night in Nov 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd definitely stay here again
Stayed 1 night in Nov 2023

6/10 Okay

Silvia

Travelled with family
Liked: Property conditions & facilities
Good location. Would like a Jacuzzi. Parking should be included. No final price on receipt just, 0 balance.
Stayed 1 night in Nov 2023

8/10 Good

Vladimir

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty basic property. They don’t even have a safe in the room. The AC sounds as if it has a v8 in it, super loud. Totally out priced for what limited comfort it offers. Not even breakfast is included. Not recommended for sure.
Stayed 3 nights in Nov 2023

10/10 Excellent

Theresa

Stayed 1 night in Nov 2023

4/10 Poor

Catherine

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Hillary

Stayed 1 night in Oct 2023

10/10 Excellent

Sarah, Mill Valley

Stayed 1 night in Oct 2023

10/10 Excellent

Sabrina, North Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Margaret

Stayed 1 night in Oct 2023

8/10 Good

Stevan L,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights for husbands BDay! Come back every year as it is a very high quality hotel. Nice pool area and close to everythung you need for a nice getaway! Love the staff and complimentary coffee every morning!
Stayed 3 nights in Sep 2023

6/10 Okay

Chyanss

Liked: Cleanliness
Stayed 2 nights in Sep 2023

8/10 Good

Robert

Travelled with family
Disliked: Cleanliness
Cleanliness
The carpet in the room was filthy. Got out of the shower and walked around the room a couple of times. Looked at the bottom of my feet and they were dirty !
Stayed 2 nights in Sep 2023

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

6/10 Okay

Lori

Liked: Staff & service
Used to be a nice hotel but now worn out and needs updating. Great location.
Stayed 1 night in Sep 2023